Wrong information on second hand car
Discussion
I need some advice. I bought a second hand car last week, was told by the deale that brought on car was higher than the Audi I was trading in however i have now discovered its only 88bhp compared to the 105bhp of my Audi, also told me tax was half the price i was paying which it is not. they have also lost my drivers licence
I forgot my licence there- they were pressurising me to buy the car and they wanted to close, so I forgot about it and realised when I got home, called them the day after and was told they were putting it in the post. It's a Ford Fiesta - wasn't told it was a 1.25 engine. I have spoken to the finance company and the told me in can cancel within 14 days. Also noticed brakes are now making a scraping noise
DoubleD said:
Probably best to spend a little longer looking at cars next time. Or take someone with you who knows about cars.
I was actually there for 4 hours and refused the car but they 'bullied' and had 3 'managers' standing over me an di putting pressure on for me to accept the car - hence my belief that I would be saving moneyIs it part of a chain of dealerships?
If you have no luck rejecting the car (because it's not as described) then you might be able to complain higher up the chain.
I would say go to Trading Standards but someone else on here informed me the other day that they basically no longer exist for the public!
You could try the Citizens' Advice Bureau, though?
How did you pay for any extra money on top of your trade in vehicle? Credit card? If so, I believe the entire transaction would be covered and you can ask your card provider about cancelling the payment and getting the rest of the money involved in the transaction (because the goods were not fit for purpose, I think).
If you have no luck rejecting the car (because it's not as described) then you might be able to complain higher up the chain.
I would say go to Trading Standards but someone else on here informed me the other day that they basically no longer exist for the public!
You could try the Citizens' Advice Bureau, though?
How did you pay for any extra money on top of your trade in vehicle? Credit card? If so, I believe the entire transaction would be covered and you can ask your card provider about cancelling the payment and getting the rest of the money involved in the transaction (because the goods were not fit for purpose, I think).
Legally, your right of recourse is rejection within thirty days for the vehicle not being as described. If the dealer refuses, it may however be difficult to prove he described the vehicle as something it was not. Personally, I would chalk it up to poor research on your part, and next time you spend a decent wedge on a car, work out what you want to buy before you buy it!
EDIT: The chap above makes a good point. If you paid by credit card, you could seek a credit card chargeback from your credit card provider, who would then pursue the dealership. You would have to return the car however.
EDIT: The chap above makes a good point. If you paid by credit card, you could seek a credit card chargeback from your credit card provider, who would then pursue the dealership. You would have to return the car however.
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