Vehicle Recall problems
Discussion
My car was recalled for a safety issue by the manufacturer. The manufacturer came and took the car away a month ago - after some badgering by me the work is now finally done but when pressing for them to return the car they say the earliest they can return it is 4th or 5th April. It was collected on the 19th February for 1 hours worth of work. The reason for it not being returned before them is simply to save them money paying for a delivery driver (their own driver is unavailable until then, so would have to pay someone).
Do I have any legal recourse to get them to return it in a more reasonable time?
Do I have any legal recourse to get them to return it in a more reasonable time?
Blimey - don't know about legal recourse, but name and shame time!
I've owned two cars that had recalls on them, a VW Golf - I phoned them, we agreed a time, they gave me a car to drive around in, my car was ready next morning.
A Renault, they sent a driver out to my house, collected car, returned my car 4hrs later.
How you've had the patience to wait a month without a car for an hours worth of work I don't know!
I've owned two cars that had recalls on them, a VW Golf - I phoned them, we agreed a time, they gave me a car to drive around in, my car was ready next morning.
A Renault, they sent a driver out to my house, collected car, returned my car 4hrs later.
How you've had the patience to wait a month without a car for an hours worth of work I don't know!
surveyor said:
I assume that you have a courtesy car. I would be doing plenty of miles in their car as a point...
Nope. Initially I wasn't fussed as it was picked up mid-Feb I somewhat assumed it would be back in a couple of weeks. Had I any clue it would take this long I simply wouldn't have given them the car.Edited by GreigM on Wednesday 16th March 11:58
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