Just thought I'd seek a few opinions.
Discussion
Hi
Just thought I'd seek a few opinions.
Sold a set of wheels on eBay for £450 which were well photographed and described accurately to the best of my knowledge.
They were heavily kerbed so I stated they could do with refurbishment.
Sent via courier, I get an email 5 days later stating one wheel is cracked and some very poor quality photos of the wheel with tyre removed.
I requested better pictures which do show hairline cracks in the rim so fair enough.
I've since said I would refund 25% as they have requested if the wheel is returned to me with the tyre. They have agreed to this but also want me to pay postage which I think it a bit much?
As it was something bought unseen, second hand I think there needs to be a little give and take.
Just thought I'd seek a few opinions.
Sold a set of wheels on eBay for £450 which were well photographed and described accurately to the best of my knowledge.
They were heavily kerbed so I stated they could do with refurbishment.
Sent via courier, I get an email 5 days later stating one wheel is cracked and some very poor quality photos of the wheel with tyre removed.
I requested better pictures which do show hairline cracks in the rim so fair enough.
I've since said I would refund 25% as they have requested if the wheel is returned to me with the tyre. They have agreed to this but also want me to pay postage which I think it a bit much?
As it was something bought unseen, second hand I think there needs to be a little give and take.
If I had bought a set of wheels which had been 'kerbed and in need of refurbishment' I would not expect to find cracks which, effectively, mean the wheel is fit only for scrap. I, too, would expect a re-fund and for the vendor to pay the return postage as I would have purchased in good faith and as a result of the inaccurate description.
AlfaSpider said:
They were heavily kerbed so I stated they could do with refurbishment.
Cosmetic.AlfaSpider said:
I get an email 5 days later stating one wheel is cracked and some very poor quality photos of the wheel with tyre removed.
I requested better pictures which do show hairline cracks in the rim so fair enough.
Scrap.I requested better pictures which do show hairline cracks in the rim so fair enough.
Can you see the difference?
Pints said:
yes, but if you ask lots of times in different places you may get the answer you want 
Pints said:
Lets just stay with this one shall we.Gassing Station | Speed, Plod & the Law | Top of Page | What's New | My Stuff