More Garmin edge 1000 issues after update
More Garmin edge 1000 issues after update
Author
Discussion

E65Ross

Original Poster:

36,729 posts

241 months

Sunday 5th March 2017
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I do find that the 1000 has its issues, nothing major but quite frustrating for their supposed top model. After the update today the time and date was incorrect and took a few restarts for it to set itself again. It's also stopped automatically uploading using wifi AGAIN.

Anyone having any issues after upgrading to software Version 12?

m444ttb

3,183 posts

258 months

Sunday 5th March 2017
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Naturally next time I use it the thing won't work properly, but I used it twice today and it was fine. It has always had the time go wrong (seemingly at random) but I usually let it find GPS before switching that off.

z4RRSchris

12,515 posts

208 months

Sunday 5th March 2017
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thought i was in2019 today so had to manually alter my .fit file as strava didn't like it

and it's fking st with stages and an out front mount. i've given up on the mount now

E65Ross

Original Poster:

36,729 posts

241 months

Sunday 5th March 2017
quotequote all
Mine seems fine now. I don't see a problem with the out front mount though?

z4RRSchris

12,515 posts

208 months

Monday 6th March 2017
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E65Ross said:
Mine seems fine now. I don't see a problem with the out front mount though?
you got a stages PM? the 1000 they moved the sensor so with an out front mount it drops out all the time.

E65Ross

Original Poster:

36,729 posts

241 months

Monday 6th March 2017
quotequote all
z4RRSchris said:
E65Ross said:
Mine seems fine now. I don't see a problem with the out front mount though?
you got a stages PM? the 1000 they moved the sensor so with an out front mount it drops out all the time.
No, I'm using a power2max unit, never had any issues....but that's a real flaw if that is indeed your issue!!

z4RRSchris

12,515 posts

208 months

Monday 6th March 2017
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i know. total joke.

i put them on my stem now and have no issues

murray

414 posts

312 months

Monday 6th March 2017
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I lost all of my activity profile settings after the update.

E65Ross

Original Poster:

36,729 posts

241 months

Monday 6th March 2017
quotequote all
murray said:
I lost all of my activity profile settings after the update.
Luckily mine stayed....but I lost all of my activities from 2017....not that it was an issue as they all get uploaded to both garmin connect and training peaks anyway.

JEA1K

2,747 posts

252 months

Wednesday 8th March 2017
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My 820 intermittently decides stop uploading via wifi, then won't connect by BT every so often. Its proving more reliable than my 510 but christ, these things are really poor for the money.

E65Ross

Original Poster:

36,729 posts

241 months

Thursday 6th April 2017
quotequote all
Yet another update, and when I try to update it keeps saying "unable to validate update" and when I went to turn it off, the power sign kept showing....so had to hold the power button in....and guess what....the white rubber pad over the button completely sunk in so I had no way of turning it on/off....

I've had to remove the rubber pad which exposes the button, and I can turn it on/off using a pencil or something similar. Not very happy and obviously now concerned about riding in the wet with it. I'm not sure as to whether to stick with it, or fork out for a new unit. What do you think? It's a very expensive mistake!!


E65Ross

Original Poster:

36,729 posts

241 months

Thursday 6th April 2017
quotequote all
edit - just realised my silicone cover should keep it dry. Just means turning the unit on/off will be a bit of a pain in the arse.

I'd rather not get another 1000 if I can wait another year or so and see if they bring an updated model out or something.

addey

1,318 posts

196 months

Thursday 6th April 2017
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Get a wahoo elemnt/bolt

TwistingMyMelon

6,506 posts

234 months

Thursday 6th April 2017
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Do you have to run the updates

If im happy with how a device is working I leave it on that os . My Iphone is on an ancient OS version, its propper old graphics , but is rock solid bar the odd niggle which I am aware of

E65Ross

Original Poster:

36,729 posts

241 months

Thursday 6th April 2017
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Spoke to Garmin and they'll take my unit in and give me a new one for £71. Not too bad I suppose. Bit of a hassle but hey ho.

vxsmithers

729 posts

229 months

Thursday 6th April 2017
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I have a 520 so not so much to go wrong, the only issue I have is that my phone constantly drops in and out from the garmin making the feature absolutely useless.

Not sure if that's a phone issue or not but you'd think Bluetooth could maintain a decent signal from my back pocket to my bars!


E65Ross

Original Poster:

36,729 posts

241 months

Thursday 6th April 2017
quotequote all
vxsmithers said:
I have a 520 so not so much to go wrong, the only issue I have is that my phone constantly drops in and out from the garmin making the feature absolutely useless.

Not sure if that's a phone issue or not but you'd think Bluetooth could maintain a decent signal from my back pocket to my bars!
Well it's only the power button....so could go wrong on any device really....just bad luck I guess. At least I'll get a nice new unit with a brand new battery etc in there too smile

all being well, I shouldn't actually be without one....Garmin are based around 10 miles from where I live and have said I can drop it in there smile Going to do that on Tuesday when I get the chance

Soft Top

1,493 posts

247 months

Thursday 6th April 2017
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E65Ross said:
Yet another update, and when I try to update it keeps saying "unable to validate update" and when I went to turn it off, the power sign kept showing....so had to hold the power button in....and guess what....the white rubber pad over the button completely sunk in so I had no way of turning it on/off....

I've had to remove the rubber pad which exposes the button, and I can turn it on/off using a pencil or something similar. Not very happy and obviously now concerned about riding in the wet with it. I'm not sure as to whether to stick with it, or fork out for a new unit. What do you think? It's a very expensive mistake!!

Exactly the same issue: unable to validate update and power sign showing when turned off, (this drained the battery within a day).

Plugged into computer and eventually found a screen that told me to delete a log file from the device. I am sorry but I can't remember which one or where but went into My Computer, Opening the Garmin, Open Garmin Folder and then I forget. Deleted, tried to update and hey presto. All good again.

Luckily I didn't lever the power button off wink Good luck.

E65Ross

Original Poster:

36,729 posts

241 months

Friday 7th April 2017
quotequote all
I only peeled the rubber away because it caved in and I had no way of using the device...It would have broken soon enough anyway judging by the fact I really didn't press the button that hard!

RE the failed update, it's happened to me in the past...and I've generally found that plugging it into the computer and loading garmin express seems to sort it out.

Be nice to get a nice new shiny one though. Although it's going to be a faff sorting out all my data fields, setting it up as I want, pairing it with my power meter, HRM, updating the firmware and maps on there, connecting it to my garmin account etc etc. Will take a couple of hours I suspect! If I remember....map updates alone can take ages. It's annoying you can't download the maps and manually put them onto the unit at a later date.

Edited by E65Ross on Friday 7th April 09:02

loudlashadjuster

6,403 posts

213 months

Friday 7th April 2017
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Some Sugru should sort that button out for as long as you might need it to. If the £71 is only to fix that (rather than "fix" the software issues) then it would seem to be an option.