carbon frame split
Discussion
looking for some advice guys
I have a Focus Izalco TEAM SL4.0 purchased June 2014
I have completed about 1000miles on the bike over the course of the 1st years ownership, since july 15 the bike has been on the bike rack in the garage and has not been used, I moved house in January and at the new house the bike was placed back on the rack in the new garage
I took the bike off the wall the other week and found one of the rear frame legs cracked between the crank and the rear cassette
the frame has 5 yr warranty however Focus are not going to replace it, they have said this is impact damage which is not covered but have offered a new Izalco max zero frame & fork for £715
is this a good offer? should I push focus to honour the repair? or should I have it repaired at probably a fraction of the cost?
I have a Focus Izalco TEAM SL4.0 purchased June 2014
I have completed about 1000miles on the bike over the course of the 1st years ownership, since july 15 the bike has been on the bike rack in the garage and has not been used, I moved house in January and at the new house the bike was placed back on the rack in the new garage
I took the bike off the wall the other week and found one of the rear frame legs cracked between the crank and the rear cassette
the frame has 5 yr warranty however Focus are not going to replace it, they have said this is impact damage which is not covered but have offered a new Izalco max zero frame & fork for £715
is this a good offer? should I push focus to honour the repair? or should I have it repaired at probably a fraction of the cost?
this is the link Edinburgh cycle sent to me when I asked for info about the replacement frame
http://www.focus-bikes.com/gb/en/bikes/2016/road/r...
I don't have any pictures Edinburgh cycle took and sent to focus
http://www.focus-bikes.com/gb/en/bikes/2016/road/r...
I don't have any pictures Edinburgh cycle took and sent to focus
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