Microsoft looking after me!
Discussion
I bought an Elite bundle a few days after release and was unhappy about the new console having manufacturing scratches all over it. After going back and forth with Microsoft for a while in Feb they eventually just swapped the console for a brand new one.
Then a month ago I thought the headset was broken so they sent me a brand new one.
Before it came back I realized it wasn't the headset but the port on the Elite controller..
You send it them with all parts taken off and they just send you a brand new one without the bits..
This is what I got back:

So every single thing I bought in the bundle I have had replaced with brand new, plus a whole other duplicate kit for the Elite controller which normally would cost you about £30+!
I know cool story bro and all that, but I thought it was pretty cool.
Then a month ago I thought the headset was broken so they sent me a brand new one.
Before it came back I realized it wasn't the headset but the port on the Elite controller..

You send it them with all parts taken off and they just send you a brand new one without the bits..
This is what I got back:
So every single thing I bought in the bundle I have had replaced with brand new, plus a whole other duplicate kit for the Elite controller which normally would cost you about £30+!
I know cool story bro and all that, but I thought it was pretty cool.

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