Sony RX100 M4 issue

[Otispunkmeyer]

Has anyone with an RX100 experienced this before?

My RX100 has been randomly losing power. Either when I come to it I can't get it to turn on, or it simply dies in my hands with the lens out. Its not shutting down, its more like someone pulling the plug.

I couldn't figure it out at first but then noticed it would happen frequently when attached to my Gorilla pod. Then I figured out it happens when there is a lever type moment applied to the tripod mount, mostly in a particular plane. If there is a moment fore or aft (i.e. in-line with the lens) then I can repeatedly get the thing to die. Sometimes I can get it to power back on by wiggling at the mount. Normally though it requires the battery be removed and reinserted.

So I guess something inside is shorting out when a bit of lateral torque is applied to the tripod mount. Could be a dodgy solder joint or something. I always have something attached via the mount, if not my gorilla pod, then my sling strap so its pretty annoying fault to have!

Where can I get this checked out and fixed? Its out of warranty so I am not expecting a free-fix, but are there any reputable places to send it? I may just have to live with it mind, if its a duff joint on a PCB it may never be found.

Edited by Otispunkmeyer on Wednesday 31st May 10:07

[sgrimshaw]

Does it do this when running from USB power?

[Otispunkmeyer]

sgrimshaw said:

Does it do this when running from USB power?

Ill have to check that, not something I normally do!

Assuming it does not do it whilst powered via the USB port, does that suggest a battery/battery circuit issue?

[sgrimshaw]

Otispunkmeyer said:

Assuming it does not do it whilst powered via the USB port, does that suggest a battery/battery circuit issue?

That's what I was thinking.

Do you have a second battery to check if it's a single battery issue?

[sgrimshaw]

If all else fails, I know someone who used this company to fix a Sony DSLR.
He was very pleased with the service and price.

http://regionalrepaircentre.co.uk/digital-camera-r...

[Otispunkmeyer]

I don't have a spare batt unfortunately, I'll give the power-supply a try (might need to have the batt in there though for it to work). Thanks for the link.