Wrong information on second hand car
Wrong information on second hand car
Author
Discussion

Prt19211

Original Poster:

11 posts

100 months

Tuesday 20th June 2017
quotequote all
I need some advice. I bought a second hand car last week, was told by the deale that brought on car was higher than the Audi I was trading in however i have now discovered its only 88bhp compared to the 105bhp of my Audi, also told me tax was half the price i was paying which it is not. they have also lost my drivers licence

Croutons

12,118 posts

184 months

Tuesday 20th June 2017
quotequote all
I would be very pissed if someone lost my licence. Why would you leave it with them? All they should need is a copy max which should take 30 seconds...

Butter Face

33,305 posts

178 months

Tuesday 20th June 2017
quotequote all
What car is it? Have you checked the actual output of your exact car? (Same models can have different outputs from the same engine)

How much is the tax and how much was your old car?

Prt19211

Original Poster:

11 posts

100 months

Tuesday 20th June 2017
quotequote all
I forgot my licence there- they were pressurising me to buy the car and they wanted to close, so I forgot about it and realised when I got home, called them the day after and was told they were putting it in the post. It's a Ford Fiesta - wasn't told it was a 1.25 engine. I have spoken to the finance company and the told me in can cancel within 14 days. Also noticed brakes are now making a scraping noise

Prt19211

Original Poster:

11 posts

100 months

Tuesday 20th June 2017
quotequote all
Fiesta is £60 per 6months. Audi was £65 per six per months

benjijames28

1,702 posts

110 months

Tuesday 20th June 2017
quotequote all
I had one of those fiestas. 1.2. 82bhp, mk7 mine was a 60 plate. Loved that car, nippy, fun to drive too.

Most reliable car I've had too. It's not all about a power figure.

As for brakes, might just be surface rust if the car has been sat.

Prt19211

Original Poster:

11 posts

100 months

Tuesday 20th June 2017
quotequote all
I agree it's not about the power, but I bought the car under the impression it as more powerful than my audi and cheaper to tax/run

DoubleD

22,154 posts

126 months

Tuesday 20th June 2017
quotequote all
Did you not get a feel for the amount of power on the test drive?

Prt19211

Original Poster:

11 posts

100 months

Tuesday 20th June 2017
quotequote all
I only got to drive it around the where the dealership was located which was was residential area - no good for the mountain and hills of Wales where a more powerful car is essential

DoubleD

22,154 posts

126 months

Tuesday 20th June 2017
quotequote all
Probably best to spend a little longer looking at cars next time. Or take someone with you who knows about cars.

Prt19211

Original Poster:

11 posts

100 months

Wednesday 21st June 2017
quotequote all
DoubleD said:
Probably best to spend a little longer looking at cars next time. Or take someone with you who knows about cars.
I was actually there for 4 hours and refused the car but they 'bullied' and had 3 'managers' standing over me an di putting pressure on for me to accept the car - hence my belief that I would be saving money

Prt19211

Original Poster:

11 posts

100 months

Wednesday 21st June 2017
quotequote all
They are not responding to my concerns and they actually told me my address was too long so maybe my licence had got lost in the post!!

Magic919

14,126 posts

219 months

Wednesday 21st June 2017
quotequote all
Give the car back, pay £20 for the replacement driving licence and chalk it up to experience.

RSTurboPaul

12,322 posts

276 months

Wednesday 21st June 2017
quotequote all
Is it part of a chain of dealerships?

If you have no luck rejecting the car (because it's not as described) then you might be able to complain higher up the chain.

I would say go to Trading Standards but someone else on here informed me the other day that they basically no longer exist for the public!

You could try the Citizens' Advice Bureau, though?

How did you pay for any extra money on top of your trade in vehicle? Credit card? If so, I believe the entire transaction would be covered and you can ask your card provider about cancelling the payment and getting the rest of the money involved in the transaction (because the goods were not fit for purpose, I think).

CivBrum

125 posts

101 months

Wednesday 21st June 2017
quotequote all
Legally, your right of recourse is rejection within thirty days for the vehicle not being as described. If the dealer refuses, it may however be difficult to prove he described the vehicle as something it was not. Personally, I would chalk it up to poor research on your part, and next time you spend a decent wedge on a car, work out what you want to buy before you buy it!

EDIT: The chap above makes a good point. If you paid by credit card, you could seek a credit card chargeback from your credit card provider, who would then pursue the dealership. You would have to return the car however.

IanCress

4,409 posts

184 months

Wednesday 21st June 2017
quotequote all
Prt19211 said:
They are not responding to my concerns and they actually told me my address was too long so maybe my licence had got lost in the post!!
Do you live at 1 Llanfairpwllgwyngyllgogerychwyrndrobwllllantysiliogogogoch high street, Wales?

Prt19211

Original Poster:

11 posts

100 months

Wednesday 21st June 2017
quotequote all
Thank you everyone. I wasn't sure if i could reject the car as it's not as described. I haven't paid any extra money on top of the trade in, so that's fine. Yes a very steep learning curve, I have told them I want to reject the car and I've told the finance company

Prt19211

Original Poster:

11 posts

100 months

Wednesday 21st June 2017
quotequote all
IanCress said:
Do you live at 1 Llanfairpwllgwyngyllgogerychwyrndrobwllllantysiliogogogoch high street, Wales?

Prt19211

Original Poster:

11 posts

100 months

Wednesday 21st June 2017
quotequote all
IanCress said:
Do you live at 1 Llanfairpwllgwyngyllgogerychwyrndrobwllllantysiliogogogoch high street, Wales?
No, but not far

GreatGranny

9,519 posts

244 months

Wednesday 21st June 2017
quotequote all
IanCress said:
Prt19211 said:
They are not responding to my concerns and they actually told me my address was too long so maybe my licence had got lost in the post!!
Do you live at 1 High Street, Llanfairpwllgwyngyllgogerychwyrndrobwllllantysiliogogogoch, Wales?
That's better :-)