VW Golf Mk7 - Suspension Pucks?
Discussion
Will start off by saying sorry if this is in the wrong section, this forum is real confusing to navigate, I don't even know what half these terms mean. I've got a VW Golf, and the suspension is terrible. Loud clacking sound if I go over bumps. There's a bump on my daily commute road, and my old VW Golf (2014), I could drive over the middle of it and barely feel anything. My 2017 Golf, however, clacks really hard over it and made me worry I'd broken something. My brain stupidly thought workers must have put a new road bump in (7:30am drive, wasn't my finest moment), but now that I think about it, the bump still looks old and worn, so it can't be a new bump with different dimensions than what I'm used to. It's also a total nightmare going over slightly rough roads, it bumps so harshly and is very noticeable, whereas my old Golf was much smoother on the same roads. The loan car I got today - a VW Polo - also glided along the roads, and I even drove up and down particularly nasty roads that I've experienced in my Golf and it was so much smoother!
Took it to the dealership today, told them suspension felt harsh and incorrect. They told me it looked fine. I have a feeling they've forgotten to take shipping pucks out of the suspension. Would I be able to check myself and take photos to hammer the dealership with? I have a jack in the boot, would that lift the car up off the ground enough for me to see if the pucks are still on the suspension? I've done 2000 miles, so I'm hoping I haven't done permanent damage...
Took it to the dealership today, told them suspension felt harsh and incorrect. They told me it looked fine. I have a feeling they've forgotten to take shipping pucks out of the suspension. Would I be able to check myself and take photos to hammer the dealership with? I have a jack in the boot, would that lift the car up off the ground enough for me to see if the pucks are still on the suspension? I've done 2000 miles, so I'm hoping I haven't done permanent damage...
John145 said:
It'd be easier just to keep putting water bottles in the boot and watch how the rear suspension squats.
If you find you can keep adding weight but the suspension isn't compressing then it's likely to have packers fitted.
I'm pretty sure that jacking it up and having a look is easier than loading the boot with several hundred water bottles.If you find you can keep adding weight but the suspension isn't compressing then it's likely to have packers fitted.
Hitch said:
I'm pretty sure that jacking it up and having a look is easier than loading the boot with several hundred water bottles.
I'm sorry, but because of how ridiculous the water bottle technique is, I think I'll just do it. Turn up to Tesco, buy 20 5L water bottles, check it in the car park, and then refund them all 30 minutes later.All joking aside, I'll jack my car up and have a look. I was just worried the jack wouldn't raise the car high enough. I know how to raise the back of the car with a jack, but is there a structural strongpoint to place the jack if I want to raise the front corner of the car? The back corner, there's a little bit just in front of the back wheel.
Or I might just call AA and ask them to send someone out to check for me.
These are normally only on the front. Just jack up the front enough to completely unload the suspension. You don't need to take the wheel off.
Inside the spring you should see a rubber boot covering the damper. Lift this up and it'll be quite easy to see the transit blocks if they're there.
Inside the spring you should see a rubber boot covering the damper. Lift this up and it'll be quite easy to see the transit blocks if they're there.
legless said:
These are normally only on the front. Just jack up the front enough to completely unload the suspension. You don't need to take the wheel off.
Inside the spring you should see a rubber boot covering the damper. Lift this up and it'll be quite easy to see the transit blocks if they're there.
Will update everyone on the situation once I get my car back tomorrow. I'm sort of hoping there are pucks there, cause I want to really show my dealership that they've dropped the ball on more than one occasion, and hopefully use this as evidence to push them to fix an issue I'm having currently with my car (which they've blown off multiple times) where the engine judders. Inside the spring you should see a rubber boot covering the damper. Lift this up and it'll be quite easy to see the transit blocks if they're there.
Qbee92 said:
I'm sorry, but because of how ridiculous the water bottle technique is, I think I'll just do it. Turn up to Tesco, buy 20 5L water bottles, check it in the car park, and then refund them all 30 minutes later.
All joking aside, I'll jack my car up and have a look. I was just worried the jack wouldn't raise the car high enough. I know how to raise the back of the car with a jack, but is there a structural strongpoint to place the jack if I want to raise the front corner of the car? The back corner, there's a little bit just in front of the back wheel.
Or I might just call AA and ask them to send someone out to check for me.
You cant jack your own car up without AA assistance?All joking aside, I'll jack my car up and have a look. I was just worried the jack wouldn't raise the car high enough. I know how to raise the back of the car with a jack, but is there a structural strongpoint to place the jack if I want to raise the front corner of the car? The back corner, there's a little bit just in front of the back wheel.
Or I might just call AA and ask them to send someone out to check for me.
Qbee92 said:
I can jack my car up, but I'm paying for AA Assistance, may as well use it. Would be easier to have someone come out and do it for me.
I'm sure there's a call-out limit (and IMO you deserve to get shafted for the charge for breaking it if you abuse the service this way and then go one-over when it is a genuine emergency).Lazy fecker!
r11co said:
I'm sure there's a call-out limit (and IMO you deserve to get shafted for the charge for breaking it if you abuse the service this way and then go one-over when it is a genuine emergency).
Lazy fecker!
You don't know me, you don't know my life!!!!! Aye I'm a lazy bugger, but I've been paying for AA Assistance coming up on 4 years now and have never once used them. First time I used them was a week ago when I had a punctured tyre. For all the money I've paid em, and for how helpful they were with my tyre replacement, I've got no qualms calling em out for this lad.Lazy fecker!
I chat with the guy who comes out, give him a cuppa and let him know I appreciate the work he does. It's a win win. Better than getting a call out and dealing with a stroppy cow who's miserable by the side of the road. Man gets paid for doing an easy, relaxed job, and I don't rush him either, so he can take it at his own pace.
Qbee92 said:
You don't know me, you don't know my life!!!!!.
Snowflake (an overused term these days, but highly appropriate in this case),There are terms and conditions attached to your AA Assistance contract and you will be abusing them.
End. Of.
Qbee92 said:
stroppy cow.
Ah, right. Should have guessed by the nick. You are playing to a stereotype.r11co said:
Ah, right. Should have guessed by the nick. You are playing to a stereotype.
I think there's been a misunderstanding, I was just cracking a joke, albeit a bad one.I don't see how I'm breaking T&C if I genuinely believe there's an issue with my suspension and call an AA Technician out to jack my car up and have a look? Yeah, I can do it myself, but I'd prefer a professional to do it on the slight off chance I attempt it and somehow cock it all up.
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