Good old PayPal
Discussion
Actually I'm not being sarcastic...
Phone just rang - it's 'Mark from PayPal'. Oh yeah, think I, SCAM!! - he'll ask for security details and passwords.
In fact I'd just made quite a large payment using PayPal - he quoted the amount - and just wanted me to confirm it was a genuine transaction. Which I happily did.
So there - someone's on the ball
Phone just rang - it's 'Mark from PayPal'. Oh yeah, think I, SCAM!! - he'll ask for security details and passwords.
In fact I'd just made quite a large payment using PayPal - he quoted the amount - and just wanted me to confirm it was a genuine transaction. Which I happily did.
So there - someone's on the ball
I got an email from support@paypal.com last week asking me to confirm my details.....I was very suspicious of this so contacted PayPal and they confirmed this was another fraudster trying to get my details. Bet some people got conned as it looked very professional, correct Paypal login screen etc on the link.
Yeah, people are always fishing. I think a couple of years ago I fell for one. I got a phonecall from natwest, asking if I had accessed my account using a different IP to normal.. no I hadnt, well someone else had! 
they hadnt taken anything, so a prompt change of details made it all better. Well done natwest... on that front anyway.
they hadnt taken anything, so a prompt change of details made it all better. Well done natwest... on that front anyway.I had one of the banks phone me up recently and ask me to give my full password. I refused and told them I never gave out that information to unsolicited callers and that I would phone their published telephone number and ask for him by name, if he wished.
He complemented me on being so security-conscious, told me that wouldn’t be necessary as he had my full password in front of him and could I confirm letters 3 and 6.
I was pretty annoyed by this, to be honest. The banks should be drilling it into people NEVER to give out their password, so why the hell was an (apparently) legitimate caller asking me to give out that information? And if he could authenticate me with 2 letters from my password then why wasn’t it standard procedure to do that in the first case?
Had a mobile company do the same once too. Only that time I gave it out without thinking, suddenly realised what I’d done about 2 mins later, phoned their Customer Services number and told them I may have compromised my password and was told that, no, it was ok because it had been a legitimate call.
In both cases, it plays into the hands of phishers. If legitimate calls may ask you for your security details then people are more likely to be scammed. If it can be drilled into people never to give out security details to unsolicited calls then there may be some hope of stamping it out.
(And breathe)
>> Edited by JonRB on Tuesday 15th March 16:37
He complemented me on being so security-conscious, told me that wouldn’t be necessary as he had my full password in front of him and could I confirm letters 3 and 6.
I was pretty annoyed by this, to be honest. The banks should be drilling it into people NEVER to give out their password, so why the hell was an (apparently) legitimate caller asking me to give out that information? And if he could authenticate me with 2 letters from my password then why wasn’t it standard procedure to do that in the first case?
Had a mobile company do the same once too. Only that time I gave it out without thinking, suddenly realised what I’d done about 2 mins later, phoned their Customer Services number and told them I may have compromised my password and was told that, no, it was ok because it had been a legitimate call.
In both cases, it plays into the hands of phishers. If legitimate calls may ask you for your security details then people are more likely to be scammed. If it can be drilled into people never to give out security details to unsolicited calls then there may be some hope of stamping it out.
(And breathe)
>> Edited by JonRB on Tuesday 15th March 16:37
I had a message on my answerphone from Barclaycard the other day asking to call them on a particular number.
When I did they said it was because my card had been used a little more than usual and they wanted to confirm the transactions. Fair enough. They then asked me to confirm my security details. I really struggled with this as it was them that had called me orginally. I guess they had to confirm that I was the cardholder calling them back, but then how was I to know whether they were someone trying to get my details ???!!!
When I did they said it was because my card had been used a little more than usual and they wanted to confirm the transactions. Fair enough. They then asked me to confirm my security details. I really struggled with this as it was them that had called me orginally. I guess they had to confirm that I was the cardholder calling them back, but then how was I to know whether they were someone trying to get my details ???!!!
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