[ANSWERED] Password setting issue

[SilverSpur]

So having suffered the 'logged out for no apparent reason' for months, I now have a new issue.

Today, after getting 'logged out for no reason' again, my username/password wasn't accepted.
This also happened about a week ago, and previously the week before that.

So I have to use the 'forgot password' link, which sends me a link, which then allows me to set the same password as before.

This has occurred three times now. I'm not putting in the wrong password, I just seem to have to go through the whole process to get PH server to accept the same password as I've used for weeks now.....

its a pretty simple password that I cant get wrong. yet every time I get forcibly logged off/out, I have to go through the process of resetting the password to the same password as previously set.

Anyone else?

[eybic]

I just had this too.

[Dom_PH]

Hi SilverSpur,

Thanks for your feedback. This is strange, I will have a look into it.

In the meantime, if there are other users that are experiencing this, please reply to this topic.

Thanks,
Dom

[SilverSpur]

And again.
Logged out (although there were MS patches to my PC this time so maybe related).
But when I go to put my 'always the same' password in it refuses, I have to go to 'reset password' and put in the same old password again.....

Not complaining, just reporting

[Dom_PH]

You appear to have a trailing space at the end of your username in your classifieds profile (The username you use to log in with). If you don't include that space when logging in I don't think it would accept your credentials.

Hope this helps.

[SilverSpur]

I certainly don't put a trailing space in it when I log in, but will double check.

Ta

[SilverSpur]

I keep getting logged out over and over.
4 times today.

[James Drake]

SilverSpur said:

I keep getting logged out over and over.
4 times today.

Hmm... I'll ask the tech guys to make sure something hasn't gone wrong somewhere as I haven't had that issue in the last 24 hours...

JD

[Dom_PH]

Hi SilverSpur,

Unfortunately this is is a known and ongoing issue.

Thanks,
Dom

[SilverSpur]

Dom_PH said:

Hi SilverSpur,

Unfortunately this is is a known and ongoing issue.

Thanks,
Dom

Thanks Dom.

Having not suffered this issue for about 3 months, it was back with avengeance yesterday, happening 4 times.