Audi Approved Cars legal question.
Audi Approved Cars legal question.
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9.3

Original Poster:

1,212 posts

222 months

Friday 7th October 2016
quotequote all
Hopefully someone can point me in the right direction.
We bought a 2012 Audi TT almost exactly a year ago under the Audi Approved deal from a main Audi dealer some 100 miles away - having just taken it in for a service and MOT, the local Audi dealer has pointed out quite significant accident damage that in their words has been bodge repaired. Up on their ramp with their lights on one can see it. They say the supplying dealer would have known about before they sold it to us.
Question is, should the supplying dealer have told us about this? I can imagine a backstreet dealer being cagey, but the reason we paid top dollar for the car from an Audi dealer is that we presumed it'd be top quality. Granted that to the untrained naked eye it looks fine, but the local dealer says that as it's not been done up to standard, then corrosion will come through at some point.
Is that a case of tough titties, we should have checked, or should we have a word with the supplying dealer about non disclosure under the 2006/8 Consumer Protection Regulations?

Butter Face

35,019 posts

190 months

Friday 7th October 2016
quotequote all
Pics would help.

AFAIK they don't have to disclose any accident damage (even if they were aware) but if it is *that* bad they should have sorted it.


Sheepshanks

41,195 posts

149 months

Friday 7th October 2016
quotequote all
I'm sure it was on here that someone had this happen with a VW after an even longer time and the supplying dealer took the car back as it shouldn't have been sold as approved used.

ging84

9,548 posts

176 months

Saturday 8th October 2016
quotequote all
What do you actually want to happen here

Do you want the car replaced, some money back, or the car brought up to standard?

Unless you want money back, which if you ask me is the worst option, your best bet is to see what the local dealer can do.
They will be more than happy to sell you a replacement, and should be able to handle things with audi to ensure you are not out of pocket, and similarly they'll probably be more than happy to take on the repair work if they can get audi to authorise it.

williaa68

1,540 posts

196 months

Saturday 8th October 2016
quotequote all
Each one is supposed to go through a thorough (145 point) check before being retailed as approved used. Do you have a copy of that? If part of the car has been repaired it should have been marked as such on that checklist and must have been done to audi standards and with audi parts. I would call the selling dealer, explain your concerns and see what they say.

xjay1337

15,966 posts

148 months

Saturday 8th October 2016
quotequote all
Approach the supplying dealer. See what they say.
Problem is timescale, 1 month ago theyd probably just take it back. But after a year....

KevinCamaroSS

13,846 posts

310 months

Saturday 8th October 2016
quotequote all
xjay1337 said:
Approach the supplying dealer. See what they say.
Problem is timescale, 1 month ago theyd probably just take it back. But after a year....
This, because you have only noticed it after 12 months?

xjay1337

15,966 posts

148 months

Saturday 8th October 2016
quotequote all
Also, what kind of damage?
How was it repaired, exactly?
What does the damage impact in terms of future resale value?

Stickyfinger

8,429 posts

135 months

Saturday 8th October 2016
quotequote all
xjay1337 said:
What does the damage impact in terms of future resale value?
ANY on a 12 car will effect it massively

2 sMoKiN bArReLs

32,037 posts

265 months

Saturday 8th October 2016
quotequote all
After a year the supplying dealer might think the damage could have happened subsequent to sale? (or might say that)

ging84

9,548 posts

176 months

Saturday 8th October 2016
quotequote all
2 sMoKiN bArReLs said:
After a year the supplying dealer might think the damage could have happened subsequent to sale? (or might say that)
After 6 months it is for the buyer to prove otherwise, but with the local dealer in your corner that should not be such a problem.

xjay1337

15,966 posts

148 months

Saturday 8th October 2016
quotequote all
Stickyfinger said:
ANY on a 12 car will effect it massively
Not really, especially as it is presumably not HPI registered and not noticed by the buyer in this case, or Audi.

We have no idea anyway what the damage is in this case.

Butter Face

35,019 posts

190 months

Saturday 8th October 2016
quotequote all
Stickyfinger said:
xjay1337 said:
What does the damage impact in terms of future resale value?
ANY on a 12 car will effect it massively
Why? If it's been repaired to a level that the OP (and possibly Audi) missed it, then it will make zero impact.

It's not been written off by an insurance company, there's no magic register that logs all cars that have been damaged and repaired.

Stickyfinger

8,429 posts

135 months

Saturday 8th October 2016
quotequote all
Butter Face said:
Stickyfinger said:
xjay1337 said:
What does the damage impact in terms of future resale value?
ANY on a 12 car will effect it massively
Why? If it's been repaired to a level that the OP (and possibly Audi) missed it, then it will make zero impact.

It's not been written off by an insurance company, there's no magic register that logs all cars that have been damaged and repaired.
I quote OP

"the local Audi dealer has pointed out quite significant accident damage that in their words has been bodge repaired"

The question could be then : Are you dishonest enough to sell it on without saying anything ?

Driver101

14,451 posts

151 months

Saturday 8th October 2016
quotequote all
Can the damage repair be that bad if you couldn't see anything and wouldn't know unless the dealer pointed it out?

A full year and you haven't noticed and there has been no ill effect due to the bodged repair?

steve-5snwi

10,347 posts

123 months

Saturday 8th October 2016
quotequote all
I do think main dealers do try and scare people into work.

Stickyfinger

8,429 posts

135 months

Saturday 8th October 2016
quotequote all
FFS men, an Audi dealer said it was bucket of st !....I would be right back to the AUDI DEALER that sold it to me asking very very strong questions why another AUDI DEALER had called it a bucket of st when it had passed their bucket of st protection checks !!

anonymous-user

84 months

Saturday 8th October 2016
quotequote all
Driver101 said:
Can the damage repair be that bad if you couldn't see anything and wouldn't know unless the dealer pointed it out?

A full year and you haven't noticed and there has been no ill effect due to the bodged repair?
Does nobody actually read the OP before diving in? He said the damage was visible with the car up on ramps (and seeing as it was at a main dealer for an MOT I assume he means a proper car lift and not just up on a trolley jack or similar) and with spotlights shined on it. It doesn't seem unreasonable that he might not have seen that at any point during the normal process of buying and owning a car for a year.

Edited by anonymous-user on Saturday 8th October 21:08

Driver101

14,451 posts

151 months

Saturday 8th October 2016
quotequote all
JimSuperSix said:
Does nobody actually read the OP before diving in? He said the damage was visible with the car up on ramps (and seeing as it was at a main dealer for an MOT I assume he means a proper car lift and not just up on a trolley jack or similar) and with spotlights shined on it. It doesn't seem unreasonable that he might not have seen that at any point during the normal process of buying and owning a car for a year.

Edited by JimSuperSix on Saturday 8th October 21:08
I did read the post and I didn't dive in.

The untrained eye can't see it and the dealer has advised the corrosion will come through at some point.

There's no mention the car failed the MOT. There's no mention the repair makes the car unsafe or unusable.There is no mention the car actually has any faults.

All you have is a prediction that corrosion will happen. It's a 2012 car and we've no idea when the damage was repaired. It hasn't corroded, but the prediction is it will happen. How long do you expect to wait for corrosion to show?

Like the post above it could be the dealer fishing for work.

Edited by Driver101 on Saturday 8th October 22:46

davepoth

29,395 posts

229 months

Saturday 8th October 2016
quotequote all
Depends really. If it's not dangerous and should last the expected life of the car (ten years or so) then it's OK to sell under any customer protection law. Whether it's contractually correct is another matter - and the dealership the car is with can help there. If you can get them to put something in writing to say that damage of this type (even if repaired) would have excluded the car from the approved used scheme then you've got something to work with.