Is this a scam? Suspect Apple app store purchase
Discussion
Afternoon all
My missus has received 2 emails from the Apple app store, saying she's ordered 2 music apps, or vip access passes, at £30 or so a pop. It seems fairly legitimate, its got an invoice date, sequence number, her email address its billed to, an order number and document number. At the bottom of the email, it has a link to cancel and manage subscriptions, which when she clicks on, it prompts her to fill out her address and bank details amongst other things.
She hasn't logged into her apple account today, though she did log in yesterday evening.
I've tried googling and doesn't return many replies.
Anyone have any similar experiences or know of any scams going on at the moment that seem similar?
Any help would be much appreciated. If anyone has an Apple ID store telephone number that doesn't keep you on hold for a lifetime, that would be great too.
Thanks in advance.
My missus has received 2 emails from the Apple app store, saying she's ordered 2 music apps, or vip access passes, at £30 or so a pop. It seems fairly legitimate, its got an invoice date, sequence number, her email address its billed to, an order number and document number. At the bottom of the email, it has a link to cancel and manage subscriptions, which when she clicks on, it prompts her to fill out her address and bank details amongst other things.
She hasn't logged into her apple account today, though she did log in yesterday evening.
I've tried googling and doesn't return many replies.
Anyone have any similar experiences or know of any scams going on at the moment that seem similar?
Any help would be much appreciated. If anyone has an Apple ID store telephone number that doesn't keep you on hold for a lifetime, that would be great too.
Thanks in advance.
Never click on a link in a suspect email would be my advice. If you hover over it, you can usually see the link that they are trying to send you to and 9 times out of 10 this would be enough to tell you if it is a scam or not.
Even if it does look genuine, I always go the the website directly (in this case the apple one) and login without ever clicking on a link in an email I've received.
Bob
Even if it does look genuine, I always go the the website directly (in this case the apple one) and login without ever clicking on a link in an email I've received.
Bob
Thanks for replies, just found something on the MSE forum about someone who had the same email yesterday.
http://forums.moneysavingexpert.com/showthread.php...
The email address that she received it from, was idx8923@colorsync.apple.com, so definitely looks a scam.
http://forums.moneysavingexpert.com/showthread.php...
The email address that she received it from, was idx8923@colorsync.apple.com, so definitely looks a scam.
Scam
Some look really good and realistic, you read the email, panic, then use the "login" on the link and they scam you details
If you log in via the apple site , you will see no purchase have been made
I had one of these the same day the Apple Store crashed for the day, so you couldnt log in properly!
Some scam emails are getting really good now @ first glance
Some look really good and realistic, you read the email, panic, then use the "login" on the link and they scam you details
If you log in via the apple site , you will see no purchase have been made
I had one of these the same day the Apple Store crashed for the day, so you couldnt log in properly!
Some scam emails are getting really good now @ first glance
andyjo1982 said:
Thanks for replies, just found something on the MSE forum about someone who had the same email yesterday.
http://forums.moneysavingexpert.com/showthread.php...
The email address that she received it from, was idx8923@colorsync.apple.com, so definitely looks a scam.
The email - It's the first thing I check these days. http://forums.moneysavingexpert.com/showthread.php...
The email address that she received it from, was idx8923@colorsync.apple.com, so definitely looks a scam.
Dan_1981 said:
andyjo1982 said:
Thanks for replies, just found something on the MSE forum about someone who had the same email yesterday.
http://forums.moneysavingexpert.com/showthread.php...
The email address that she received it from, was idx8923@colorsync.apple.com, so definitely looks a scam.
The email - It's the first thing I check these days. http://forums.moneysavingexpert.com/showthread.php...
The email address that she received it from, was idx8923@colorsync.apple.com, so definitely looks a scam.
andyjo1982 said:
Afternoon all
My missus has received 2 emails from the Apple app store, saying she's ordered 2 music apps, or vip access passes, at £30 or so a pop. It seems fairly legitimate, its got an invoice date, sequence number, her email address its billed to, an order number and document number. At the bottom of the email, it has a link to cancel and manage subscriptions, which when she clicks on, it prompts her to fill out her address and bank details amongst other things.
Don't ever do this, either. Just hovering over the link will be enough to tell you it's dodgy.My missus has received 2 emails from the Apple app store, saying she's ordered 2 music apps, or vip access passes, at £30 or so a pop. It seems fairly legitimate, its got an invoice date, sequence number, her email address its billed to, an order number and document number. At the bottom of the email, it has a link to cancel and manage subscriptions, which when she clicks on, it prompts her to fill out her address and bank details amongst other things.
Better yet, use gmail which filters out 99.9% of this crud before it even reaches you.
General Price said:
Black can man said:
I got one about 2 months ago saying i downloaded three films at a cost of £95.00
The mail was clearly not from Apple.
I just ignored it & i've heard nothing since.
3 films for £95.00.The mail was clearly not from Apple.
I just ignored it & i've heard nothing since.

They must have been exremely rare.
Did they show Tottenham winning a trophy?


Nah, These movies were in colour

TwistingMyMelon said:
Scam
Some look really good and realistic, you read the email, panic, then use the "login" on the link and they scam you details
If you log in via the apple site , you will see no purchase have been made
I had one of these the same day the Apple Store crashed for the day, so you couldnt log in properly!
Some scam emails are getting really good now @ first glance
Yes scams have really evolved.. But there are still some brain dead onesSome look really good and realistic, you read the email, panic, then use the "login" on the link and they scam you details
If you log in via the apple site , you will see no purchase have been made
I had one of these the same day the Apple Store crashed for the day, so you couldnt log in properly!
Some scam emails are getting really good now @ first glance
I got one to my phone as a text message. How does that work, and why when I google their number has noone else had one? 07481338166

Also, my mum had a similar email message of some sort, and actually clicked on it and filled in her username and password! (She's in her 70s). She only became suspicious when it went on to ask her for her DOB and address etc
Also, my mum had a similar email message of some sort, and actually clicked on it and filled in her username and password! (She's in her 70s). She only became suspicious when it went on to ask her for her DOB and address etc

On an iphone you cant (as far as i''m aware) hover over a link the same way you can on a pc. But if you put your finger on the link and hold it there it will pop up and ask if you want to open it in a different window - whilst at the same time showing you the actual link.
The thing to look for is what the link ends with rather than what it starts with, as the suffix is the actual host you are going and cant control as much.
For example i can have whatever i want before the mez bit and these would all work - even with a valid ssl certificate, but only because i own the mez bit.
apple.mez.co.uk
apple.support.mez.co.uk
login.paypal.mez.co.uk
barclays.bank.technical.support.mez.uk
Basically if an email tells you to click on a link - dont do it. Always memorise or bookmark apple, paypal and your bank urls.
The thing to look for is what the link ends with rather than what it starts with, as the suffix is the actual host you are going and cant control as much.
For example i can have whatever i want before the mez bit and these would all work - even with a valid ssl certificate, but only because i own the mez bit.
apple.mez.co.uk
apple.support.mez.co.uk
login.paypal.mez.co.uk
barclays.bank.technical.support.mez.uk
Basically if an email tells you to click on a link - dont do it. Always memorise or bookmark apple, paypal and your bank urls.
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