E92 M3 Carbon Roof
E92 M3 Carbon Roof
Author
Discussion

dadofbud

Original Poster:

589 posts

235 months

Monday 7th September 2015
quotequote all
I recently purchased AUC E92 M3, prior to purchase I inspected the roof, no issues found. Washed the car and on the fourth occasion found perfectly formed 3mm holes in what I can only assume is the clear coat on the roof down to the CF.

I've not heard anything strike the car whilst driving it, and it lives in the garage when not in use, is this going to lead to big problems, is there a repair for this, would this be covered by my AUC warranty?

Your Knowledge and assistance would be very welcome

GroundEffect

13,864 posts

182 months

Monday 7th September 2015
quotequote all
I had a major wobbler on a similar issue recently. My new M3 got a really bad stone chip that went all the way through the gel coat to the carbon laminate. Thought it was buggered but I took it to a local recommended body repair specialist who:

1) Removed lacquer from top of gel coat
2) Filled and polished the offending hole in the gel coat
3) Re-lacquered roof
4) Looks like new!

Root cause for it looking as bad as it does: the lacquer had degraded so much in sunlight it became very brittle. I could actually pull it straight off the gel coat like a sunburn!

Before



After



So to answer the question on repairability - yes it is very repairable. Whether or not it's AUC-covered? I'd have thought so.


dadofbud

Original Poster:

589 posts

235 months

Monday 7th September 2015
quotequote all
Many thanks, it must be very painful to relive that memory.

At least I now know there is a resolution, I just hope BMW will pay for it.

bigtime

534 posts

165 months

Monday 7th September 2015
quotequote all
Groundeffect - Who did that for you and the cost please?

GroundEffect

13,864 posts

182 months

Monday 7th September 2015
quotequote all
Brewster's in Stock, Essex. £450 for the whole thing. Very pleased with it.

It sounds like you (OP) just have holes in the lacquer. And its now brittle.

Tony B2

752 posts

201 months

Monday 7th September 2015
quotequote all
You did not say where the holes were.

Front area, or back....

dadofbud

Original Poster:

589 posts

235 months

Monday 7th September 2015
quotequote all
Good news, BMW are putting their hand in their pocket for this one according to customer services this afternoon, "just go back to where you purchased the car or your local dealer" I have to commend BMW for this as being the right attitude and approach towards their customers, this cements brand loyalty.

Only problem being local BMW dealers service department had no idea what I was talking about ?

Thought I'd make it easy and explain in writing, even attach a photograph or two, something quite common in the way the rest of the world conducts business, but according to their receptionist I can only speak to them, so I can only assume service department either does not have an email address (doubtful) or they don't give it out?




Tony B2

752 posts

201 months

Monday 7th September 2015
quotequote all
Can you attach photos to this thread so that we can see the problem?

And I am pretty certain that an email address will exist on the relevant dealer's website, even if it is only sales oriented, this should be enough.

ZX10R NIN

30,266 posts

151 months

Wednesday 9th September 2015
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My brother had a similar problem with his M3 so had the roof re lacquered & then 3M Paint Protection film put on it so stone chips would no longer be a problem.

Tony B2

752 posts

201 months

Friday 11th September 2015
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You did not say where the holes were.

Front area, or back....