Service Pack changes from Jan 1st..!!

[aeropilot]

Just seen that BMW have changed the Service Pack conditions for all new car purchases after Jan 1st...!

Instead of the previous 5 year/50k mile pack, it's now been reduced to just a 3 year/36k mile pack instead.

[anonymous-user]

Interesting. That means one service for the average private user and possibly there'd be only one service inside 36000 miles in any case.

Unless it's very cheap it won't be worth bothering with.

[aeropilot]

REALIST123 said:

Interesting. That means one service for the average private user and possibly there'd be only one service inside 36000 miles in any case.

Unless it's very cheap it won't be worth bothering with.

1er/2er/X1 is £299
Everything else (except 7er and ///M cars) is £399
All M cars are £999
All 7 Series get the service pack included in price of car, and its still the old 5yr/50k one at that.

[Fox-]

It's rubbish - it's completely pointless getting the pack now surely? £400 for 1 service and perhaps a brake fluid change.

I think if they were that unhappy with the 5 year/50k option they should have just removed it altogether.

Who would pay £400 up front for basically just the first oil service on a 5 Series, which is what, 300 quid max?

It also makes the whole thing even more complicated as there are now THREE levels of service pack all differing depending on vehicle registration date all with subtle differences in cover.

Until January 13 is it was 5 years/60k and appeared to cover 2nd brake fluid. Then from Jan 13 to Dec 16 it was 5 years/50k without 2nd brake fluid but with 4 and 5 year MOT protect. Now it's 3 years/36k with no MOT protect. I've already had fun trying to get 2nd brake fluid covered on an original service pack because the terms published on the website relate to the second iteration of the pack. It's a frustrating mess.


They've done it with Mini TLC as well which is a real shame as the convenience of the 5 year package was a major draw for us.

Nobody proof read the Mini website, mind:

Mini said:

With MINI TLC your MINI has the luxury of going all-inclusive, with all your servicing requirements fully covered for 3 years or 36,000 miles, whichever milestone is reached first, for just £299. With MINI TLC XL, you can ensure your MINI's comprehensive servicing requirements are covered for a further 3 years or 30,000 miles, for just £275. That's up to 8 years or 80,000 miles in total.

In what way is 3 years + 3 years = 8 years....

Edited by Fox- on Saturday 7th January 19:17

[smashy]

Just be aware to get that last service in ,you can take it in up to 10 weeks before its due,,,based on your average weekly mileage so if you say are due in 53000 miles hence missing the 50k cut off ,if you average 300 a week you could take it in at the 50k mark.

[aeropilot]

smashy said:

Just be aware to get that last service in ,you can take it in up to 10 weeks before its due

Really, I was closer than that with my 135i, and BMW wouldn't let me book it in. All through my 5 year pack, I had to wait to be within 1200 miles of the service due before I could book it in. I was 2000 miles to service when the service pack expired.

[smashy]

aeropilot said:

smashy said:

Just be aware to get that last service in ,you can take it in up to 10 weeks before its due

Really, I was closer than that with my 135i, and BMW wouldn't let me book it in. All through my 5 year pack, I had to wait to be within 1200 miles of the service due before I could book it in. I was 2000 miles to service when the service pack expired.

I found this out from the service manager at BMW N Oxford a few weeks ago when I said its an "honest con" because the condition based services seem to be around 17/18k so I would only get 2 services in and be just over, after our "chat" he seemed to reluctantly give me this nugget of info. So my next one is due at 54k I do
500 week I will take it in 8 weeks before.If I was only averaging say 200 a week it wouldnt work out you couldnt get that 3rd service in. We shall see when the time comes.

Edited by smashy on Sunday 8th January 17:33

Edited by smashy on Sunday 8th January 17:38

[apotts]

aeropilot said:

it's now been reduced to just a 3 year/36k mile pack instead.

I do lots of motorway miles, so my CBS comes up once every 18,600 miles (and I do 25k a year). So in the "pack" I'd get just one service. One service doesn't make a "pack" to me, it's just pre-paying over the odds for the first service.

[goodfella7777]

aeropilot said:

smashy said:

Just be aware to get that last service in ,you can take it in up to 10 weeks before its due

Really, I was closer than that with my 135i, and BMW wouldn't let me book it in. All through my 5 year pack, I had to wait to be within 1200 miles of the service due before I could book it in. I was 2000 miles to service when the service pack expired.

I have been told by the dealership in manchester that you can bring the car in for service when it starts showing 3k, and managed to get the 3rd service in at just under 50k.

Must say the new service pack just doesnt make sense. I think its designed more for those who do very low annual mileage and would get the car serviced not because of mileage but time

[aeropilot]

goodfella7777 said:

I think its designed more for those who do very low annual mileage and would get the car serviced not because of mileage but time

No advantage there either with the condition based servicing on BM's now, doing low miles would still only get you the 1 service in 3 years.
I think you're more likely to get your monies worth out of the new 3 year deal, if doing 15k+/annum than say, sub 10k.

That's why I lost out on getting my last 'big' service done within the pack on my 135i, as my annual mileage had dropped quite a bit over the last 2 years compared with the first 3.