New Brakes and Pads - Timeless check
Discussion
Hello,
Picked up a V8V 2008 from Grange in December.
As part of buying the next service was nicely discounted so I have taken it back down this weekend.
A little bit annoyed when they are recommending new pads all round and front discs around along with a new handbrake too.
Cost is as follows
New front pads; £732
New rear pads; £373
New front discs; £334
New parking brake; £199
Now I would have 'thought' wrongly it seems, things like this would have been picked up on the Timeless check?
Bearing in mind the car has done appx 500 miles since purchase of which 350 are to and from the garage (motorway).
Also those front pad prices seem quite high?
Thanks!
Picked up a V8V 2008 from Grange in December.
As part of buying the next service was nicely discounted so I have taken it back down this weekend.
A little bit annoyed when they are recommending new pads all round and front discs around along with a new handbrake too.
Cost is as follows
New front pads; £732
New rear pads; £373
New front discs; £334
New parking brake; £199
Now I would have 'thought' wrongly it seems, things like this would have been picked up on the Timeless check?
Bearing in mind the car has done appx 500 miles since purchase of which 350 are to and from the garage (motorway).
Also those front pad prices seem quite high?
Thanks!
I'd do the brakes myself.
For comparison - I was told by the Indy I use for servicing on my V8V that I needed brake pads at the service in March. I declined, but they quoted :
Front : £308 + vat
Rear : £297+ vat
I know the official AM pads are not cheap, so in fact that didn't seem like a dreadful quote to me - but I will still be doing it myself when I decide it needs them.
I certainly wouldn't be paying what you've been quoted - and I think you have every right to question why the car was sold like that.
ETA : Just to confirm, I was given the same advice at my service in 2016 (I do limited miles in the car, so although I acknowledge they'll need replacing soon I have at least another year before they'll need doing) and that time the quote was by email :
2) Replace front brake pads & wear sensors £305.97
3) Replace rear brake pads & wear sensors £295.42
For comparison - I was told by the Indy I use for servicing on my V8V that I needed brake pads at the service in March. I declined, but they quoted :
Front : £308 + vat
Rear : £297+ vat
I know the official AM pads are not cheap, so in fact that didn't seem like a dreadful quote to me - but I will still be doing it myself when I decide it needs them.
I certainly wouldn't be paying what you've been quoted - and I think you have every right to question why the car was sold like that.
ETA : Just to confirm, I was given the same advice at my service in 2016 (I do limited miles in the car, so although I acknowledge they'll need replacing soon I have at least another year before they'll need doing) and that time the quote was by email :
2) Replace front brake pads & wear sensors £305.97
3) Replace rear brake pads & wear sensors £295.42
Edited by davek_964 on Monday 3rd April 13:22
This thread :
http://www.pistonheads.com/gassing/topic.asp?h=0&a...
recommends here :
BMG Autoparts
rick@bmgautoparts.co.uk
Tel: 01372 378951
http://www.pistonheads.com/gassing/topic.asp?h=0&a...
recommends here :
BMG Autoparts
rick@bmgautoparts.co.uk
Tel: 01372 378951
I actually checked my pads at the weekend - to be fair, I'd say my Indy estimate of how well they were worn was pretty accurate.
What we disagree on seems to be how much that is affecting my braking - they were of the opinion that once they're over 50% worn, my braking will get exponentially worse. My opinion is that my Vantage is still the best braking car I've owned (and that's comparing with other premium cars).
What we disagree on seems to be how much that is affecting my braking - they were of the opinion that once they're over 50% worn, my braking will get exponentially worse. My opinion is that my Vantage is still the best braking car I've owned (and that's comparing with other premium cars).
Id be a bit miffed too if within 500 miles of buying a used car from a dealer it needed all those consumables. What was the point of the "timeless" inspection if it didnt pick that up ? Would they have sold you it too if the tyres were on the wear markers, and then bill you for a new set in a couple of months ?
I purchased a 2012 Roadster last October from Newcastle Aston Martin under the same scheme, and it was immaculate, appeared to have new discs, pads and tyres, so hopefully nothing required for a couple of years from a consumable perspective.
To me, this is what you expect paying the dealer (versus indy) premium and getting the "timeless" inspection and warranty.
Id certainly query it with Grange. If they want you to continue to be a customer and go there in future for anything, they should offer some goodwill at least....
I purchased a 2012 Roadster last October from Newcastle Aston Martin under the same scheme, and it was immaculate, appeared to have new discs, pads and tyres, so hopefully nothing required for a couple of years from a consumable perspective.
To me, this is what you expect paying the dealer (versus indy) premium and getting the "timeless" inspection and warranty.
Id certainly query it with Grange. If they want you to continue to be a customer and go there in future for anything, they should offer some goodwill at least....
davek_964 said:
I actually checked my pads at the weekend - to be fair, I'd say my Indy estimate of how well they were worn was pretty accurate.
What we disagree on seems to be how much that is affecting my braking - they were of the opinion that once they're over 50% worn, my braking will get exponentially worse. My opinion is that my Vantage is still the best braking car I've owned (and that's comparing with other premium cars).
I'd like to know how they justify that once over 50% they get exponentially worse !?! I'm no expert, but I just don't buy that comment........What we disagree on seems to be how much that is affecting my braking - they were of the opinion that once they're over 50% worn, my braking will get exponentially worse. My opinion is that my Vantage is still the best braking car I've owned (and that's comparing with other premium cars).
leerandle said:
davek_964 said:
I actually checked my pads at the weekend - to be fair, I'd say my Indy estimate of how well they were worn was pretty accurate.
What we disagree on seems to be how much that is affecting my braking - they were of the opinion that once they're over 50% worn, my braking will get exponentially worse. My opinion is that my Vantage is still the best braking car I've owned (and that's comparing with other premium cars).
I'd like to know how they justify that once over 50% they get exponentially worse !?! I'm no expert, but I just don't buy that comment........What we disagree on seems to be how much that is affecting my braking - they were of the opinion that once they're over 50% worn, my braking will get exponentially worse. My opinion is that my Vantage is still the best braking car I've owned (and that's comparing with other premium cars).
Me : Yes, I know the pads are fairly worn but given the mileage I do I think they'll last at least another year.
Them : Yes, you haven't done many miles since the last service. The thing about Aston brakes though is.......
I thanked them, and ignored them.
I'd be a bit bullish about this as the whole point of paying top dollar for a 'second hand branded scheme' approach is not this!
BMW slapped new disks on an used car I bought from them as it did not pass their Approved Used Car tolerance parameter for the disks/pads; I was impressed with that as I had already actually done the deal but they slapped this £600 of new kit on it afterwards... Sounds like your brakes may have been needing similar replacement but they skipped it? The 500 miles you describe should hardly even affect the wear and be virtually undetectable...
You need to find out the 'Timeless' tolerance and where it was and what it is now. They will be generous with one measurement and stingy with the other no doubt!
BMW slapped new disks on an used car I bought from them as it did not pass their Approved Used Car tolerance parameter for the disks/pads; I was impressed with that as I had already actually done the deal but they slapped this £600 of new kit on it afterwards... Sounds like your brakes may have been needing similar replacement but they skipped it? The 500 miles you describe should hardly even affect the wear and be virtually undetectable...
You need to find out the 'Timeless' tolerance and where it was and what it is now. They will be generous with one measurement and stingy with the other no doubt!
I agree with Ken and others, I'd be making it very very clear to the supplying dealer how pissed off I was and ask them what they're going to do about it.
I know that certain things MUST be addressed under the timeless scheme, and I'd have thought that telling you that your brakes need replacing 500 miles after buying it wouldn't get through.
If they get funny with you then just approach AM Customer Services directly and ask them if this falls within the accepted tolerance for the Timeless scheme. They might say that it does in which case you're on your own, however I doubt it. That's certainly not good business in my book.
I'd be pushing the dealer to sort before committing to spending a penny anywhere else......you never know your luck.
I know that certain things MUST be addressed under the timeless scheme, and I'd have thought that telling you that your brakes need replacing 500 miles after buying it wouldn't get through.
If they get funny with you then just approach AM Customer Services directly and ask them if this falls within the accepted tolerance for the Timeless scheme. They might say that it does in which case you're on your own, however I doubt it. That's certainly not good business in my book.
I'd be pushing the dealer to sort before committing to spending a penny anywhere else......you never know your luck.
Edited by Big Ry on Monday 3rd April 16:49
I have asked for a contribution, I see no sense in barging down the door shouting the odds until I see their response, if it not satisfactory then I will go to the dealer principal and or AM CS.
I totally agree it is unacceptable and is not what you pay over the odds main dealer for, this is the exact reason why you do pay it!
ETA; it is a recommended change, not urgent.
Video states that they have 0.2 and 0.3mm left, so somewhere around 10-5% - which given the mileage post buying the car, they could have had no more than 15% max.
I totally agree it is unacceptable and is not what you pay over the odds main dealer for, this is the exact reason why you do pay it!
ETA; it is a recommended change, not urgent.
Video states that they have 0.2 and 0.3mm left, so somewhere around 10-5% - which given the mileage post buying the car, they could have had no more than 15% max.
Edited by Trexthedinosaur on Monday 3rd April 17:08
Just rewatched the video.
So to be clear, that was discs.
0.2mm on the front away from the minimum, discs.
4mm on front pads, min is 3mm.
0.5mm on the rear away from the minimum, discs.
4mm on the rear pads, min is 3mm.
Handbrake has 1mm left or so.
Not a great advertisement for their pre-owned scheme.
Christmas Day it had 34824 miles, I dropped it off over the weekend with under 35100.
Grange is about 225 from my house, so it has probably travelled no more than 700 miles, 450 on the Motorway.
I didn't realise it was that far, so I was 100miles short in each direction!
So to be clear, that was discs.
0.2mm on the front away from the minimum, discs.
4mm on front pads, min is 3mm.
0.5mm on the rear away from the minimum, discs.
4mm on the rear pads, min is 3mm.
Handbrake has 1mm left or so.
Not a great advertisement for their pre-owned scheme.
Christmas Day it had 34824 miles, I dropped it off over the weekend with under 35100.
Grange is about 225 from my house, so it has probably travelled no more than 700 miles, 450 on the Motorway.
I didn't realise it was that far, so I was 100miles short in each direction!
Trexthedinosaur said:
Annual mileage will be about 3000 max.
I am more annoyed about the fact it passed all their inspections!
Let us see what they come back with, discs will need replacing soon though ...
Absolutely - I agree it shouldn't have. Sounds like your mileage will be similar to mine, although I think mine might be even less this year.I am more annoyed about the fact it passed all their inspections!
Let us see what they come back with, discs will need replacing soon though ...
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