Password change

[B'stard Child]

Is this still disabled (or doesn't work) if you have special characters or spaces in your user name?

[Dom_PH]

Hi B'stard Child,

I don't know of any reason why this wouldn't work; is this some history here I'm not aware of? Are you experiencing issues with changing your password?

Thanks,
Dom

[B'stard Child]

Dom_PH said:

Hi B'stard Child,

I don't know of any reason why this wouldn't work; is this some history here I'm not aware of? Are you experiencing issues with changing your password?

Thanks,
Dom

Hi Dom

I tried to change it last night.....

background - it's an old password I've used for years on a few sites because I was lazy - it also used to be on an email account that got hacked (i got it back and changed the password to something different) so I tried a while back to change it but the whole removing duplicate memberships and aligning with the classifieds thing was going on so when it failed then I thought I'll leave it again for a while.

I remember something about new usernames or changes to usernames no longer allowing spaces or special characters too

That's basically the alert I get - it accepts the old password and accepts the new one (twice) but then falls over and says my username has spaces/special characters and I can't change my password......

If it helps I'll try again and take some screenshots but I'm pretty sure that it's probably my PH user name that's throwing it out (has s p a c e s and a ')

[B'stard Child]

B'stard Child said:

Hi Dom

I tried to change it last night.....

background - it's an old password I've used for years on a few sites because I was lazy - it also used to be on an email account that got hacked (i got it back and changed the password to something different) so I tried a while back to change it but the whole removing duplicate memberships and aligning with the classifieds thing was going on so when it failed then I thought I'll leave it again for a while.

I remember something about new usernames or changes to usernames no longer allowing spaces or special characters too

That's basically the alert I get - it accepts the old password and accepts the new one (twice) but then falls over and says my username has spaces/special characters and I can't change my password......

If it helps I'll try again and take some screenshots but I'm pretty sure that it's probably my PH user name that's throwing it out (has s p a c e s and a ')

As promised screen shots

All goes well to start with - it appears I have the ability to type the same password twice without error



Then it all goes a bite Pete Tong



Having tried it again it's definately the user name that's causing the issue so I guess I'm stuck with a password that I've had since joining and really isn't that secure

Edited by B'stard Child on Thursday 28th January 19:00

[B'stard Child]

anonymous said:

[redacted]

I have no idea but I guess I'm going to waste half an hour googling what the heck that means

[B'stard Child]

Bump for any further feedback suggestions?

[Dom_PH]

Hi B'stard Child,

I'm afraid nothing that is very helpful for you at the moment. We brought in the rule that usernames can only contain certain characters (A-Z, 0-9, spaces, full stops, hyphens, underscores) after you had joined, and I think that validation is being applied on your username when you try to change your password, which is why it throws an error.

So it is something we need to fix.

Thanks,
Dom

[LordGrover]

I think the workaround last time was to amend username and password to something acceptable and then request PH to re-instate the original username.

[B'stard Child]

LordGrover said:

I think the workaround last time was to amend username and password to something acceptable and then request PH to re-instate the original username.

That would be good if that was possible - I know some PH'rs often change their usernames but I'm one of those people that are quite happy with the one I already have

[bstardchild]

LordGrover said:

I think the workaround last time was to amend username and password to something acceptable and then request PH to re-instate the original username.

was a good suggestion

Phase one completed

[bstardchild]

bstardchild said:

LordGrover said:

I think the workaround last time was to amend username and password to something acceptable and then request PH to re-instate the original username.

was a good suggestion

Phase one completed

Phase two - Oh cock..

[B'stard Child]

Ahhh All sorted............

[LordGrover]

Welcome back.

[B'stard Child]

LordGrover said:

Welcome back.

Thanks - and thanks for the suggested solution earlier which proved to be the best way forward!