Top service - from both a SEAT main dealer & RAC warranty..
Top service - from both a SEAT main dealer & RAC warranty..
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Discussion

Tim-D

Original Poster:

539 posts

252 months

Thursday 9th February 2017
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Ok ok - I admit it - I've avoided main dealers like the plague for years after hideously costly experience with Vauxhall and utter costly incompetence from Alfa - but bought myself a Seat Altea recently (in my PH defence I needed a moderate load mover and it is the 168hp TDI variant)....annoyingly after 6 weeks of ownership the boot latch system throws a wobbler and wont open...

Aha - RAC platinum warranty in hand with minimal expectations - give RAC a bell - great service - repair agreed no problems - they baulked a bit at main dealer but as the Seat main dealer is my closest garage saw the point & relented - so today with trepidation I take the car in - knowing I'd be liable for the cost of fault diagnosis....

This eve I go to pick up the car - all fixed, cheaty VW diesel fix done, car has been washed & valeted - bag of freebies as dictated by Seat as part of recall (the only compensation UK owners are liable to get I think!) - and Zero bill.......

So as much as it pains me to admit - great service from both RAC warranty - and local main dealer - Holders of Congresbury.....

Feels odd to be able to say something good!!!


scorcher

4,129 posts

264 months

Saturday 11th February 2017
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We always had good service from Holders when we bought our 1st brand new car from them back in 2001. (Seat Ibiza 1.8T) Are the twin sisters still there?