Opinions- eBay sale

[carreauchompeur]

Folks,

Recently sold some walking boots on eBay. They retail at around £80-£100 but mine were well used but functional. Described as such on the auction and sold for £15.

Received this message today:

Hi, I recieved the boots today as I've been away. I'm less than impressed with the condition, as you stated there's plenty of life left in them. The boots are in a right state with the sole coming off at the rear and side of one of the boots and the tread is dead as I would be if I went walking in them in the wet.

Now, the tread was clearly visible on the auction pictures and the sole wasn't coming away to any appreciable extent otherwise I'd have glued it. The buyer hasn't started a case and I can't really see other than flapping their gums what they want.

Reply. Or wait for the case?

[anonymous-user]

Don't reply. Await case, they pay return postage & give a refund when you receive it. I doubt they will bother as postage will eat up a fair bit ..

[Martin_M]

If it's going to end up with negative feedback for you and hassle, tell them to send you the boots back at their expense for a £15 refund.

What does someone expect for £15, particularly in relation to used walking boots!

[Neil H]

I would ignore, although if they raise a case you're probably going to lose as Ebay rarely side with the seller on these kind of disputes.

[AlexC1981]

What sort of weirdo buys "well used" 2nd hand shoes?

[jkh112]

carreauchompeur said:

the sole wasn't coming away to any appreciable extent otherwise I'd have glued it. ?

So the sole was coming away and you didn't mention it in the listing? The buyer does have a point.

[SlimJim16v]

AlexC1981 said:

What sort of weirdo buys "well used" 2nd hand shoes?

The sort you wouldn't want to have any dealings with. Self inflicted hassle.

[carreauchompeur]

jkh112 said:

So the sole was coming away and you didn't mention it in the listing? The buyer does have a point.

i thought it was slightly and intended to glue it, but when photographing it I was intending to glue it if required... But they were fine! The way he represents it is that they were falling apart, which is nowhere near the truth!

[carreauchompeur]

SlimJim16v said:

The sort you wouldn't want to have any dealings with. Self inflicted hassle.

Yeah, fair comment to be honest I was intending to send them to a charity shop and thought I'd try bunging them on eBay but it appears to have backfired!

[jkh112]

carreauchompeur said:

SlimJim16v said:

The sort you wouldn't want to have any dealings with. Self inflicted hassle.

Yeah, fair comment to be honest I was intending to send them to a charity shop and thought I'd try bunging them on eBay but it appears to have backfired!

I don't bother selling stuff like that on eBay any more, too much hassle. (Not I would have sold used boots with the sole hanging off )

[carreauchompeur]

Agreed! My other set of boots sold instantly, made good money on them and buyer happy so you can't win them all!

[FredClogs]

I can't imagine what sort of person buys second hand shoes, if rather wear another's underpants.

[DrDoofenshmirtz]

Just reply stating...
Dear buyer. You can return within 7 days but no postage will be refunded. Best regards, me.

Not hard, is it?

[wack]

DrDoofenshmirtz said:

Just reply stating...
Dear buyer. You can return within 7 days but no postage will be refunded. Best regards, me.

Not hard, is it?

If eBay decide they aren't as described they just add the return post to your eBay fees so the buyer isn't out of pocket , it's part of their money back guarantee