Trader, Used Car, Deposit being kept.
Discussion
Just today went to look at a car. Worked out a deal and shook on it.
Deal involved me trading in. Paid £300 cash deposit. All detailed on invoice. *Invoice states deposits are non refundable
Agreed new (used) car would be collected tomorrow with the balance paid by debit card.
This is a smallish independent trader on an industrial unit with 20+ cars.
Driving away, I get a call from trader asking me to go back. Once back, they tell me trade in is a cat D and they can't pay what they have said. OK, fair enough, I say, I'll just have deposit back.
They refuse, offer me reduced price for my trade in, or leave it with them to sell first then do a deal! I say no, but they point blank refused to give me my money back. Quite surreal, I can't believe this has happened after reading things like this many times on here.
Anyway - Options? Advice please. Call a soliciter?
Deal involved me trading in. Paid £300 cash deposit. All detailed on invoice. *Invoice states deposits are non refundable
Agreed new (used) car would be collected tomorrow with the balance paid by debit card.
This is a smallish independent trader on an industrial unit with 20+ cars.
Driving away, I get a call from trader asking me to go back. Once back, they tell me trade in is a cat D and they can't pay what they have said. OK, fair enough, I say, I'll just have deposit back.
They refuse, offer me reduced price for my trade in, or leave it with them to sell first then do a deal! I say no, but they point blank refused to give me my money back. Quite surreal, I can't believe this has happened after reading things like this many times on here.
Anyway - Options? Advice please. Call a soliciter?
eybic said:
I seem to remember that when I worked in a dealership, we used to try the "non refundable" line but whenever pressed, the money would be refunded. He's gone back on the deal, not you so imo, he should refund you.
this.He should have checked it before agreeing the trade in.
eybic said:
he should refund you.
jamoor said:
this.
He should have checked it before agreeing the trade in.
Yes, but I was there for 15 minutes saying (arguing) how mental it was that they were changing the deal and not giving me my money back. He just said they were offering reasonavble solutions (£1200 less!, or leave my car with them untill they sell it for a decent price!). And they weren't paying back my deposit.He should have checked it before agreeing the trade in.
JZZ30 said:
Just today went to look at a car. Worked out a deal and shook on it.
Deal involved me trading in. Paid £300 cash deposit. All detailed on invoice. *Invoice states deposits are non refundable
Agreed new (used) car would be collected tomorrow with the balance paid by debit card.
This is a smallish independent trader on an industrial unit with 20+ cars.
Driving away, I get a call from trader asking me to go back. Once back, they tell me trade in is a cat D and they can't pay what they have said. OK, fair enough, I say, I'll just have deposit back.
They refuse, offer me reduced price for my trade in, or leave it with them to sell first then do a deal! I say no, but they point blank refused to give me my money back. Quite surreal, I can't believe this has happened after reading things like this many times on here.
Anyway - Options? Advice please. Call a soliciter?
You've agreed to sell him your car and buy a car from him.Deal involved me trading in. Paid £300 cash deposit. All detailed on invoice. *Invoice states deposits are non refundable
Agreed new (used) car would be collected tomorrow with the balance paid by debit card.
This is a smallish independent trader on an industrial unit with 20+ cars.
Driving away, I get a call from trader asking me to go back. Once back, they tell me trade in is a cat D and they can't pay what they have said. OK, fair enough, I say, I'll just have deposit back.
They refuse, offer me reduced price for my trade in, or leave it with them to sell first then do a deal! I say no, but they point blank refused to give me my money back. Quite surreal, I can't believe this has happened after reading things like this many times on here.
Anyway - Options? Advice please. Call a soliciter?
You've paid a non-refundable deposit to back that up.
He's now discovered something you knew but didn't tell him about your car - and is reducing his offer for it as a result.
All agreed, and nothing unfair there?
You're now trying to back out of the deal. Fine. But you've paid a deposit, and that deposit is non-refundable. So you would expect to lose that, right...?
The deposit wasn't refundable if you turn out not to have told him something important. It was non-refundable. Full stop. Nothing's actually changed about the deal, bar he's discovered something very relevant which you knew but omitted to tell him.
TooMany2cvs said:
JZZ30 said:
Just today went to look at a car. Worked out a deal and shook on it.
Deal involved me trading in. Paid £300 cash deposit. All detailed on invoice. *Invoice states deposits are non refundable
Agreed new (used) car would be collected tomorrow with the balance paid by debit card.
This is a smallish independent trader on an industrial unit with 20+ cars.
Driving away, I get a call from trader asking me to go back. Once back, they tell me trade in is a cat D and they can't pay what they have said. OK, fair enough, I say, I'll just have deposit back.
They refuse, offer me reduced price for my trade in, or leave it with them to sell first then do a deal! I say no, but they point blank refused to give me my money back. Quite surreal, I can't believe this has happened after reading things like this many times on here.
Anyway - Options? Advice please. Call a soliciter?
You've agreed to sell him your car and buy a car from him.Deal involved me trading in. Paid £300 cash deposit. All detailed on invoice. *Invoice states deposits are non refundable
Agreed new (used) car would be collected tomorrow with the balance paid by debit card.
This is a smallish independent trader on an industrial unit with 20+ cars.
Driving away, I get a call from trader asking me to go back. Once back, they tell me trade in is a cat D and they can't pay what they have said. OK, fair enough, I say, I'll just have deposit back.
They refuse, offer me reduced price for my trade in, or leave it with them to sell first then do a deal! I say no, but they point blank refused to give me my money back. Quite surreal, I can't believe this has happened after reading things like this many times on here.
Anyway - Options? Advice please. Call a soliciter?
You've paid a non-refundable deposit to back that up.
He's now discovered something you didn't tell him about your car - and is reducing his offer for it as a result.
All agreed, and nothing unfair there?
You're now trying to back out of the deal. Fine. But you've paid a deposit, and that deposit is non-refundable. So you would expect to lose that, right...?
The deposit wasn't refundable if you turn out not to have told him something important. It was non-refundable. Full stop. Nothing's actually changed about the deal, bar he's discovered something you omitted to tell him.
Did you know your car was CatD?
Intentionally or not, it looks like you’ve attempted to put the wool over the traders eyes.
CAT D cars are generally worth about 25% less, maybe more as a trade in when considering the hassle it may take to sell. How much was the car that you were trading in? ….£1,200 less doesn’t sound bad, unless the car was only worth £2k in the first place.
It's him reneging on the deal. He does this for a living, If there is a detail so important to the deal he should ask.
But I get that is an alternative viewpoint, and apparently his.
I asked him to give me a price on my car - he asked does it drive OK? Does the gearbox shift up and down through all the gears? I answered yes.
But I get that is an alternative viewpoint, and apparently his.
I asked him to give me a price on my car - he asked does it drive OK? Does the gearbox shift up and down through all the gears? I answered yes.
TooMany2cvs said:
You've agreed to sell him your car and buy a car from him.
You've paid a non-refundable deposit to back that up.
He's now discovered something you knew but didn't tell him about your car - and is reducing his offer for it as a result.
All agreed, and nothing unfair there?
You're now trying to back out of the deal. Fine. But you've paid a deposit, and that deposit is non-refundable. So you would expect to lose that, right...?
The deposit wasn't refundable if you turn out not to have told him something important. It was non-refundable. Full stop. Nothing's actually changed about the deal, bar he's discovered something very relevant which you knew but omitted to tell him.
This is sadly utterly irrelevant. The trader is the one backing out of the contract, so the trader does not have the right to retain the deposit.You've paid a non-refundable deposit to back that up.
He's now discovered something you knew but didn't tell him about your car - and is reducing his offer for it as a result.
All agreed, and nothing unfair there?
You're now trying to back out of the deal. Fine. But you've paid a deposit, and that deposit is non-refundable. So you would expect to lose that, right...?
The deposit wasn't refundable if you turn out not to have told him something important. It was non-refundable. Full stop. Nothing's actually changed about the deal, bar he's discovered something very relevant which you knew but omitted to tell him.
Shame really, as the OP is the one morally at fault.
TooMany2cvs said:
You've agreed to sell him your car and buy a car from him.
You've paid a non-refundable deposit to back that up.
He's now discovered something you knew but didn't tell him about your car - and is reducing his offer for it as a result.
All agreed, and nothing unfair there?
You're now trying to back out of the deal. Fine. But you've paid a deposit, and that deposit is non-refundable. So you would expect to lose that, right...?
The deposit wasn't refundable if you turn out not to have told him something important. It was non-refundable. Full stop. Nothing's actually changed about the deal, bar he's discovered something very relevant which you knew but omitted to tell him.
I rather thought it was the dealer backing out on the agreed deal.You've paid a non-refundable deposit to back that up.
He's now discovered something you knew but didn't tell him about your car - and is reducing his offer for it as a result.
All agreed, and nothing unfair there?
You're now trying to back out of the deal. Fine. But you've paid a deposit, and that deposit is non-refundable. So you would expect to lose that, right...?
The deposit wasn't refundable if you turn out not to have told him something important. It was non-refundable. Full stop. Nothing's actually changed about the deal, bar he's discovered something very relevant which you knew but omitted to tell him.
There is no legal requirement for the OP to volunteer information about his car, just answer questions honestly. The dealer is supposed to be a professional.
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