How do you like to contact sellers?
How do you like to contact sellers?

Poll: How do you like to contact sellers?

Total Members Polled: 21

Email: 67%
SMS: 0%
Phone: 33%
Author
Discussion

LayZ

Original Poster:

1,741 posts

258 months

Monday 15th May 2017
quotequote all
Personally I like to use email as you can ask a lot of detailed questions, the trouble I find is traders rarely answer and just want you to phone them. But if a private seller gives you a detailed reply that's always a good sign.

I know the PhoneSafe thing on PH has been contraversial due to the opaque costs, many page thread grumbling about it in website feedback. How do the users of 'Car Buying' do it?

JimmyConwayNW

3,261 posts

141 months

Monday 15th May 2017
quotequote all
Selling cars I like people to get in touch via email or phonecall.

I don't entertain texts as nothing good has ever come of that in this line of work.

A lot of traders think email is just time waster stuff and don't respond but I consider them to be a fairly professional way to make contact, particularly out of hours and many evenings have 2/3 emails back and forth, with deposits confirmed in the morning.

In fact over the past couple of weeks I wonder why I come to work during the day as seem to be selling more cars and doing more finance applications outside normal hours.

Keldemebeh

90 posts

99 months

Monday 15th May 2017
quotequote all
Email or phone usually. In my experience everyone who has texted me has offered a ridiculously low sum "to take it off my hands", so I never bother responding. You can't really judge how council they are via texts either.

Tucker1

104 posts

194 months

Monday 15th May 2017
quotequote all
Email for me when I'm either buying or selling.

I prefer not to have to deal with the return phone calls of people wanting a detailed conversation where a big financial decision is involved. Its unfair when they are sat at a desk with notepaper, computer, calculator etc and a clear head, yet I'm either driving, in an important work meeting, in a supermarket or sleeping as I've been working a 12hr nightshift. It bugs me a bit that so many dealers don't like email and either don't reply to them or demand a phone number to hound you on should you fill in a sales enquiry form. Not everyone is sat in an office by a phone all day, fully prepared, with time to talk about a big financial commitment.

In an email I can ask a list of questions, be sent detailed pics etc and ponder a decision. I've bought a number of cars remotely this way as they seller has given all the required information for me to be happy to take a train and come home with the car on my next free day. Likewise with a buyer, the more thought they have put into an email with lots of sensible questions asked, the more serious they must be and I'm then happy to supply them with all the info they request at a time that's more convenient to me meaning I can give a fuller response. If I have a vehicle for sale I keep checking my email and always get back to people within 8hrs or so.