Crack in windscreen - 987.2
Discussion
Noticed a reasonably sized crack in bottom of windscreen yesterday so will need to get it replaced under insurance. Anyone else had this done and is there any particular issues I need to look out for? Will be replaced through insurers so not a big expense or anything. Searching on here finds very little on the subject.
If it were a firm like Autoglass, would we be confident in them doing the work or am I over worrying? Thanks all!
JM
If it were a firm like Autoglass, would we be confident in them doing the work or am I over worrying? Thanks all!
JM
The proper Porsche screen is marked in the bottom corner with St Gobains the ones fitted by Auto glass and similar companies is there patented part . .Several years ago I had to replace mine on a 987 and insisted on a Porsche fitment after a lot of pressure they agreed and from memory only cost me the £75 Xcess and it was ordered from my local OPC as they contacted me to say a screen had been ordered and you need fixing kit as well .Was done at the house and the guy knew how to fit Porsche screen ,you are advised not to drive it for 24hrs to let it bond .
Johnniem said:
Noticed a reasonably sized crack in bottom of windscreen yesterday so will need to get it replaced under insurance. Anyone else had this done and is there any particular issues I need to look out for? Will be replaced through insurers so not a big expense or anything. Searching on here finds very little on the subject.
If it were a firm like Autoglass, would we be confident in them doing the work or am I over worrying? Thanks all!
JM
Had the windscreen replaced in my 2002 Boxster a few years ago. If one drives enough miles the windscreen is a "wear" item.If it were a firm like Autoglass, would we be confident in them doing the work or am I over worrying? Thanks all!
JM
Since I'm in the USA I can't comment on Autoglass but you want to use the installer that the dealers (OPCs) use. Almost every dealer in my area and there are 7 of them use a glass installer for all the glass work. If you visit the dealer at the right time you'll catch the glass installer there with his truck. Usually the instaler will come on a particular day as the dealer saves up the glass work for that one day.
In the case of my Boxster I was told the glass could be replaced with the car at my office while I worked.
The only "prep" I did was I washed the car good the night before.
I put the car where the installer had plenty of room to work around the car and left him alone. But before he went to install the new glass we checked to make sure the new glass was the same as the old. It was. Had all the same markings and the same tint at the top and even the mirror mount was in the same place.
Don't know about now but then there was no OEM glass. All there was was factory glass. I have no experience with non-factory glass but my preference would be to use only factory glass even if I had to pay extra for it.
After the installation the installer left some tape over the top edge of the glass to prevent wind blast from possibly raising the rubber seal at the top. The installer advised me I could drive the car but to avoid putting the car into a situation where it was subjected to severe twisting. So I was extra careful leaving the office driveway and when crossing rail road tracks and in general just treated the car like it was full of eggs.
The next day I took off the tape and the glass was fine and has been fine ever since.
I had three screens replaced over the ownership of mine and they were all St Gobain originals. I remember asking when the first one went and was told there was no pattern glass as the demand is too small. That may have course changed now. If you have PCM then make sure it all works before you leave the fitters and if you make sure the screen is like for like so if you have a shade band etc.
My 981 CGTS has a screen with "PILKINGTON" (plus loads of other stuff) marked on it in the LH bottom corner (as you look from the front of the car) ie RHD drivers side.
As it came like that from the OPC with the balance of the 3 year warranty on the car, then I assume I would have no warranty problems (not sure what a windscreen warranty claim would be for though)?
The PCM/autosensing headlight dimming/camera-thingy that spots speed limit signs and adjust the instrument pod speed limit display all seem to work fine (well the latter isn't 100%, but it's pretty good) .
I did make sure that my insurance covers fitting of a "genuine" Porsche screen - I just didn't realise at the time I might not actually have one at the moment
As it came like that from the OPC with the balance of the 3 year warranty on the car, then I assume I would have no warranty problems (not sure what a windscreen warranty claim would be for though)?
The PCM/autosensing headlight dimming/camera-thingy that spots speed limit signs and adjust the instrument pod speed limit display all seem to work fine (well the latter isn't 100%, but it's pretty good) .
I did make sure that my insurance covers fitting of a "genuine" Porsche screen - I just didn't realise at the time I might not actually have one at the moment
Porsche911R said:
Glassman said:
Insist on an OE part. The snidey Pilkington ones aren't very good.
As we all know the insurance company will just say no chance on cars over 3 years, it's in most small print.The first screen they fitted was warped in several places - I only noticed after the fitter had gone. In addition, it wasn't sealed properly.
When I called them to report that, I also asked if they had fitted an official screen or a pattern one - I was told they only fit an OEM screen if I ask for one, hence they'd fitted pattern.
I said that I wanted the second screen to be OEM. It took them a couple of weeks to sort that out including some confusion with paying AM for the screen which meant they didn't turn up the day they were supposed to. When the finally did sort it out they finally did a decent job - two fitters rather than one the first time, and the screen was OK.
So at least in my experience, insurance companies do not insist on pattern screens (my car was 9 years old) - but check the screen very carefully before and after fitting, and make sure it's properly sealed. Ideally, don't let a bloke on his own try and do it.
Just had the screen in my 2014 Boxster replaced .
Autoglass were useless so I went to the insurers and asked if I could get my OPC to do it with a genuine screen .They said yes and £1014 later I have a new genuine screen ( had to wait 10 days whilst it was shipped from Germany ).
The insurers have agreed a full reimbursement lass the excess .
Incidentally when I asked Autoglass what the charge was for the copy part they said £1400 . I suspect the insurers don't reimburse them that much .
Autoglass were useless so I went to the insurers and asked if I could get my OPC to do it with a genuine screen .They said yes and £1014 later I have a new genuine screen ( had to wait 10 days whilst it was shipped from Germany ).
The insurers have agreed a full reimbursement lass the excess .
Incidentally when I asked Autoglass what the charge was for the copy part they said £1400 . I suspect the insurers don't reimburse them that much .
Porsche911R said:
Glassman said:
Insist on an OE part. The snidey Pilkington ones aren't very good.
As we all know the insurance company will just say no chance on cars over 3 years, it's in most small print.Johnniem said:
Anyone have any experience on Lockton? I was hoping, as a Porsche Club Partner that they might allow the full hog.
Depends on the underwriter, but I do think there is an option to nominate your own preferred windscreen specialist (albeit for a slightly increased excess). Gassing Station | Boxster/Cayman | Top of Page | What's New | My Stuff