Customer Surveys
Author
Discussion

surveyor

Original Poster:

18,705 posts

214 months

Wednesday 3rd May 2017
quotequote all
These have gone from being a chance to give a review to a complete pest.

I'm finding that some firms now not only send the bloody email out, but also chase you if you do not fill a survey in. It's become annoying.

Anyone else?

smn159

16,075 posts

247 months

Wednesday 3rd May 2017
quotequote all
Agreed, they are a complete pain in the arse.

What do you think of our website?
How did we answer your phone call?
How was the service at the checkout today?

I asked the HR department a quick question today and I had a survey to fill in before they'd got back to me with the answer. Needless to say they scored zero on all measures

grumpy