Jobo customer service
Discussion
Inspired by all the 'I've just bought a D70' and 'Which compact digital camera?' threads, I've gone and acquired a darkroom kit!
It also came with an enlarger timer thingy that unfortunatly didn't come with instructions. Being a real man I didn't let this put me off and tried to figure ut out myslef. That didn't work as there are 5 buttons, a dial, an LED display and a light sensor - couldn't even work out what the labels did.
Not wanting to waste a valuable piece of equipment I sent an email to Jobo (the company that made it) and asked nicely where I could get a copy of the instruction book from, fully expecting to pay a few pound for it. Imagine my surprise when they said they would send me the manual for free from Germany!
It's nice to get decent customer service for a change
Nige.
It also came with an enlarger timer thingy that unfortunatly didn't come with instructions. Being a real man I didn't let this put me off and tried to figure ut out myslef. That didn't work as there are 5 buttons, a dial, an LED display and a light sensor - couldn't even work out what the labels did.
Not wanting to waste a valuable piece of equipment I sent an email to Jobo (the company that made it) and asked nicely where I could get a copy of the instruction book from, fully expecting to pay a few pound for it. Imagine my surprise when they said they would send me the manual for free from Germany!
It's nice to get decent customer service for a change
Nige.
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