Dealer pushing me into buying extras...
Discussion
Ordered a new car Saturday at what I thought was a good deal. I know they do it anyway but I found the salesman extra pushy in trying to sell me these damn extras. At first he drew me up a quote of EVERYTHING added on and it came to an extra £2000 or so. I was like woah, can we atleast take a few things off (out of politeness I wasn't wanting to come across as a bit of a dick).
Anyways, I ended up stupidly agreeing to leaving something on called 'Supagard Xtra Cloth' to shut him up, which as soon as I walked out the showroom knew I'd made a mistake. 'Keeps your car looking brand new' blah blah, I know all the fool me. £332.50 they were charging me for this which a quick google search later confirmed I'd made a mistake.
Just wanted to double check on here before I email the dealer pleading to remove it, am I doing the right thing? The bloke was also doing his best in selling me this gap insurance... told him I'd think about it. Is this worth having?
Anyways, I ended up stupidly agreeing to leaving something on called 'Supagard Xtra Cloth' to shut him up, which as soon as I walked out the showroom knew I'd made a mistake. 'Keeps your car looking brand new' blah blah, I know all the fool me. £332.50 they were charging me for this which a quick google search later confirmed I'd made a mistake.
Just wanted to double check on here before I email the dealer pleading to remove it, am I doing the right thing? The bloke was also doing his best in selling me this gap insurance... told him I'd think about it. Is this worth having?
I used to apply similar stuff when working at a garage. I'd never pay to have it on my car.
They'll probably buy it in for £20/pack, it'll last about 2 month and other brands are just as good if not better.
I'd much rather buy a kit like this and do it myself, repeating when needed: http://www.halfords.com/motoring/car-cleaning/car-...
They'll probably buy it in for £20/pack, it'll last about 2 month and other brands are just as good if not better.
I'd much rather buy a kit like this and do it myself, repeating when needed: http://www.halfords.com/motoring/car-cleaning/car-...
Had the opposite when Mrs ZS bought her MINI. Didn't push for anything except paint/GAP. Ended up phoning the dealer the next day to add a couple of things on when we realised they weren't included in the standard spec.
OP, no harm in changing your mind, but as others have said make sure you properly consider some form of GAP insurance (not necessarily from the dealer) to avoid being out of pocket if the worst happens.
OP, no harm in changing your mind, but as others have said make sure you properly consider some form of GAP insurance (not necessarily from the dealer) to avoid being out of pocket if the worst happens.
You can almost certainly get gap cover far cheaper than from the dealer. Anything else, just say no.
When I bought my car, it turned out it was the metallic paint, not the standard paint, and they wanted another £500. I resolved it by negotiating that they pay me £500 for a worthless part-ex.
When I bought my car, it turned out it was the metallic paint, not the standard paint, and they wanted another £500. I resolved it by negotiating that they pay me £500 for a worthless part-ex.
The practice of including the extras in the first quote is that when they try and sell you the extras, it doesn't 'add' anything to the price.
It's easier to take away than to add.
Also, from what i remember from the vauxhall days (2011 ish i think) - Supaguard was sold at £350 but we bought it in at £40 and took the valeter around an hour to apply to the car.
It's easier to take away than to add.
Also, from what i remember from the vauxhall days (2011 ish i think) - Supaguard was sold at £350 but we bought it in at £40 and took the valeter around an hour to apply to the car.
DonHorizon said:
They're w
kers really, granted doing their job and trying to get a bonus but robbing people blind. All it takes is good selling skills as proved with me.
In the dim and distant past I used to work in the trade, he didn't display good skills IMO; he was using the more abrasive bullish sales technique to steamroller and bully you into taking something he knew he would be paid extra for selling. I could not stand seeing colleagues like that and to this day cannot abide being on the receiving end either. It will actually put me right off a person/deal and is one of the main reasons my mum or aunt won't go to view/negotiate on a car they are interested in without me or my dad being present to steer things back to reality.kers really, granted doing their job and trying to get a bonus but robbing people blind. All it takes is good selling skills as proved with me.Supaguard DOES work, but not for the length of time they say and it's very expensive too. I'd rather find a local detailer to seal and protect my paintwork, or for even less money, find out what will compliment your car from a place like Detailing World and buy some better gear myself and apply it. The GAP insurance is worth a look, however, organise it independantly of the dealership unless they can match your quote online.
Green1man said:
Ring them and TELL them you are not having the Supaguard. the wife had this on her last car and we eventually paid £60 (having started at £300 ish) even £60 was too much. gap, tyre etc etc can all be had for much much cheaper via 3rd parties.
All sorted now. I wrote an email to the manager this morning saying I felt I'd been pushed. Felt a right dick afterwards. I sent that email assuming they already put the supagard on.. never realised it was so simple. This is what I mean, the bloke selling me the vehicle was making it out it was part of the paint work or something. Feel a bit bad now... the guy dealing with me left me a voicemail saying it was no problem to remove it. I could tell in his voice he sounded a bit gutted.
kiethton said:
Ask to take it off but offer an olive branch - match ALA on a GAP quote for the level of cover/type of cover/amount you want and you'll get it through them
I always think return to invoice GAP, for the relative cost, as long as you're not paying the inflated prices is a no-brainer
First two years of GAP is covered on NFU insurance.I always think return to invoice GAP, for the relative cost, as long as you're not paying the inflated prices is a no-brainer
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