AM Extended Warranty - Diagnostics charge?

[Shrimpvende]

For those of you who have successfully claimed -

My car has the premium extended warranty transferred from previous owner. Upon booking it in for a fault I've discovered my local dealer told me that the diagnostics charge is not covered by the warranty - even if a warranted fault is found. Is this definitely the case? He told me this as the fault I described isn't common and so 'could take time to diagnose' - at £200 odd p/hr labour!

When I've had the BMW extended warranty in the past I have only had to pay for diagnostics if the fault they find is not warranted, otherwise the full cost is covered. Any advice appreciated!

[tonyhall38]

Sounds dodgy.....when I have had warranty work done has never cost me a penny....
But it may depend on the level of cover...i.e. Gold or silver....each offering different levels of cover

[Wayne95]

Same for me, told if the fault ended up not being warranty I would have to pay ( fixed priced agreed ), but it turned out to be covered so no charge at all

[Shrimpvende]

Thanks Gents,

I have the top level of cover so I don't think the information I've been given by the dealer is entirely correct. I'll contact another dealer tomorrow and see if they have a different view.

[bogie]

Never heard of a dealer at £200 an hour...wow....£150 down south, but £200 seems steep.

What is the issue ?