Advice on employer not paying tips
Discussion
Looking for some advice on how some rather dodgy work places practices regarding the treatment of tips.
The story so far.
Step daughter worked at a local restaurant for four months, the policy as I understood it when she joined was that all tips received would be pooled and paid to all staff (both in the restaurant and in the take away area). Seems very fair.
What has actually happened is that all the tips are pooled by the management and then paid in December. Given there are only four permanent employees and around 40 odd part timers and the place has a high turnover of staff you can probably tell that this policy favours the management!
Whilst I dont think the practice is illegal (correct me if I am wrong) there is something decidedly fishy about the whole practice, which is funny considering that it's a fish and chip restaurant.
Are the employers doing anything illegal here or are they just taking the proverbial ? I am off to see the owner with my step daughter to collect her final wages so I wouldn't mind making him feel as uncomfortable as possible given that he is unlikely to pay her anything for the tips received over the four months. It does boil me pee that a business that appears to be doing very well resorts to this kind of thing rather than being open and honest.
The story so far.
Step daughter worked at a local restaurant for four months, the policy as I understood it when she joined was that all tips received would be pooled and paid to all staff (both in the restaurant and in the take away area). Seems very fair.
What has actually happened is that all the tips are pooled by the management and then paid in December. Given there are only four permanent employees and around 40 odd part timers and the place has a high turnover of staff you can probably tell that this policy favours the management!
Whilst I dont think the practice is illegal (correct me if I am wrong) there is something decidedly fishy about the whole practice, which is funny considering that it's a fish and chip restaurant.
Are the employers doing anything illegal here or are they just taking the proverbial ? I am off to see the owner with my step daughter to collect her final wages so I wouldn't mind making him feel as uncomfortable as possible given that he is unlikely to pay her anything for the tips received over the four months. It does boil me pee that a business that appears to be doing very well resorts to this kind of thing rather than being open and honest.
Very murky water being treaded if the boss is taking money from tips.
https://www.gov.uk/tips-at-work/overview
We always had someone in charge and everything got recorded.
https://www.gov.uk/tips-at-work/overview
We always had someone in charge and everything got recorded.
t like this one.sc0tt said:
sugerbear said:
If only life were that simple. CCTV everywhere, busy restaurant with eagle eyed owner sorting out change etc. etc.
Plus she no longer works there :-)
Tell her to move on with her life then and there are far worse employers out there.Plus she no longer works there :-)
She won't need a reference from them and already has another job.
The restaurant I worked in as a teenager changed the way tipping worked as I was one of a handful of motivated weekend staff who could walk in and take 5x the wages on tips and be done with it, and the demotivated full timers complained due to this so we had a shared tips system in the end. This meant I went from about £100 tips per day to £4.
I left.
I left.
Edited by anonymous-user on Friday 31st March 23:04
If the owner is administering tips through some kind of system and they are not going directly from the customer to the recipient then HMRC will be very interested in their practices.
Aside from that its a really sh*t thing to do to your staff. Probably a major factor in their staff turnover!
Aside from that its a really sh*t thing to do to your staff. Probably a major factor in their staff turnover!
sugerbear said:
What has actually happened is that all the tips are pooled by the management and then paid in December. Given there are only four permanent employees and around 40 odd part timers and the place has a high turnover of staff you can probably tell that this policy favours the management!
Let me guess..the staffing of part-timers decreases dramatically around tip handing out time as well?We have an answer from the employer.. He doesn't work out the tips every 12 months, he actually does it every 6 months !! (nice for his balance sheet) then distributes them amongst the staff.
He has said that my step daughter who has now left his employment will have to wait until the end of June when he works them out.
He has said that my step daughter who has now left his employment will have to wait until the end of June when he works them out.
This is one of these situations where social media can be a good thing. Most eateries have Facebook /Twitter accounts and are sensitive to Trivago type reviews.
At worst,following a short campaign, the number of customers leaving tips would drop enough to have an effect on staff morale and business turnover. As long as nothing was said that was untruthful, there would be no comeback on your daughter and a fair amount of leverage over the owner.
At worst,following a short campaign, the number of customers leaving tips would drop enough to have an effect on staff morale and business turnover. As long as nothing was said that was untruthful, there would be no comeback on your daughter and a fair amount of leverage over the owner.
brrapp said:
This is one of these situations where social media can be a good thing. Most eateries have Facebook /Twitter accounts and are sensitive to Trivago type reviews.
At worst,following a short campaign, the number of customers leaving tips would drop enough to have an effect on staff morale and business turnover. As long as nothing was said that was untruthful, there would be no comeback on your daughter and a fair amount of leverage over the owner.
If you do this wait until the money is in the bank. And make sure there's no link to your daughter.At worst,following a short campaign, the number of customers leaving tips would drop enough to have an effect on staff morale and business turnover. As long as nothing was said that was untruthful, there would be no comeback on your daughter and a fair amount of leverage over the owner.
I used to own a restaurant and my favourite pre-interview pass time was google and facebook to see what applicants had done and where.
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