Dart charge confusion
Author
Discussion

rfisher

Original Poster:

5,064 posts

313 months

Tuesday 27th October 2015
quotequote all
In July I drove to Kent to get the Eurostar to Paris.

On the way back I went through the Dartford tunnel and paid the £2-50 charge the next day online.

After that trip I started getting several emails supposedly from Dart charge saying I hadn't paid and having an attachment with an invoice.

I ignored these as likely trojan spam. They mainly went into my spam folder on arrival.

Today I received a letter saying I owe £70 for non-payment (£35 if I pay within 14 days).

Photo is dated on the day I was travelling to my hotel the night before driving to the Eurostar terminal.

I didn't go through the tunnel on that trip, but the photo is on a flyover which I think I exited before the tunnel.

So - pay or dispute?

waterwonder

1,002 posts

206 months

Tuesday 27th October 2015
quotequote all
On the way into Kent the dartford crossing is over the bridge, not through the tunnel.

If you crossed the river twice you need to pay twice. It sounds like you only paid once.....

AdeTuono

7,626 posts

257 months

Tuesday 27th October 2015
quotequote all
rfisher said:
I didn't go through the tunnel on that trip, but the photo is on a flyover which I think I exited before the tunnel.

So - pay or dispute?
Flyover? What, of 'Whoosh Parrots'?biggrin

I think you mean The Queen Elizabeth bridge; a bit more than a flyover.

Pay...

Countdown

49,519 posts

226 months

Tuesday 27th October 2015
quotequote all
So you DIDN'T go through the tunnel on the day in question?

Why would you pay? confused

AdeTuono

7,626 posts

257 months

Tuesday 27th October 2015
quotequote all
Countdown said:
So you DIDN'T go through the tunnel on the day in question?

Why would you pay? confused
Do you know what the Dart Charge is for?

rfisher

Original Poster:

5,064 posts

313 months

Tuesday 27th October 2015
quotequote all
waterwonder said:
On the way into Kent the dartford crossing is over the bridge, not through the tunnel.

If you crossed the river twice you need to pay twice. It sounds like you only paid once.....
Fairynuff - looks like it's a fair cop.

Won't do that again.

Got confused by lack of tunnel.

Doh!

Countdown

49,519 posts

226 months

Tuesday 27th October 2015
quotequote all
AdeTuono said:
Countdown said:
So you DIDN'T go through the tunnel on the day in question?

Why would you pay? confused
Do you know what the Dart Charge is for?
D'oh!!

Thought it was a tunnel both ways........ boxedin

Roo

11,504 posts

237 months

Tuesday 27th October 2015
quotequote all
AdeTuono said:
Flyover? What, of 'Whoosh Parrots'?biggrin

I think you mean The Queen Elizabeth bridge; a bit more than a flyover.

Pay...
Which has been open since 1991 for the clockwise crossing of the river. Hardly a new fangled surprise.

mygoldfishbowl

4,290 posts

173 months

Tuesday 27th October 2015
quotequote all
... and has for one reason or another been in the national news quite a few times since, not to mention the huge signs on it's approach with payment instructions.