Ferrari 7 Year Free Servicing - why is no one else doing it!
Ferrari 7 Year Free Servicing - why is no one else doing it!
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Discussion

W4NTED

Original Poster:

771 posts

235 months

Thursday 14th July 2016
quotequote all
The Ferrari 7 year service pack is a brilliant option IMHO and must certainly help with residuals when moving a car on. I'm just surprised that Mclaren, Lamborghini, Aston Martin, Bentley etc have not followed and offered similar! If you compare a 458/488 to say a 650s or a Huracan the Ferrari's make so much more financial sense as in a way it's hassle free motoring as you know any service is paid for where as once needs to budget at least £2k a year on the other two cars?

I get that many people buying at this level are not bothered about a couple of grand here and there but then if that was the case how come Ferrari decided to do this?

Thoughts.............?

RamboLambo

4,843 posts

191 months

Thursday 14th July 2016
quotequote all
Agree its a good marketing tool as the customers perceived value is far greater than the actual cost.
The reality is that the service/maintenance schedule was severely trimmed to make it cost effective and from 458 onwards the work required is significantly less than traditionally with F355 and 360.

Over 7 years I would equate a value to it of roughly £7k whereas the perception is probably closer to £20k.

Don't think the main dealers particularly like it as its their service times and therefore labour sales that are hit

voicey

2,484 posts

208 months

Thursday 14th July 2016
quotequote all
W4NTED said:
if that was the case how come Ferrari decided to do this?
I can think of a couple of reasons...

Firstly, data gathering - by keeping the cars in the network they can keep a handle on how they are holding up. Don't forget that if you buy an early model new you are actually performing the final testing for Ferrari.

Secondly, it squeezes independents out of the market. You rarely see a 458 in an indie garage whereas people wouldn't have blinked to send a 6 year old 430 out of the network.


An interesting consequence of this has been to squeeze the main dealers. The amount that Ferrari actually pays for the service is minuscule. In order to cover their monstrous overheads (most of which have been mandated by Ferrari) they have resorted to going after the older cars for servicing. Unfortunately, Ferrari don't supply retrospective training on older tipos so unless you manage to get someone with a decent stint under their belt they are likely to working from the workshop manual (which is littered with errors).

Durzel

12,939 posts

189 months

Thursday 14th July 2016
quotequote all
RamboLambo said:
Agree its a good marketing tool as the customers perceived value is far greater than the actual cost.
The reality is that the service/maintenance schedule was severely trimmed to make it cost effective and from 458 onwards the work required is significantly less than traditionally with F355 and 360.

Over 7 years I would equate a value to it of roughly £7k whereas the perception is probably closer to £20k.

Don't think the main dealers particularly like it as its their service times and therefore labour sales that are hit
+1

I serviced mine in early November 2015 and it cost (from memory) around £560. Might've even been less than that. It is as said a nice value-add but not as amazing as it seems on paper, particularly if you're paying a commensurate premium for a 2011+ car.

andrew

10,268 posts

213 months

Thursday 14th July 2016
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'cause you get stuck with a ferrari ? biggrin

ferrisbueller

30,172 posts

248 months

Friday 15th July 2016
quotequote all
voicey said:
W4NTED said:
if that was the case how come Ferrari decided to do this?
I can think of a couple of reasons...

Firstly, data gathering - by keeping the cars in the network they can keep a handle on how they are holding up. Don't forget that if you buy an early model new you are actually performing the final testing for Ferrari.

Secondly, it squeezes independents out of the market. You rarely see a 458 in an indie garage whereas people wouldn't have blinked to send a 6 year old 430 out of the network.


An interesting consequence of this has been to squeeze the main dealers. The amount that Ferrari actually pays for the service is minuscule. In order to cover their monstrous overheads (most of which have been mandated by Ferrari) they have resorted to going after the older cars for servicing. Unfortunately, Ferrari don't supply retrospective training on older tipos so unless you manage to get someone with a decent stint under their belt they are likely to working from the workshop manual (which is littered with errors).
Assuming any of them are fully serviced to spec. Anecdotal evidence from a mutual acquaintance suggests corners being cut.....

MingtheMerciless

599 posts

230 months

Friday 15th July 2016
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Actual service costs are quite small, but they get to hit you with consumables which are not small and the pamper my baby stuff which adds up.

belleair302

6,995 posts

228 months

Friday 15th July 2016
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With average annual mileage of most cars under 4,000 a seven year service plan is very simple. Can you imagine major manufacturers offering this beyond the Koreans? Three years yes but more as mileage climbs or cars change owners I think not.