Signed for parcel - how to find out where it came from?
Signed for parcel - how to find out where it came from?
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MitchT

Original Poster:

17,156 posts

239 months

Friday 27th January 2017
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We were carded by the Royal Mail a few days ago to say a parcel needed collecting from our local PO. Signature required, hence it hadn't been put through the letter box. After collecting it and opening it, it turned out to be a cheap looking plastic cover for an S5830 Galaxy Ace. My OH has not ordered this item - she owns an iPhone - but it was addressed to her. There are no sender details but there are stickers with barcodes and numbers relating to the fact that it was sent "signed for". How would we find out who sent it?

Ransoman

884 posts

120 months

Friday 27th January 2017
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Check your credit cards and bank cards immediately. My Credit card details got stolen and I started to receive parcels addressed to my house but not in my name.

On the plus side my credit card company was fantastic about it and I didn't loose out, I also got a free £180 pan set that the scammer ordered and the company he ordered it from let me keep and refunded the cost of.

Edited to add: Even if it is in your/her name, it could be a low value "Test" purchase to stop the transaction flagging up as fraud.

MitchT

Original Poster:

17,156 posts

239 months

Friday 27th January 2017
quotequote all
Good point. I'll check what I can now and tell the OH to look at hers when she's home this evening.

opieoilman

4,408 posts

266 months

Friday 27th January 2017
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Hi

Are you expecting any parcels? We've had someone send us a cheap phone case here (so it gave them tracking details), but told us that they had returned oil to us and tried to start a claim against us on eBay. Just wondering if someone has sent you that rather than something you've ordered so you can claim against them, but they have tracking details to prove something was delivered.

I did also see something about Chinese companies sending stuff out randomly in order to boost their seller stats, but I don't really get how that was supposed to work without the buyer knowing where it came from.

FredAstaire

2,428 posts

242 months

Friday 27th January 2017
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could it be "brushing" - fake sales to send chinese vendors to the top of search lists.

There was an article in the paper last weekend - random stuff arrives on your doorstep that you didn't order. Some chap has been paid by the seller to "buy" something with the money he has been given and thus increase the sellers ratings. But they need addresses to send stuff to to make the orders look legit. Or something like that.


anonymous-user

84 months

Saturday 28th January 2017
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Sorry if this has been mentioned . You can narrow it down by going on Royal mails site to track it:


https://www.royalmail.com/track-your-item

And then going into to look at the signature then into "WHRE HAS MY ITEM BEEN" That will narrow it to where it was posted from.

FredAstaire said:
could it be "brushing" - fake sales to send chinese vendors to the top of search lists.

There was an article in the paper last weekend - random stuff arrives on your doorstep that you didn't order. Some chap has been paid by the seller to "buy" something with the money he has been given and thus increase the sellers ratings. But they need addresses to send stuff to to make the orders look legit. Or something like that.
I cant sort of see how that might work

MitchT

Original Poster:

17,156 posts

239 months

Saturday 28th January 2017
quotequote all
techiedave said:
Sorry if this has been mentioned . You can narrow it down by going on Royal mails site to track it:


https://www.royalmail.com/track-your-item

And then going into to look at the signature then into "WHRE HAS MY ITEM BEEN" That will narrow it to where it was posted from.
I tried this but the paper trail started at the RM delivery office in my nearest city. There was nothing to tell where it came from in the first place.

Anyway, we think we solved it. The OH ordered something from an ebay seller recently. It was taking a while to arrive so she chased it. It arrived a few days later and then, after a couple of weeks more, this other parcel arrived. Identical size envelope and identical style address label but just contents that had no relation to what she'd ordered, so we can only assume that they send a replacement for the item she'd complained was taking too long to arrive but they inadvertently put the wrong thing in the envelope.