PSN - how the feck do I....
PSN - how the feck do I....
Author
Discussion

Jasandjules

Original Poster:

71,857 posts

251 months

Wednesday 3rd August 2016
quotequote all
Ok, so PSN has updated and has helpfully reset my password, which is many years old and I can't recall it.

To add to the fun, the email address used to set up the PSN is also many, many years old and I no longer have access to it (yes, I know I should have updated my account many moons ago as well!)...

So, how do I reset my password so I can log in to the PSN when I can't access the email address either!!

Any ideas?

Eversleigh

574 posts

207 months

Wednesday 3rd August 2016
quotequote all
Try the live chat / email them? (https://www.playstation.com/en-gb/get-help/contact-form/)

I had this a few years back and pretty sure this is how it was resolved.

Best of luck

smithyithy

7,761 posts

140 months

Wednesday 3rd August 2016
quotequote all
I called PSN Support a while back with an issue and got it sorted quickly and easily, worth ringing them

Jasandjules

Original Poster:

71,857 posts

251 months

Wednesday 3rd August 2016
quotequote all
Thanks chaps! That worked! And lesson learnt, I've put in an email address I can actually access now.....