Condenser Damage on 997 Turbo - Covered under warranty?
Condenser Damage on 997 Turbo - Covered under warranty?
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Discussion

matt21

Original Poster:

4,381 posts

233 months

Sunday 25th June 2017
quotequote all
Hi folks

The AC on my 2007 997 Turbo has stopped working. The local OPC looked at it and believed that one of the condensors is damaged (think there are two??). They said they can remove the bumper and check, but it is likely a stone has gone through and it would not be covered under the Porsche warranty (circa £700). Looking online it seems that this is a regular issue. Has anyone successfully claimed under the warranty, as it seems like a design fault!?

For reference the car has done 32000 miles and bought from Porsche directly 12mths and 1500 miles ago, so a little disappointed.

Cheers

Matt

NBTBRV8

2,066 posts

237 months

Sunday 25th June 2017
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Warranty covers manufacturing faults/failures, not damage. You need to pay.

Slippydiff

16,314 posts

252 months

Sunday 25th June 2017
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My windscreen took a hit from a big stone this afternoon. It's badly cracked right in my line of vision and will have to be replaced. My local OPC says they see this quite frequently. This seems a bad design fault, I wonder will I be able to claim under the screen manufacturers or perhaps the vehicle manufacturers warranty ?

idea

996TT02

3,342 posts

169 months

Monday 26th June 2017
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Not familar with the precise setup for the 997, if anything like the 996, it may be corrosion due to crud accumulating between the rads and the condensers. Very common. If so, replace BOTH condensers, they are not even that expensive if not purchased from an OPC, and pretty diyable excluding regassing of course. And replace the receiver/dryer too, again inexpensive and found on a zillion other cars. Prevention is fitment of black mesh behind the bumper grilles (well, that's what I did, I don't like any blingy chrome ahead of them)

anonymous-user

83 months

Monday 26th June 2017
quotequote all
matt21 said:
Hi folks

The AC on my 2007 997 Turbo has stopped working. The local OPC looked at it and believed that one of the condensors is damaged (think there are two??). They said they can remove the bumper and check, but it is likely a stone has gone through and it would not be covered under the Porsche warranty (circa £700). Looking online it seems that this is a regular issue. Has anyone successfully claimed under the warranty, as it seems like a design fault!?

For reference the car has done 32000 miles and bought from Porsche directly 12mths and 1500 miles ago, so a little disappointed.

Cheers

Matt
It's a 10 year old car and the condensers are vulnerable to stone damage and corrosion so don't be too disappointed. Do replace both.

cay

380 posts

185 months

Monday 26th June 2017
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Got mine replaced under warranty.

There was no stone damage but they had started to leak, claim was initially refused but accepted after I complained.

Bit of a grey area but worth pursuing.

mr pg

2,063 posts

234 months

Monday 26th June 2017
quotequote all
cay said:
Got mine replaced under warranty.

There was no stone damage but they had started to leak, claim was initially refused but accepted after I complained.

Bit of a grey area but worth pursuing.
Recently had mine replaced (981CS) under warranty. :-) Wasn't aware they were an issue but was told they were leaking, so they put a claim in.

speedyman

1,630 posts

263 months

Monday 26th June 2017
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Mine got replaced on warrenty.