Pleasant main dealer servicing experience.
Discussion
I know there is a fair bit of main dealer bashing on here. I've not had a main dealer visit for at least four or five years. Recently bought an S6 which has had full main dealer service history backed with invoices too. So I thought I'd continue it given that the fixed prices available for older Audis are quite attractive.
Booked online at Stockport Audi. Decided to wait for it. Email confirmation together with phone confirmation and the fixed price of £189 was immediately volunteered unlike at Manchester Audi. Time and estimated length or works also given.
Arrived, given a coffee and offered a desk to work from which I declined as I was only watching Suits on the laptop anyway. One of the service guys comes over to speak to me, takes the keys, does a walkaround on the car and confirms the works done and I was left to my own devices.
Half an hour later he comes back with the health check. I knew the tyres were pretty new as I had only put them on for Winter. Their health check confirms 8mm all round and the front pads are 30% worn and rears were 20% worn. All within tolerances. Told me the car hadn't had a brak fluid change for four years, I said go ahead as I wanted to save on faffing around. Could have got it cheaper than £59 but I suppose you pay for convenience.
Was out within around 90 minutes with the car having had a wash and vac inside too. Free keyring with one of those Audi branded coin shaped things for the shopping trolleys too. Was very impressed. Will definitely go back for the major service too if I still have the car.
Booked online at Stockport Audi. Decided to wait for it. Email confirmation together with phone confirmation and the fixed price of £189 was immediately volunteered unlike at Manchester Audi. Time and estimated length or works also given.
Arrived, given a coffee and offered a desk to work from which I declined as I was only watching Suits on the laptop anyway. One of the service guys comes over to speak to me, takes the keys, does a walkaround on the car and confirms the works done and I was left to my own devices.
Half an hour later he comes back with the health check. I knew the tyres were pretty new as I had only put them on for Winter. Their health check confirms 8mm all round and the front pads are 30% worn and rears were 20% worn. All within tolerances. Told me the car hadn't had a brak fluid change for four years, I said go ahead as I wanted to save on faffing around. Could have got it cheaper than £59 but I suppose you pay for convenience.
Was out within around 90 minutes with the car having had a wash and vac inside too. Free keyring with one of those Audi branded coin shaped things for the shopping trolleys too. Was very impressed. Will definitely go back for the major service too if I still have the car.
Pazuzu said:
I usually do my own interim services but the fixed price for the major of £380 odd from memory which includes oil, filters and 10 spark plugs on an S6 makes it a no brainer!
Hopefully Maidstone Audi are ok as they are right near a client and it would be very convenient
Cheers!
Phil
FWIW I used Maidstone Audi recently and they were fine.Hopefully Maidstone Audi are ok as they are right near a client and it would be very convenient

Cheers!
Phil
Pazuzu said:
I usually do my own interim services but the fixed price for the major of £380 odd from memory which includes oil, filters and 10 spark plugs on an S6 makes it a no brainer!
Hopefully Maidstone Audi are ok as they are right near a client and it would be very convenient
Cheers!
Phil
Yep, I priced that up too. Ten platinum plugs, 10 litres of oil, oil filter, two air filters and pollen plus labour sounds pretty cheap for £375.Hopefully Maidstone Audi are ok as they are right near a client and it would be very convenient

Cheers!
Phil
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