Royal Mail Special Delivery
Discussion
Has anybody any experience making a claim with Royal mail for failure of their special delivery service?
Item is currently 'delayed' but I'm guessing as it hasn't all gone to plan, so possibly lost too.
I do have the original invoice which is within their £500 limit. item is little over a year old. Are they good at paying out full amount quickly or will I be chasing them and arguing over value?
I want to refund the buyer asap but RM are advising I should wait 7 days post sending before making a claim. Suppose I'll have to refund regardless but don't want to be then waiting a long time for claim to process.
Thanks.
Item is currently 'delayed' but I'm guessing as it hasn't all gone to plan, so possibly lost too.
I do have the original invoice which is within their £500 limit. item is little over a year old. Are they good at paying out full amount quickly or will I be chasing them and arguing over value?
I want to refund the buyer asap but RM are advising I should wait 7 days post sending before making a claim. Suppose I'll have to refund regardless but don't want to be then waiting a long time for claim to process.
Thanks.
Gassing Station | The Lounge | Top of Page | What's New | My Stuff