Builder dispute
Author
Discussion

BeerBoy

Original Poster:

31 posts

182 months

Saturday 16th January 2016
quotequote all
I have a friend who is a builder, he is a friend but I wouldn’t get him to do any work on my property. He was approached in 2012 by a potential customer wanting some building work done, at the customers’ request it had to be a cash price. My friend was between Ltd companies at the time (closed one and starting another) so was technically a sole trader. He did the work for 3K cash, customer was happy and that was that.
Fast forward a year and the customer said he was unhappy and wanted the work redoing. My mate told him to jog on, no contract no warranty as it was a cash price. The customer instructed another company to do the work and are now chasing him for 12K to cover the costs. He is stressing quite a bit so I said I would ask around. He has a meeting with Citizens advice but I have said he should get proper legal advice.
He is a bit of a cowboy so I know he would have had a decent mark up on the works at 3K but to be chased for 12K seems mental. I have said offer the 3K back (he can just about cover it) as a full and final settlement. He thinks no contract, no proof and no need to refund. This is in Scotland if it has any bearing.

paintman

7,860 posts

220 months

Saturday 16th January 2016
quotequote all
I suspect your friend is up a certain creek in a barbed wire canoe.
Dealing with the customer in the first place would have been his correct option.
Quite possible the customer/other firm will dob him into the Inland Revenue as well who will want to know about undeclared income.
Could get very messy.

PurpleMoonlight

22,362 posts

187 months

Saturday 16th January 2016
quotequote all
How would the customer prove your friend did any work for him?

H.....

483 posts

177 months

Saturday 16th January 2016
quotequote all
BeerBoy said:
at the customers’ request it had to be a cash price.
Does this implicate the customer is some way?

BeerBoy

Original Poster:

31 posts

182 months

Saturday 16th January 2016
quotequote all
Being honest I suspect the same. He only has himself to blame regarding Inland Revenue.

That's his point, there is no proof of work undertaken.

I see the fairest option is paying back what he was paid.

Cheers guys

BeerBoy

Original Poster:

31 posts

182 months

Saturday 16th January 2016
quotequote all
I get the impression the customer also has a cash business so they may be as bad as each other

H..... said:
Does this implicate the customer is some way?

paintman

7,860 posts

220 months

Saturday 16th January 2016
quotequote all
How would your friend prove he didn't?
Unless this is on some rocky outcrop in the middle of nowhere with no-one else involved then there are likely to be witnesses who saw the work done & can identify him.
Plus in this day & age unless you are on the rocky outcrop etc the world & his wife are on one or more cameras and appear obsessed with taking photos on mobile phones etc so I expect photographic evidence won't be too difficult to find.

I do get asked 'How much if I pay cash & I don't want a receipt' in my own business. I simply don't do it.

BeerBoy

Original Poster:

31 posts

182 months

Saturday 16th January 2016
quotequote all
I know, he has a big van covered in signage so people would have seen him there.

paintman said:
How would your friend prove he didn't?
Unless this is on some rocky outcrop in the middle of nowhere with no-one else involved then there are likely to be witnesses who saw the work done & can identify him.
Plus in this day & age unless you are on the rocky outcrop etc the world & his wife are on one or more cameras and appear obsessed with taking photos on mobile phones etc so I expect photographic evidence won't be too difficult to find.

I do get asked 'How much if I pay cash & I don't want a receipt' in my own business. I simply don't do it.

Chrisgr31

14,289 posts

285 months

Saturday 16th January 2016
quotequote all
How does one get 12K costs from a 3K job? What did the work actually entail?

Also what happened to bring the issue out? Who knows what the customer did in the meantime to the property. There is obviously an issue with undeclared tax but that's a minor issue compared with the £12,000! Although does depend how many other cash jobs he did at the time.

As others have said you do wonder how the customer got £3k in cash, however threatening customer could be blackmail. Just report him!

Silverage

2,430 posts

160 months

Saturday 16th January 2016
quotequote all
Just because the customer paid in cash, he (the customer) has no way to know that your friend did not in fact declare the income to Revenue and Customs. I accept that he probably didn't, but the customer has no way to be sure.

What on earth was the job for £3k that required £12k of remedial work?

essayer

10,410 posts

224 months

Saturday 16th January 2016
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The customer surely has no proof that your mate didn't pay tax.. Just because it was cash doesn't mean it wasn't declared does it?

andye30m3

3,500 posts

284 months

Saturday 16th January 2016
quotequote all
essayer said:
The customer surely has no proof that your mate didn't pay tax.. Just because it was cash doesn't mean it wasn't declared does it?
This, I've had customers ask for cash price, I just quote the same and still declare, for the small jobs I do I can't be bothered with having HMRC going though everything

98elise

32,732 posts

191 months

Saturday 16th January 2016
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H..... said:
BeerBoy said:
at the customers’ request it had to be a cash price.
Does this implicate the customer is some way?
No. Cash is a legitimate way of paying for something. Its not the customer that needs to declared it to HMRC.

I sounds like avoiding tax was the aim for the cash price, but its the builder thats commiting the offence.

gus607

997 posts

166 months

Saturday 16th January 2016
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Your mate is sweating in case HMRC find out, what's the odds he never declared it.

BeerBoy

Original Poster:

31 posts

182 months

Saturday 16th January 2016
quotequote all
Knowing him I recon he hasn't paid the tax, but that's a different problem(one of his own making) I will get the exact spec of him today but there was no contract and nothing in writing so a case of "he said he said"

Thanks for replies so far will update when I get the spec from him

Amused2death

2,526 posts

226 months

Saturday 16th January 2016
quotequote all
Is there a paperwork trail regarding getting the original builder to rectify the "faults" that the customer is complaining about?

Surely if no paperwork then the customer is on a bit of a sticky wicket as he can't prove he gave the original builder the chance to fix?

rb5er

11,657 posts

202 months

Saturday 16th January 2016
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Amused2death said:
Is there a paperwork trail regarding getting the original builder to rectify the "faults" that the customer is complaining about?

Surely if no paperwork then the customer is on a bit of a sticky wicket as he can't prove he gave the original builder the chance to fix?
This

xstian

2,236 posts

176 months

Saturday 16th January 2016
quotequote all
Why are you even getting involved with this? I'm assuming you have some professional role, if he is asking for advise from you? Why tar yourself with the same brush as someone who doesn't pay there tax, does poor quality work and then refuses to fix his shoddy work.

This sounds like exactly the sort of thing that will eventually happen if you conduct your business this way. The sooner these type of tradesmen are shut down the better it is for everyone, other tradesmen and clients alike.

BeerBoy

Original Poster:

31 posts

182 months

Saturday 16th January 2016
quotequote all
xstian said:
Why are you even getting involved with this? I'm assuming you have some professional role, if he is asking for advise from you? Why tar yourself with the same brush as someone who doesn't pay there tax, does poor quality work and then refuses to fix his shoddy work.

This sounds like exactly the sort of thing that will eventually happen if you conduct your business this way. The sooner these type of tradesmen are shut down the better it is for everyone, other tradesmen and clients alike.
His wife works for me. I agree he hasn't conducted himself as well as he should have and I have no idea about his tax status, all I know is his wife's tax is spot on with regards to her work for me.

I feel sorry for him that he could get shafted but as others have said live by the sword etc

Jonno02

2,262 posts

139 months

Saturday 16th January 2016
quotequote all
Karma has a funny way of creeping up on you.