iCloud unlocking service - does it work?
iCloud unlocking service - does it work?
Author
Discussion

anonymous-user

Original Poster:

85 months

Friday 9th June 2017
quotequote all
I have inherited an ipad pro

The device is icloud locked to the deceased's account and the password has never been found

Nor has the receipt for the device and a credit card statement showing the purchase from the apple store isn't enough for apple to act on - only the original receipt showing the serial number of the device. That's fair enough and I expect a copy exists in the emails that might be accessible with the icloud password...

Anyway, the family has abandoned hope of finding the password anywhere or the receipt and I am wondering if these icloud unlock services that google throws up are any good? Not to retrieve any information on the device, but to reset it for use as a new one.

It is a wifi only device if that makes any difference...


alorotom

12,788 posts

218 months

Friday 9th June 2017
quotequote all
Not in my experience they don't, I bought a locked 5c for peanuts to mess up with and break the lock, none of the s/w unlocks local or remote I've seen have any real tangible evidence of working, many claim to b able but offer no evidence of such.

jas xjr

11,309 posts

270 months

Friday 9th June 2017
quotequote all
a local phone shop advertises that they buy cloud locked devices. so it must be possible somehow

Don

28,378 posts

315 months

Friday 9th June 2017
quotequote all
In my experience iCloud locked iOS devices stay locked.

Macs not so much, usually. But even they, if they've been configured properly, are useless to anyone without the right credentials...

anonymous-user

Original Poster:

85 months

Friday 9th June 2017
quotequote all
jas xjr said:
a local phone shop advertises that they buy cloud locked devices. so it must be possible somehow
It is certainly possible. With the original receipt, an Apple Store can do it almost instantly

But without the original receipt, even with a credit card statement showing the purchase and the death certificate for the previous owner, they won't entertain it at all

I've found one that is guaranteed or money back for £25 that is the most convincingly presented. Can pay with PayPal so no need to divulge card details

I have nothing to lose really do I. The £25, even if it isn't refunded isn't the end of the world and all I have at the moment is a bricked device....

Edited by anonymous-user on Friday 9th June 19:49

colin79666

2,226 posts

144 months

Friday 9th June 2017
quotequote all
Tried going down the forgot my password route on the iCloud website?
If you can guess the answers/access any phone calls/text messages it sends you might be able to get into it. From there you can delete the device out of find my iPhone/iPad to remove the activation lock and just factory reset it.

anonymous-user

Original Poster:

85 months

Friday 9th June 2017
quotequote all
colin79666 said:
Tried going down the forgot my password route on the iCloud website?
If you can guess the answers/access any phone calls/text messages it sends you might be able to get into it. From there you can delete the device out of find my iPhone/iPad to remove the activation lock and just factory reset it.
Yes, his mrs and daughters have tried everything they can think of with no success unfortunately.

They have cancelled his mobile now too, so any texts / calls can't now be collected...

alorotom

12,788 posts

218 months

Saturday 10th June 2017
quotequote all
jas xjr said:
a local phone shop advertises that they buy cloud locked devices. so it must be possible somehow
They'll be stripping them for parts and/or replacing the logic board for peanuts and then it becomes essentially a 'fresh' device (other than the housing etc...)

anonymous-user

Original Poster:

85 months

Saturday 10th June 2017
quotequote all
The more I have looked at this, the less optimistic I am about it working.

But, for £25, I will give it a go and see what happens.

Watch this space.

alorotom

12,788 posts

218 months

Saturday 10th June 2017
quotequote all
You def need to report back as I'd love to know if it works!

dmsims

7,475 posts

298 months

anonymous-user

Original Poster:

85 months

Saturday 10th June 2017
quotequote all
A recommendation?

hashtag

1,116 posts

185 months

Saturday 10th June 2017
quotequote all
JPJPJP said:
jas xjr said:
a local phone shop advertises that they buy cloud locked devices. so it must be possible somehow
It is certainly possible. With the original receipt, an Apple Store can do it almost instantly

But without the original receipt, even with a credit card statement showing the purchase and the death certificate for the previous owner, they won't entertain it at all

I've found one that is guaranteed or money back for £25 that is the most convincingly presented. Can pay with PayPal so no need to divulge card details

I have nothing to lose really do I. The £25, even if it isn't refunded isn't the end of the world and all I have at the moment is a bricked device....


Edited by JPJPJP on Friday 9th June 19:49
That is not correct.

anonymous-user

Original Poster:

85 months

Saturday 10th June 2017
quotequote all
Do correct it

Thanoj

82 posts

124 months

Saturday 10th June 2017
quotequote all
It is certainly possible to remove the icloud lock on a device but it is not easy at all. This video will give you an idea but only specialists can really swap nand storage chips.

https://www.youtube.com/watch?v=v_kI69Z8V04&fe...

citizenmtb

1,495 posts

209 months

Saturday 10th June 2017
quotequote all
Do you have any other devices he owned? PC/Mac etc that haven't been wiped? Typically people reuse passwords so it might be an avenue to pull password hashes and crack them to obtain the password.

anonymous-user

Original Poster:

85 months

Saturday 10th June 2017
quotequote all
Not sure what else is left, computer is being used by one of his daughters, have a feeling it has been through a reset / reinstall....

hashtag

1,116 posts

185 months

Saturday 10th June 2017
quotequote all
JPJPJP said:
Do correct it
You need the password, simple

anonymous-user

Original Poster:

85 months

Sunday 11th June 2017
quotequote all
I am not expecting it to work, but have paid the £25 on the chance that it possibly might

Potential upside = working iPad Pro 12.9

Potential downside = £25 that might not get refunded

Results in "1 - 3 days"

gregs656

12,404 posts

212 months

Sunday 11th June 2017
quotequote all
Pay someone to fit a new logic board.