Quiet Speech But Loud Background Noise - Just Me?
Quiet Speech But Loud Background Noise - Just Me?
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Discussion

Tony Angelino

Original Poster:

2,039 posts

137 months

Sunday 1st January 2017
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Anybody else suffer with the above on their telly? Doesn't seem to matter how loud I set the volume on some programmes the speech part of the sound is really low quality/volume/indistinct but any background noise is much louder. No real pattern between programme, channel or even platform (sky, firestick or Netflix through PS). Wouldn't be so bad if the bloody adverts weren't set so loud that they make you jump out of your skin when they come on when the volume is set really high.

Now I appreciate I only have a pretty basic set up (lower end LG telly with no extra speakers) but it's fairly new and pretty frustrating, for example we watched Jungle Book at a volume level of 86 (out of 100) and the speech still wasn't great but now watching Open All Hours on volume 34 and it's clear as a bell all round.

Would a sound bar type thing or extra speakers be helpful or is it just one of those things?

thanks

sparks85

338 posts

199 months

Sunday 1st January 2017
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Have you got audio set to 5.1, 7.1 or Dolby?

You might only be hearing one or two of a certain number of audio channels..?

CoolHands

22,433 posts

219 months

Sunday 1st January 2017
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is there a surround sound setting on the telly you can fiddle around with?

AlexC1981

5,608 posts

241 months

Sunday 1st January 2017
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I had the same complaint with my Panasonic until I found the "speech" mode under sound options.

basherX

2,932 posts

185 months

Sunday 1st January 2017
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Not just you: http://www.telegraph.co.uk/technology/news/9868442...

Seems to get worse as one gets older. I added a sound bar to my LG TV and it's improved things a lot.

Sheepshanks

39,409 posts

143 months

Sunday 1st January 2017
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AlexC1981 said:
I had the same complaint with my Panasonic until I found the "speech" mode under sound options.
Our Panny sounds clearer when set to music.

Presume the OP has tried the various settings, if there are any on his TV?

Tony Angelino

Original Poster:

2,039 posts

137 months

Monday 2nd January 2017
quotequote all
Thanks for all the replies. Have had a little look and changed one sound setting and turned off "smart sound. Will update as to what difference this makes.

Couldn't find anywhere to check what Dolby type it is using though.

FlossyThePig

4,138 posts

267 months

Monday 2nd January 2017
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I posed a similar question a few months ago as I am "hearing impaired". It seems to be a common problem, probably due to sound engineers setting up with multiple speakers without considering lesser mortals.

Sheepshanks

39,409 posts

143 months

Monday 2nd January 2017
quotequote all
Tony Angelino said:
Couldn't find anywhere to check what Dolby type it is using though.
That's referring to the source - Sky box, DVD player etc. I've no idea what happens with Netflix or Firestick etc.

I've seen some comments about the new version of Jungle Book having odd sound - but from memory it was that it was all at the same level, whispering etc didn't work.

Edited by Sheepshanks on Monday 2nd January 12:07

ReaderScars

6,087 posts

200 months

Monday 2nd January 2017
quotequote all
Have you noticed that other people's TVs or other TVs in the house sound as they should (ie, you can hear speech as you should)

There could *possibly* be an issue with a speaker being wired up incorrectly which could cause phase cancellation issues - that is, some sounds can cancel each other out, or reduce their amplitude.

Can you move the TV temporarily to a different part of the room, because sound could also be coming out of the TV, bouncing off a nearby surface, and impacting on the following sound that's coming from the speakers milliseconds later.

If you move the TV and speech becomes clearer then that would be the cause.


chrisga

2,128 posts

211 months

Monday 2nd January 2017
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We were having a similar issue although we run a Marantz AV receiver with speakers dotted around the room. It got to the point we were having to turn it up so loud in order to hear the speech above the background noise and any ad break was almost blowing the speakers because of different levels.

While I'm no sound engineer I had a quick google and think it might be the way all of the sound is "packaged" together for all the different channels (5.1, not bbc/itv) and how the tv unencodes the sound. Our problem was worse when watching over firestick or netflix compared to the sky HD box so wasn't sure if the streaming services have to reduce the amount of data they send which reduces the difference between voices and the background noise.

I finally broke out the instruction manual for our av receiver and was able to adjust the "dialogue level" independently which has made viewing much better. I know its not much help for your TV but could there be a similar setting under audio?

TonyRPH

13,474 posts

192 months

Monday 2nd January 2017
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I blame a lot of this on poor production.

When we watch movies it's always bad - and we end up being assaulted by the sound level of the effects and incidental music.

Perhaps it's because the scripts are so lousy, they don't really want us to hear the actual dialogue haha. spin


WinstonWolf

72,863 posts

263 months

Monday 2nd January 2017
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FlossyThePig said:
I posed a similar question a few months ago as I am "hearing impaired". It seems to be a common problem, probably due to sound engineers setting up with multiple speakers without considering lesser mortals.
Ditto (had the bones removed from one ear :irked) if I put my very expensive 5:1 setup in stereo mode and ditch the centre speaker I can hear voices far better.

Doesn't seem so bad on TV content as per the OP...

Gonna fiddle with my TV settings now as I'm not getting the titanium replacements for a while...

varsas

4,073 posts

226 months

Tuesday 3rd January 2017
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A soundbar will help, it makes everything clearer so speech is better seperated from the rest of the noise, it doesn't get lost so easily. The best solution is good seperate speakers (as others have said you could even then turn up the centre channel which carries speech).

Soundbars I have heard still tend to have a condensed quality to the sound. Also look for a night-listening mode or a dynamic range setting, this will even out the extremes in volume.

Tony Angelino

Original Poster:

2,039 posts

137 months

Tuesday 3rd January 2017
quotequote all
Thanks for all the replies, really appreciate it.

Since changing the sound as suggested I've not had the issue, only film I've watched has been the great escape on sky and that was fine, but it's not an issue all of the time so need to leave it a while longer before either being happy it's sorted or trying one of the other suggestions.

I've got wires ready to be connected up if needed so not too much work needed if that's what needs to happen.

mac96

5,814 posts

167 months

Tuesday 3rd January 2017
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I have found using headphones improves matters, as they often cut out low bass. And depending on the kit, you may be able to leave speakers on for other viewers.

WinstonWolf

72,863 posts

263 months

Wednesday 8th March 2017
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Interesting, I watch a lot of films and struggle with dialogue. I've just watched One Flew Over The Cuckoos Nest and even the quiet passages were easy to hear, it must be something in the way they mix more modern films irked

TonyRPH

13,474 posts

192 months

Wednesday 8th March 2017
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It's quite perverse that music producers compress the hell out of music to reduce the dynamic range, and yet we seem to have the polar opposite with movies, where high dynamic range is over exploited - hence the massive difference in volume between the quietest sounds and the loudest sounds (in a movie).

Changing the 'DRC' settings on an amp can often help here.


varsas

4,073 posts

226 months

Thursday 9th March 2017
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TonyRPH said:
It's quite perverse that music producers compress the hell out of music to reduce the dynamic range, and yet we seem to have the polar opposite with movies, where high dynamic range is over exploited - hence the massive difference in volume between the quietest sounds and the loudest sounds (in a movie).

Changing the 'DRC' settings on an amp can often help here.
I think it's films that are correct though, it means people with really good kit can take advantage of the mix. Software can compress the dynamic range down, but you can't get that range back if it wasn't there. A lot of people complained about Intersteear, but I thought it had the best sound I've ever heard, it would be a shame if mixes like that had to go away.

I understood that dialog would be a seperate object in Atmos, giving users the ability to turn it up or down, but I don't think it was implemented.


Edited by varsas on Thursday 9th March 10:56

TonyRPH

13,474 posts

192 months

Thursday 9th March 2017
quotequote all
WinstonWolf said:
Interesting, I watch a lot of films and struggle with dialogue. I've just watched One Flew Over The Cuckoos Nest and even the quiet passages were easy to hear, it must be something in the way they mix more modern films irked
But surely that movie (just) pre-dates Dolby surround?

Wasn't the soundtrack in plain old mono?

If it was, then there's no surprise that it was easy to hear, as the dynamic range was probably quite limited.

If it was a remaster, it's still conceivable that even in Dolby Digital, the dynamic range could be somewhat limited compared to current films.