Sky magic eye interference

[Harleyboy]

Hi,

After some time of working fine, both magic eyes are not receiving interference which is making watching annoying. Nothing has changed in the set up. Seems to be worse if people on Internet. There is a filter on the router.

I haven't changed the magic eyes as it started happening on both at the same time.

Any ideas?

Thanks

[marshalla]

Has someone just installed or upgraded a 4G phone mast in your area ?

[Harleyboy]

Not that I'm aware of. Noticed grammar errors in my post. You probably figured it out but I meant to say that I am getting interference from both eyes.

Is there a fix if there was a new mast?

[marshalla]

Harleyboy said:

Not that I'm aware of. Noticed grammar errors in my post. You probably figured it out but I meant to say that I am getting interference from both eyes.

Is there a fix if there was a new mast?

Change the RF channel that the Sky Box uses with them. ISTR the default is somewhere around 68 - drop it down towards the bottom of the range and it might reduce/eliminate the interference. If that doesn't work completely, you may need to acquire some 800MHz 4G filters.

(and I guessed that "not" should be "now")

[Harleyboy]

Changed to channel 25 and the picture is loads better. No interference yet and by this tomorrow we'll know if it's sorted

Thanks a lot, much appreciated