Car park shutters scrape roof
Car park shutters scrape roof
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0to60

Original Poster:

736 posts

251 months

Friday 16th January 2015
quotequote all
Hi guys

Where my mrs works, the car part height is 2.0 metres. She has never had a problem parking in there before with the 4x4. However today, they had not fully opened the shutters and it has scraped the roof. The building manager was quite sympathetic and said the night security who opened it before leaving obviously did not open it fully.

Is there any legal stance for making them pay for the respray of the roof?

Thanks

curlie467

7,650 posts

231 months

Friday 16th January 2015
quotequote all
Possibly, he has admitted they didn't open them but don't know if that gives you any leverage.
I hope you bked her for not paying any attention! biggrin

singlecoil

35,834 posts

276 months

Friday 16th January 2015
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I don't know, but I'm guessing the replies are going to be mostly unsympathetic.

0to60

Original Poster:

736 posts

251 months

Friday 16th January 2015
quotequote all
curlie467 said:
Possibly, he has admitted they didn't open them but don't know if that gives you any leverage.
I hope you bked her for not paying any attention! biggrin
LOL I blazed her fully, got it out of my system, never heard her call so scared to tell me..but what's happened has happened now frown

BritishRacinGrin

26,607 posts

190 months

Friday 16th January 2015
quotequote all
Wouldn't have happened if she had an E-class estate hehe

Isn't your mrs. better off claiming on her own insurance in this case rather than potentially pissing off her employers? It seems to me it'll be quite a bit of effort to establish and agree liability and then make them pay up when it'll only cost her a (hopefully small) excess?

Vaud

59,765 posts

185 months

Friday 16th January 2015
quotequote all
If the height marker says 2m then you expect 2m. Not 1.9m. In this case I would expect the car park insurer to provide some coverage.

If there is no height marker then a little more driver caution is needed.

kambites

71,599 posts

251 months

Friday 16th January 2015
quotequote all
I rather suspect the legal position is that she should have been looking where she was going. It's not really very different to driving into a gate which is only half open then complaining that the car had always fit through the gap when the gate was fully open.

It is a bit of an arse to judge the height of things though because it's so rarely a problem; I can see how she made the mistake.

I guess if there's an explicit height marker, you might have a reasonable complaint.

0to60

Original Poster:

736 posts

251 months

Friday 16th January 2015
quotequote all
BritishRacinGrin said:
Wouldn't have happened if she had an E-class estate hehe

Isn't your mrs. better off claiming on her own insurance in this case rather than potentially pissing off her employers? It seems to me it'll be quite a bit of effort to establish and agree liability and then make them pay up when it'll only cost her a (hopefully small) excess?
Hi Grin haha, she has an e class herself, but today I told her to take my car, which has always fitted fine before. but as Vaud says, it should be 2.0 metres, not any less. It won't cause an issue with her employer as its many companies in one building and not her employers building . Ahh well, whats done is done, extra unnecessary cost it is..probably better to pay myself than do insurance hassle.

so called

9,160 posts

239 months

Friday 16th January 2015
quotequote all
I don't see this has her mistake at all.
She has had no problem in the past, there is a height indicator and the Carp Park have admitted that the shutter was not fully up.
Its not her job to maintain the stated 2m. Its not so easy to judge height clearance and unless the shutter was clearly visible and lower, why would she expect a problem.

Having said that, it depends who she works for as to their attitude to her problem.

Good luck and hope it doesn't cost you too expensive.

Speedracer329

1,507 posts

207 months

Friday 16th January 2015
quotequote all
I would think it depends on the difference between the normal open night and the height it was when she tried to go under it. If she is accustomed to a certain height and it was only a few inches lower I doubt anyone would be able to tell.
On the other hand, if the difference can be measured in feet then she wasn't paying enough attention and the fault lies with her.

Wacky Racer

41,394 posts

277 months

Friday 16th January 2015
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Fit a vinyl roof and turn it into a retro 1970's car....should increase the value too........


KTF

10,711 posts

180 months

Friday 16th January 2015
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Is the car park entrance signed at 2M and is there a 'warning' height marker or similar before you go in to stop vehicles over 2M entering?

Imo, nothing to be lost by contacting the car park management company to see what they say v paying for it yourself and finding that they would have paid for it anyway.

0to60

Original Poster:

736 posts

251 months

Friday 16th January 2015
quotequote all
so called said:
I don't see this has her mistake at all.
She has had no problem in the past, there is a height indicator and the Carp Park have admitted that the shutter was not fully up.
Its not her job to maintain the stated 2m. Its not so easy to judge height clearance and unless the shutter was clearly visible and lower, why would she expect a problem.

Having said that, it depends who she works for as to their attitude to her problem.

Good luck and hope it doesn't cost you too expensive.
cheers so called...one of the managers just mentioned that he will back her up as he's complained twice about the shutter issue too

Speedracer329 said:
I would think it depends on the difference between the normal open night and the height it was when she tried to go under it. If she is accustomed to a certain height and it was only a few inches lower I doubt anyone would be able to tell.
On the other hand, if the difference can be measured in feet then she wasn't paying enough attention and the fault lies with her.
yeah its light scratches, not a dented or pulled back roof, so was defo few inches

0to60

Original Poster:

736 posts

251 months

Friday 16th January 2015
quotequote all
KTF said:
Is the car park entrance signed at 2M and is there a 'warning' height marker or similar before you go in to stop vehicles over 2M entering?

Imo, nothing to be lost by contacting the car park management company to see what they say v paying for it yourself and finding that they would have paid for it anyway.
Hi KTF, yep signed at 2m and then has those black and yellow bars suspended too. The car has always fitted fine before and goes round the car park happily...just not today because of the shutters being lower

TooMany2cvs

29,008 posts

156 months

Friday 16th January 2015
quotequote all
kambites said:
I rather suspect the legal position is that she should have been looking where she was going. It's not really very different to driving into a gate which is only half open then complaining that the car had always fit through the gap when the gate was fully open.
This, absolutely.

kambites said:
I guess if there's an explicit height marker, you might have a reasonable complaint.
Exactly the same as if there was a width marker next to the partially-open gate.

Mr Gearchange

5,892 posts

236 months

Friday 16th January 2015
quotequote all
TooMany2cvs said:
Exactly the same as if there was a width marker next to the partially-open gate.
Is it?
It's very obvious is a gate isn't open. It's far less obvious that a shutter hasn't been retracted fully.

I don't actually recall seeing gates which state the width - but every height restriction has signage indicating clearance and I assume this is some kind of legal requirement? If the sign says 2m and actual clearance is 1.9m due to human error then surely there should be some liability. Otherwise all height restriction signage is utterly pointless?

kambites

71,599 posts

251 months

Friday 16th January 2015
quotequote all
I'd always assumed the height restrictions signs on car park entrances were there to stop people from getting there and realising their car wouldn't fit with a queue of traffic behind them, rather than to actually stop people crashing into things.

zedstar

1,789 posts

206 months

Friday 16th January 2015
quotequote all
Some guy on the BMW forum somewhere had a similar issue, the height was posted incorrectly or not posted (can't remember which) and as I recall he did get the management to pay towards the damage on his car,

TooMany2cvs

29,008 posts

156 months

Friday 16th January 2015
quotequote all
Mr Gearchange said:
It's very obvious is a gate isn't open. It's far less obvious that a shutter hasn't been retracted fully.
Depends whether you bother looking or not. It's usually very obvious if a roller shutter is partially lowered, reducing the available height.

andburg

8,753 posts

199 months

Friday 16th January 2015
quotequote all
TooMany2cvs said:
Depends whether you bother looking or not. It's usually very obvious if a roller shutter is partially lowered, reducing the available height.
depends how much its lowered by...

she may have only had 2cm clearance before, you telling me when approaching you could see whether the shutter was 2.1cm lower?

She needs to speak to her employer as the shutter was not fully raised to the signposted height.