Long term storage – damage caused by moths
Discussion
Afternoon chaps. A very quick one I hope you can help with:
My brother put the contents of his flat into long term storage with a major removals firm prior to going into the Navy, and after five years has finally had it delivered to his new address, where we unloaded it at the weekend. After opening the crate it quickly became clear that a number of rugs and other items had been destroyed by moths – the box was full of their larvae, as well as both dead and living moths.
In this situation, does the removals firm bear responsibility for the damaged goods? We're yet to hear back from them and are currently under the (perhaps deluded) assumption that, for £100 per month, they should ensure the facility is free of pests and vermin.
My brother put the contents of his flat into long term storage with a major removals firm prior to going into the Navy, and after five years has finally had it delivered to his new address, where we unloaded it at the weekend. After opening the crate it quickly became clear that a number of rugs and other items had been destroyed by moths – the box was full of their larvae, as well as both dead and living moths.
In this situation, does the removals firm bear responsibility for the damaged goods? We're yet to hear back from them and are currently under the (perhaps deluded) assumption that, for £100 per month, they should ensure the facility is free of pests and vermin.
GregMac said:
Afternoon chaps. A very quick one I hope you can help with:
My brother put the contents of his flat into long term storage with a major removals firm prior to going into the Navy, and after five years has finally had it delivered to his new address, where we unloaded it at the weekend. After opening the crate it quickly became clear that a number of rugs and other items had been destroyed by moths – the box was full of their larvae, as well as both dead and living moths.
In this situation, does the removals firm bear responsibility for the damaged goods? We're yet to hear back from them and are currently under the (perhaps deluded) assumption that, for £100 per month, they should ensure the facility is free of pests and vermin.
How can you be sure they weren't present before you put them in storage? It's only the combination of light and regular cleaning that keeps them under control in a house. If you want to store wool for a long time then the only guaranteed way is to put them into air-tight containers.My brother put the contents of his flat into long term storage with a major removals firm prior to going into the Navy, and after five years has finally had it delivered to his new address, where we unloaded it at the weekend. After opening the crate it quickly became clear that a number of rugs and other items had been destroyed by moths – the box was full of their larvae, as well as both dead and living moths.
In this situation, does the removals firm bear responsibility for the damaged goods? We're yet to hear back from them and are currently under the (perhaps deluded) assumption that, for £100 per month, they should ensure the facility is free of pests and vermin.
GregMac said:
...for £100 per month, they should ensure the facility is free of pests and vermin.
Which is great until the unit next to yours has some stuff put in there, which turns out to import some moths to the unit.Or, just as likely, which was great for the unit next to yours, until your stuff was put in there, and turned out to have moths in it...
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