Who to report road/pavement left in dangerous condition.

[poo at Paul's]

We've had unannounced contractors digging up the payments today and yesterday, from 9 to gone 6 on a bank holiday! Cut trenches across drives and left them all day so people could not get back in their driveways.

But they've left the place in a right mess. Open trenches on pavements, no safety carriers, spoil including huge bits of Tarmac left along kerbs and I to the road by a metre or so. Road is unlit, no lighting or barriers left by contractors.

It's a mess.

They're working in the town for a few months but we are first street to get them. They need to pull their socks up IMO, to leave the road and pavements in such a state is unacceptable and on behalf of my fellow residents, feel I should report it. Btw, I did talk to the gang on site today who promised all spoil would be removed and the paths reinstated today, but they cleared off at gone 6 and left it in the current state.

Is it police or council or both? They've left huge reel of cable I the middle of the junction at the end of the street, seemingly unsecured and not fully cordoned off. No signage, road works, road closed, nothing. Piss poor.

[gus607]

Report to the Utility Co who they are contracting to, or your local council.

[Who me ?]

I'd suggest ,from experience, that this sort of work is arranged through the county council. I've always found that a chat with the relevant department gets action. Then there's always your local County Councillor.

[Rich G]

Try and speak to the Highways Authority in the council as they are the ones who issue the permits to the contractors.

[55palfers]

They should have put out a "courtesy board" with a name and contact number on it.

[anonymous-user]

Rich G said:

Try and speak to the Highways Authority in the council as they are the ones who issue the permits to the contractors.

If they bothered with the permits.

Someone doing a terrace house up near us recently banged some scaffolding up with the outer ground 'legs' about 2ft into the road on a junction and left a couple of 1 tonne bags of gravel with it, none of it coned or lit but there was a bit of yellow tape wrapped around the legs to warn pedestrians going under it.

I wouldn't have like to have been in the builders shoes if it got hit.

[ewenm]

Council would be my first route.

I find I get the quickest response when I take a photo and put it on twitter naming the council and the utility/contractor.

[tom_loughlin]

I've used fixmystreet.com in the past, they contact the council automatically with your comments.

Been impressed with the results too.

Tom

[Pickled Piper]

You may find your local Council have an on-line complaints form. Just contact them and let them know it is a trip/ fall hazard.

[martinhayes17]

I would get in touch with the highways department of your local council. The company should have informed them and obtained licenses before hand. After all it is the highways department that is responsible for maintaining the roads and footpaths, it is quite likely that somebody will be along to inspect the work. If there are open trenches in footpaths without pedestrian barriers round I would be in touch with somebody straight away.

[grumpyscot]

The local council WILL help. Not especially roads, but a new housing site next to a main road and a bus stop had inadequate fencing to prevent people falling down a 3 foot drop if they stepped backwards without thinking. A quick call to the Council Health & Safety guy and within 2 hours, all work had stopped on the site and remain so for the rest of the day while they erected proper safety fencing.

I've also seen "surface dressing" carried out where the loose stones etc caused a neighbour's new car to get covered in tar. Quick phone call and all work was stopped and street sweeper called in to clear up loose stones an cover the loose tar. They hired a car for the neighbour while it was professionally valeted. All because the boss forgot to tell the squad not to start as the sweeper driver was off ill and they were to wait for a replacement driver before starting work.

[anonymous-user]

ewenm said:

Council would be my first route.

I find I get the quickest response when I take a photo and put it on twitter naming the council and the utility/contractor.

So the council isn't actually your first route, but twitter is?

Sorry but that's a bit of a stty thing to do. What do you want, someone to get a bking from a councillor or to lose their job? Speak to the right person the first time and you don't have to be a crusader. I'll bet 99pc of the time shoddy work is done by the utility companies, not the Highways debt.