Giving a bad/good reference
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Discussion

Countdown

Original Poster:

49,235 posts

225 months

Saturday 28th October 2017
quotequote all
A friend of mine has been asked by the HR Dept of another company within the Group where she works to provide a reference for somebody who used to work within her team. The problem is

This woman wasn't great at her job.
She was fantastic at bhing and creating conflict.
They are still within the same social group.
They are likely to run into each other at corporate events.
She doesn't want to give a bad reference because the girl has the right to ask to see it.
She doesn't want to lie as it's not fair on the new boss.

..so she's caught between a rock and a hard place. Personally I'd give a non-committal reference ad have an informal word with the new Line Manager.

She wants to know how she can word it so that, on the face of it it looks fine but reading between the lines whoever reads it can pick up the warning signs.

Also another thing to mention.... Very hot. Both of them. biggrin

SantaBarbara

3,244 posts

137 months

Saturday 28th October 2017
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Make it as brief as possible.

And just pick out what she did best.

SantaBarbara

3,244 posts

137 months

Saturday 28th October 2017
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Sometimes back-handed compliments can work well.

condor

8,837 posts

277 months

Saturday 28th October 2017
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'Name of person' worked at 'name of company' as ' position employed' from 'date of start' to 'date of finish'
Is all that really needs to be stated I think.

Strudul

1,599 posts

114 months

Saturday 28th October 2017
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IIRC, you aren't allowed to give a "bad" reference. Doesn't have to be good, but you can't slag people off.

xjay1337

15,966 posts

147 months

Saturday 28th October 2017
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DELETED: Comment made by a member who's account has been deleted.
Yes i would do this.

Confirm employee worked in X role between X dates.

Strudul

1,599 posts

114 months

Saturday 28th October 2017
quotequote all
Also this thread needs pics, maybe custard...

psi310398

10,998 posts

232 months

Saturday 28th October 2017
quotequote all
Every organisation I've worked for has had a policy of requiring those asked for references to do or say nothing other than confirming that a person of that name with that date of birth worked for the firm between the specified dates. What does your firm's HR policy say?

IIRC the reason given was that this was a result of a case where a firm successfully argued that another firm owed it a duty of care (or something similar), despite no contract or other relationship etc between them, and that it had suffered by acting on a positive, but allegedly unjustified, reference given by that other firm.

Employers might ring you instead, or to follow up on the simple factual statements. I'd still be circumspect. There really is little mileage for you in being anything other than factual.

From my experience, I'd also take any HR function's assurances about treating information confidentially as seriously as an email soliciting banking help from a Nigerian president's widow...



SantaBarbara

3,244 posts

137 months

Saturday 28th October 2017
quotequote all
Countdown said:
A friend of mine has been asked by the HR Dept of another company within the Group where she works to provide a reference for somebody who used to work within her team. The problem is

This woman wasn't great at her job.
She was fantastic at bhing and creating conflict.
They are still within the same social group.
They are likely to run into each other at corporate events.
She doesn't want to give a bad reference because the girl has the right to ask to see it.
She doesn't want to lie as it's not fair on the new boss.

..so she's caught between a rock and a hard place. Personally I'd give a non-committal reference ad have an informal word with the new Line Manager.

She wants to know how she can word it so that, on the face of it it looks fine but reading between the lines whoever reads it can pick up the warning signs.

Also another thing to mention.... Very hot. Both of them. biggrin
Was the request in writing or a verbal request.

768

20,678 posts

125 months

Saturday 28th October 2017
quotequote all
condor said:
'Name of person' worked at 'name of company' as ' position employed' from 'date of start' to 'date of finish'
Is all that really needs to be stated I think.
+1

slow_poke

1,855 posts

263 months

Saturday 28th October 2017
quotequote all
Is your friend also in a HR role?

If not, just advise to contact the proper HR dept for references - your friend doesn't give them, it's a HR function.

Lukeypoodle

64 posts

107 months

Saturday 28th October 2017
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In this situation I'd just state facts, she worked her, she did this and nothing more.

rog007

5,828 posts

253 months

Saturday 28th October 2017
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768 said:
condor said:
'Name of person' worked at 'name of company' as ' position employed' from 'date of start' to 'date of finish'
Is all that really needs to be stated I think.
+1
As above, industry best practice limits a reference to just this, mainly to confirm they did indeed work for you over the dates stated (as some may wish to paper over employment gaps (sometimes due to being in prison or being unemployed)). It also helps to build a picture of their Right to Work status.

If you do go on to describe performance, which really should only come in to play if you had to dismiss the employee, be factual and have evidence to back up any statements if challenged.

Limited references are supported by govt:

https://www.gov.uk/work-reference

Mr Pointy

13,323 posts

188 months

Saturday 28th October 2017
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Is it possible to decline to give a reference or can that get you into trouble? Not being willing to should get some sort of message across.

Countdown

Original Poster:

49,235 posts

225 months

Saturday 28th October 2017
quotequote all
SantaBarbara said:
Was the request in writing or a verbal request.
Probably.

How did you get on with the bi-fold doors?

SantaBarbara

3,244 posts

137 months

Saturday 28th October 2017
quotequote all
Countdown said:
Probably.

How did you get on with the bi-fold doors?
Wa that on the RAC forum?

Countdown

Original Poster:

49,235 posts

225 months

Saturday 28th October 2017
quotequote all
Thanks for all the suggestions.

The "limited reference" is the route we've usually gone down, or pointed them towards HR. However the complication here is that we've only done that for people who have left the organisation and we aren't likely to run into them.

In this case they both still work for the same company, are both supposed to be "friends" so if a limited (or No) reference is given it will be awkward. Especially as the other person knows that we happily and regularly give references to other people who have been in the same position.

Ultuous

2,291 posts

220 months

Saturday 28th October 2017
quotequote all
Almost every issue of "bhy under-performance" I've observed at work has been between people that mix outside of work too.

Simple choice IMHO: limited reference (which is pretty much the norm these days for such reasons) or chuck any sense of professional duty out of the window!

psi310398

10,998 posts

232 months

Saturday 28th October 2017
quotequote all
Countdown said:
Thanks for all the suggestions.

The "limited reference" is the route we've usually gone down, or pointed them towards HR. However the complication here is that we've only done that for people who have left the organisation and we aren't likely to run into them.

In this case they both still work for the same company, are both supposed to be "friends" so if a limited (or No) reference is given it will be awkward. Especially as the other person knows that we happily and regularly give references to other people who have been in the same position.
Do you have the influence to get the HR director to promulgate a general ban on doing so pronto? It might be a good idea, anyway, regardless of these circumstances.

Countdown

Original Poster:

49,235 posts

225 months

Saturday 28th October 2017
quotequote all
psi310398 said:
Do you have the influence to get the HR director to promulgate a general ban on doing so pronto? It might be a good idea, anyway, regardless of these circumstances.
HR already insist that all reference requests go directly to them.

However managers have usually ignored them when they've wanted to give former employees good references OR used the "Please speak to HR" when they've NOT wanted to give a reference. The latter hasn't been an issue before because it's unlikely the Manager will run into the ex-employee.

The complication in this case is that the other girl has changed jobs but stayed within the Group of companies. So she knows managers regularly ignore HR directions and there's a good chance they'll run into each other at work, and probably outside of work as well.

I'm going to tell her to do a "damn by faint praise" reference.