What's with David Lloyd?
What's with David Lloyd?
Author
Discussion

WJNB

Original Poster:

2,637 posts

190 months

Monday 14th November 2016
quotequote all
ALWAYS gym equipment out of order, a heat room or steam room not working, slow indifferent café service & a lounge area echoing with the shrieking of kids. Today there is NO HOT WATER for pities sake. Until recently indifference & no action from managers should you have cause to complain, now replaced with touch-pad where you can register complaints & compliments, the former getting cliché head office standardised action-less responses. NEVER offers of money back to compensate or even a free coffee!
All this for a membership fee of around £600.
Tried to find out who is the UK head honcho of this rip-off organisation but just get referred back to my local club.
Am I alone with these experiences?
Is it worth my seeking another gym/health club?

272BHP

6,904 posts

265 months

Monday 14th November 2016
quotequote all
I pay 900+ and I only use the gym, no swimming, no classes nothing.

It is the location that is super convenient for me it enables me to go to the Gym straight after work for 30mins.

By yeah it really is a rip off in every way, I see a lot of young people in there though are they paying the same as me? how on earth do they afford it?

The Mad Monk

11,445 posts

146 months

Monday 14th November 2016
quotequote all
WJNB said:
Tried to find out who is the UK head honcho of this rip-off organisation but just get referred back to my local club.

Is it worth my seeking another gym/health club?
https://www.davidlloyd.co.uk/about-us

Yes.

Edit. That link's not live. Dunno why.


Edited by The Mad Monk on Monday 14th November 17:32

markcoznottz

7,155 posts

253 months

Monday 14th November 2016
quotequote all
272BHP said:
I pay 900+ and I only use the gym, no swimming, no classes nothing.

It is the location that is super convenient for me it enables me to go to the Gym straight after work for 30mins.

By yeah it really is a rip off in every way, I see a lot of young people in there though are they paying the same as me? how on earth do they afford it?
Presumably you mean £900 a year? So £75 a month? That's the same as ten years ago, maybe something's got to give? I.e. Less staff, maintenance, training etc etc.

E31Shrew

5,963 posts

221 months

Monday 14th November 2016
quotequote all
Looks like they react to complaints on Twitter. @davidlloyduk

Lynch91

525 posts

168 months

Monday 14th November 2016
quotequote all
Just to add another view point, I've been a member for over 20 years and pay in excess of £4,000. I use a number of different clubs across the country and have to say I've only ever had the odd complaint, which have always been dealt with promptly.

Which clubs do you have problem with?

Gaz413823

55 posts

152 months

Monday 14th November 2016
quotequote all
Op , you're not at York club by any chance are you , at least 3 sinks out of order , toilets out of order , cafe a bit sloppy , jacuzzi down yesterday , not for the first time. Also they have bt sport and sky sports and have gone to the trouble of installing a new big screen but never show any football. Also the website no longer works on an iPad.

Muzzer79

13,040 posts

216 months

Monday 14th November 2016
quotequote all
Lynch91 said:
Just to add another view point, I've been a member for over 20 years and pay in excess of £4,000. I use a number of different clubs across the country and have to say I've only ever had the odd complaint, which have always been dealt with promptly.

Which clubs do you have problem with?
As in, over £350 a month? eek

Christ on a bike, for £350 a month, I'd want Jessica Ennis rubbing me down after every session

Lynch91

525 posts

168 months

Monday 14th November 2016
quotequote all
Muzzer79 said:
Lynch91 said:
Just to add another view point, I've been a member for over 20 years and pay in excess of £4,000. I use a number of different clubs across the country and have to say I've only ever had the odd complaint, which have always been dealt with promptly.

Which clubs do you have problem with?
As in, over £350 a month? eek

Christ on a bike, for £350 a month, I'd want Jessica Ennis rubbing me down after every session
Yes, but I should have added that is for four 'adults'. The way I look at it though is that we use it at least 5 times a week each, equating to no more than £3.90 a visit per person.

cringle

406 posts

215 months

Monday 14th November 2016
quotequote all
Been at the Cheadle club (South Manchester) for 13 years, generally very happy and a well run place. The General Manager is very approachable and often trains in the gym, he once walked over and asked me and my training partner if we were happy with the refurb and if we had any suggestions for improvements

DaveH23

3,355 posts

199 months

Sunday 20th November 2016
quotequote all
Can't fault xercise4less.

Gym's all over the country. Usually in old warehouse style buildings with masses of modern equipment and loads of free weights.

They also have punch bags, boxing & MMA rings and do an endless list of classes.

Never any steam rooms, saunas or pools but for use of every gym in the country with all of the above you can't argue for £9.99 a month with no rolling contract.

Nezquick

1,827 posts

155 months

Tuesday 22nd November 2016
quotequote all
WJNB said:
ALWAYS gym equipment out of order, a heat room or steam room not working, slow indifferent café service & a lounge area echoing with the shrieking of kids. Today there is NO HOT WATER for pities sake. Until recently indifference & no action from managers should you have cause to complain, now replaced with touch-pad where you can register complaints & compliments, the former getting cliché head office standardised action-less responses. NEVER offers of money back to compensate or even a free coffee!
All this for a membership fee of around £600.
Tried to find out who is the UK head honcho of this rip-off organisation but just get referred back to my local club.
Am I alone with these experiences?
Is it worth my seeking another gym/health club?
That would seriously piss me off.

I had to leave a Total Fitness gym as people were just leaving weights everywhere and you could never find anything. The staff didn't do anything about it.

It's a buyers market in my opinion so I'd be out of there and finding a new sensibly priced gym.

I'm a member of JD Gyms - £10.99 a month.

madmover

1,784 posts

213 months

Friday 25th November 2016
quotequote all
I can only speak for my local club but generally speaking aside an incident with the steam room last year, they have always been quick to sort issues and the equipment is decent.
I think it's good value as there's nowhere which has facilities like it nearby without travelling a further 20 minutes. however, if you are local to some of the other big ones, I do think some would probably be better purely for no kids etc

We have our own gym but I still go as I do think some of the kit is good and the pool facilities are decent