Confusing Mercedes Services

[mattwatson]

I seem to have the same confusing feedback every time a service is due - never a committed reply as to what is required:

Rang mercedes and tell them B0 service due. They tell me oil, oil filter, combination filter, break fluid and pano roof check is included as well as visual check. Cost £477.98 (maintains mobilo breakdown cover - worth £80-100).

I asked him to confirm all this to me via email but said to visit mymercedesservice.co.uk and it will tell me all the information there. When I went on the site the service price actually said £797.99.

I rang an independent mercedes 'specialist' and he tells me oil, oil filter, visual check AND POSSIBLY OTHER THINGS. Cost £225 (source own breakdown cover).

Has anyone any experience of knocking down Mercedes on price with the threat of them loosing your business?

My car is 6 years old and has full mercedes service history - I would rather maintain that for the sake of £150 ish difference in cost but wouldnt mind chipping some off them if it can be done!

Any experiences/techniques/advice??? Thoughts welcome. Thanks :-)

[thind87]

I would shop around get some quotes from different dealership groups such as marshall mercedes or synter.. I always see a variety of prices when I had the cla45 and now with the c63 amg when I ring a few local dealerships.

I think the myservices mercedes website is for group dealerships and they are usually less competitive with the pricing.

[Chest Rockwell]

matttson said:

Any experiences/techniques/advice??? Thoughts welcome. Thanks :-)

1) do it yourself or

2) go to an indy or

3) go to the main dealer.

The number you called, was it Merc Retail or a franchise? Have you looked into a service plan for the car? Thought I saw a figure of 29 quid a month for an oil burner C Class.

Either way, what you "chip" off depends on what you want for the car when it comes to getting rid of it.

[Mercky]

matttson said:

I seem to have the same confusing feedback every time a service is due - never a committed reply as to what is required:

Rang mercedes and tell them B0 service due. They tell me oil, oil filter, combination filter, break fluid and pano roof check is included as well as visual check. Cost £477.98 (maintains mobilo breakdown cover - worth £80-100).

I asked him to confirm all this to me via email but said to visit mymercedesservice.co.uk and it will tell me all the information there. When I went on the site the service price actually said £797.99.

I rang an independent mercedes 'specialist' and he tells me oil, oil filter, visual check AND POSSIBLY OTHER THINGS. Cost £225 (source own breakdown cover).

Has anyone any experience of knocking down Mercedes on price with the threat of them loosing your business?

My car is 6 years old and has full mercedes service history - I would rather maintain that for the sake of £150 ish difference in cost but wouldnt mind chipping some off them if it can be done!

Any experiences/techniques/advice??? Thoughts welcome. Thanks :-)

When I read things like this, it makes me glad that I can spend £40 and half an hour doing my own oil and filter service and 'visual check'
The £225 figure is unreasonable never mind the other rip off quotes.