Update email from Aston Martin

[xnetco]

Hello.

Did anyone else receive an email that their car was due an update and I should get in touch with the dealer?

Thanks

[JohnG1]

Yes.

[divetheworld]

Any info on the nature of the 'update'?

[bogie]

yes and no

[hashluck]

No but given our cars are very close in age and registration I suspect I should/will

[gibbon]

Any details please?

[Jon39]

Could there perhaps be any connection with this?

http://www.pistonheads.com/gassing/topic.asp?h=0&a...

You say update, and we say upgrade.
It all comes with free coffee, but don't forget your cheque book / debit card.

[12pack]

To be clear the email refers to "V12 Vantage outstanding service updates",i.e., more than one.

Perhaps it refers to the outstanding service it has provided me?

Edited by 12pack on Tuesday 13th December 08:09

[xnetco]

I rang Aston Martin customer services. They asked for me VIN and said nothing was outstanding. Maybe this was sent out in error. Has anyone else called AM?

[qwick69]

I also received an e mail. I have a DBS but no service is due, I had one only a few months back.

[bogie]

I received the mail for my Dec 2012 Vantage Roadster, the mail lists details of the VIN and model..

just wondering what it is, no doubt will find out when the dealer gets in touch ......

[AstonExige]

Would anyone mind forward this email on to me? I'm due to pick up my V12V on Saturday and would like to ask them about it.

Thanks in advance

[J12KJR]

I contacted the service department at Works about mine on receipt of the email and they couldn't find any outstanding items when they checked.

As the email gives links to contact the dealer who will then call you back the cynic in me wonders if its a ploy to talk to owners of Vantage V12s about the new manual version and the return call would be from sales rather than service.

[jonby]

J12KJR said:

I contacted the service department at Works about mine on receipt of the email and they couldn't find any outstanding items when they checked.

As the email gives links to contact the dealer who will then call you back the cynic in me wonders if its a ploy to talk to owners of Vantage V12s about the new manual version and the return call would be from sales rather than service.

could be

I have not received an email - my V12 roadster was built back end of 2012 for Jan 2013 delivery

Can someone scan a copy of the email ?

[HBradley]

I suspect it has been sent to all Vantage owners as I received one for my V8VS. Still awaiting a response from the service manager at HR Owen to shed light on it.

[xnetco]

AstonExige said:

Would anyone mind forward this email on to me? I'm due to pick up my V12V on Saturday and would like to ask them about it.

Thanks in advance

Done.

[xnetco]

jonby said:

could be

I have not received an email - my V12 roadster was built back end of 2012 for Jan 2013 delivery

Can someone scan a copy of the email ?

Done.

[AndyJRB]

Yep, I got the email yesterday too for my V8VS. Went onto the Aston site and put the VIN in but came up as 'nothing outstanding'. . . . apart form the car itself, obviously

[xnetco]

Just received an email from Aston Martin saying that the email was sent in error!

[12pack]

Yes, me too. It goes like this:


Please accept our sincere apologies for mistakenly contacting you yesterday in regards to an outstanding update that was available on the following car:

......

Your car does not have any outstanding updates. A system fault occured on a set of our data, which resulted in you being contacted in error. This has now been resolved.

Please accept our apologies. You do not need to take any further action.

If you have any concerns then please contact your Aston Martin Dealership. Alternatively you can also contact Aston Martin Support via [phone].