Personal Calls At Work
Personal Calls At Work
Author
Discussion

ianreeves

Original Poster:

259 posts

235 months

Monday 9th February 2015
quotequote all
I just wondered what the collective thought about people recieving calls at work.
Is it wrong if someone has 2-3 calls during working time ( not breaks ). I should add the
person isn't me but an employee, so I just wanted to sound out others before I go further.


BrabusMog

21,818 posts

217 months

Monday 9th February 2015
quotequote all
What type of workplace is it? Does it affect the quality of their work? How long are the calls? Are other staff members making an issue of it? it doesn't bother me what my guys do as long as their work is done to the standard we expect from them.

wiggy001

7,397 posts

302 months

Monday 9th February 2015
quotequote all
BrabusMog said:
It doesn't bother me what my guys do as long as their work is done to the standard we expect from them.
This. And as long as they are not disturbing others.

Ilovejapcrap

3,311 posts

143 months

Monday 9th February 2015
quotequote all
Hmm depends if your paying someone to work they should be working but I must admit I speak to my lady at work,

Always time when nothing's happening waiting for something etc.

I can completely see why this would anoy an employer but I would say, think of the stresses home life can give I know my misses makes me scream out loud some days.

So a work environment with a bit of give and take gives me a better environment to live my life and in return I'd definitely go the extra mile for my company when it matters

ianreeves

Original Poster:

259 posts

235 months

Monday 9th February 2015
quotequote all
It's in an office style environment.

My view is 3-4 times a day outside of breaks isn't acceptable, but thats me. I am aware others may cut more slack

anonymous-user

85 months

Monday 9th February 2015
quotequote all
ianreeves said:
It's in an office style environment.

My view is 3-4 times a day outside of breaks isn't acceptable, but thats me. I am aware others may cut more slack
3 or 4 two minute calls or 3 or 4 epics?

ianreeves

Original Poster:

259 posts

235 months

Monday 9th February 2015
quotequote all
5 mins tops.

hornetrider

63,161 posts

236 months

Monday 9th February 2015
quotequote all
ianreeves said:
5 mins tops.
I suggest you chillax my friend.

anonymous-user

85 months

Monday 9th February 2015
quotequote all
ianreeves said:
5 mins tops.
I can't see a problem, but I am a bit soft.

No different from a fag break or trips to the kettle.

This is the sort of thing that becomes a problem when other aspects of work aren't right.

BrabusMog

21,818 posts

217 months

Monday 9th February 2015
quotequote all
hornetrider said:
ianreeves said:
5 mins tops.
I suggest you chillax my friend.
Yup, unless you are running a call centre and this staff member is causing dropped calls I really wouldn't worry at all.

ianreeves

Original Poster:

259 posts

235 months

Monday 9th February 2015
quotequote all
I'm chilled, don't worry.

I should add this is on-top of kettle and fag breaks and it's every day, not just once or twice a week


Jasandjules

72,680 posts

260 months

Monday 9th February 2015
quotequote all
ianreeves said:
I just wondered what the collective thought about people recieving calls at work.
Is it wrong if someone has 2-3 calls during working time ( not breaks ). I should add the
person isn't me but an employee, so I just wanted to sound out others before I go further.
Are they still doing their job, and doing it well?

If so, I wouldn't worry about it.

I am sure plenty of people will take a longer toilet break....

wiggy001

7,397 posts

302 months

Monday 9th February 2015
quotequote all
There needs to be give and take in the workplace and you should be paying people to do a job, not be sitting at a desk for x hours a day. Clamp down on it and they will take longer toilet breaks/work slower/be sick more often. If work is not getting done then by all means have a quiet word, but don't be surprised if this breeds resentment. Especially if they start questioning why you are monitoring them instead of working yourself...

LukePaterson84

65 posts

166 months

Tuesday 10th February 2015
quotequote all
Our workplace I let employees take and make personal calls within my time.

Aslong as they don't take the mick, I only expect quick 5 minute phone calls that things need to be done during work time. Remember could be too late by time they leave to make said phone call.

It's a matter of give and take...

Countdown

49,535 posts

227 months

Tuesday 10th February 2015
quotequote all
ianreeves said:
I'm chilled, don't worry.

I should add this is on-top of kettle and fag breaks and it's every day, not just once or twice a week
IME things like breaks, phone calls, toilet stops etc are only noticed when the "boss " is generally unhappy with the "employee". Consciously or subconsciously he tends to keep a closer eye on the employee and notices these things more often.

That's why "Kelly" will moan that she is being picked on and micro-managed when other people in the office do the same thing. Not realising that "other people" constantly achieve what is required of them.

OP - ignoring breaks/phone calls, are you happy with their standard of work?

Mr Trophy

6,811 posts

234 months

Tuesday 10th February 2015
quotequote all
More than happy for staff members to be on and off the phone. However, if it's glued to them then no.

BrabusMog

21,818 posts

217 months

Tuesday 10th February 2015
quotequote all
Countdown said:
ianreeves said:
I'm chilled, don't worry.

I should add this is on-top of kettle and fag breaks and it's every day, not just once or twice a week
IME things like breaks, phone calls, toilet stops etc are only noticed when the "boss " is generally unhappy with the "employee". Consciously or subconsciously he tends to keep a closer eye on the employee and notices these things more often.

That's why "Kelly" will moan that she is being picked on and micro-managed when other people in the office do the same thing. Not realising that "other people" constantly achieve what is required of them.

OP - ignoring breaks/phone calls, are you happy with their standard of work?
I have this with one of my staff members. He huffs and puffs quite a lot if he has to work a full day (we operate on job and finish usually) whereas everyone else just gets on with it. Then he wonders why he gets asked to do the ad hoc jobs that come in every now and then...

toon10

7,152 posts

188 months

Tuesday 10th February 2015
quotequote all
I'd not be too happy personally. There is a guy at work who runs his property empire from an empty reception area (not on my team.) He's been known to spend an hour at a time away from his desk on his mobile.

When one of my team gets the odd personal call, it doesn't bother me but if they were getting 3 or 4 per day outside of their breaks then I'd have a quiet word. The rest of the office and I manage to not make/take regular personal calls so it sets a bad example. If I let that slide then I'd have little argument if the whole team decided to field personal calls. That's a lot of person hours lost per week.

RobinOakapple

2,802 posts

143 months

Tuesday 10th February 2015
quotequote all
If the person doing it is a good employee, one of the ones that cares about the job and does good work, then let them carry on, good people are hard to find.

If on the other hand they are clock watchers, then come down hard.

Simbu

1,915 posts

205 months

Tuesday 10th February 2015
quotequote all
LukePaterson84 said:
It's a matter of give and take...

It's all about this. Our office is very relaxed, and no-one would think twice of personal calls being taken, unless they were frequent and lengthy. In our environment, someone would generally get called out with a good-natured sarcastic comment from a colleague if they were getting a bit slack anyway. I take personal calls occasionally, just like sometimes i don't get in until 9.30am. On the other hand, i might leave at 6.30-7pm some days. If the person is performing well, recouping the time elsewhere and not disrupting their work then why not?