Ebay - Cancelling sale reasons?

[BERGS2]

Is it possible to cancel an ebay sale with any other reason than:

"the item is out of stock"

"buyer asked to cancel the order"

or

"something is wrong with the buyers address"

as none of these are appropriate for the transaction i need to cancel, and i'm just about to be pinged for £50 in fees for something that has not sold...

gotta love eBay...

(ideally, i'd like to cancel the transaction and still get the opportunity to neg the numbskull who bid on it without checking the listing...)

any advise other then the obligatory: 'eBay is full of tts, avoid it like the plague'

cheers dudes

[2 sMoKiN bArReLs]

If they don't pay you can get the fees back via an unpaid transaction case.

[2 sMoKiN bArReLs]

2 sMoKiN bArReLs said:

If they don't pay you can get the fees back via an unpaid transaction case.

But why not use buyer wants to cancel? That sounds appropriate

[red_slr]

If you go with buyer asked to cancel then you get a fee refund. They will have to confirm though. Happened to me once.

If not then just let the timer tick on payment then open an unpaid item case.

[gregs656]

The address one is an automatic cancel IME.

eBay have so many processes that sometimes it is easier to pick what will get you where you know you will end up anyway. For example you could go through the non-paying buyer procedure but it is longer.

[BERGS2]

gregs656 said:

eBay have so many processes that sometimes it is easier to pick what will get you where you know you will end up anyway. For example you could go through the non-paying buyer procedure but it is longer.

thats kinda what i'm trying to get to...

just want to be able to get it cancelled without any comeback & final value fee - he's not paid and the 'sale' date was two weeks ago now.

[gregs656]

Then I would go for the address one. I have done it a couple of times when there has actually been an issue with the address - I wasn't required to give any further explanation it was just an automatic cancellation and a message saying 'We've let the buyer know' or words to that effect.

[Nickyboy]

Why don't you just open an unpaid item case, you get your fees back when the buyer either cancels or pays

[northwest monkey]

Nickyboy said:

Why don't you just open an unpaid item case, you get your fees back when the buyer either cancels or pays

Best way of doing it. The buyer can't leave feedback either & if they do you can get it removed. Don't try to "cancel the order".

[ThunderSpook]

I've just fallen foul of their new no contact details rule and been charge 8 quid for not selling a television. Had listed a slightly broken TV and someone wanted to come and look at it and offered me £80 by email, they didn't turn up. Someone else then wanted to come and look at it and offered me £50, they turned up and decided it was more broken than they thought. Nobody had bid and no watchers so I thought sod it, I'll just take it to the tip because it's clearly not going to sell so I cancelled the auction because I needed rid quickly.

Now have been charged a final value fee based on the £80 I was originally offered!!

[anonymous-user]

New years resolution - never sell on eBAY
Took it a step further & closed eBAY & PAYPAL after 10+ years & 250+ feedback. Very liberating

[BERGS2]

northwest monkey said:

Best way of doing it. The buyer can't leave feedback either & if they do you can get it removed. Don't try to "cancel the order".

it a bit of a pain - the item was a pre-fab sectional garage that i was selling with the explicit 'buyer to dismantle' requirment - it's now dismantled, and ready to take away - but has cost me a grand to get the roof off and disposed of (asbestos) and taken apart -

He's 'bought' it for £500 on the basis of it being 'buyer to dismantle' and then gone quiet...

just want to recoup some of the costs if possible, but the buyer seems like a right timewaster - so am unwilling to progress the sale hence wanting to cancel the transaction & relist/second chance offer.

here was the listing

[anonymous-user]

BERGS2 said:

it a bit of a pain - the item was a pre-fab sectional garage that i was selling with the explicit 'buyer to dismantle' requirment - it's now dismantled, and ready to take away - but has cost me a grand to get the roof off and disposed of (asbestos) and taken apart -

He's 'bought' it for £500 on the basis of it being 'buyer to dismantle' and then gone quiet...

just want to recoup some of the costs if possible, but the buyer seems like a right timewaster - so am unwilling to progress the sale hence wanting to cancel the transaction & relist/second chance offer.

here was the listing

Hi
Would any of the other bidders be interested in it
Sending them a second chance offer etc

[BERGS2]

techiedave said:

Hi
Would any of the other bidders be interested in it
Sending them a second chance offer etc

Hi - it seems you've gotta cancel the sale first - hence asking about the 'cleanest' way of doing this.

As it stands, i've got a chunky final value fee to pay in a weeks time on a sale that didn't happen...

more importantly i've still got 3.5 tonnes of concrete slabs parked where our builder will very shortly need to be digging foundations

fking ebay...

[Nickyboy]

As i said, report buyer as non payer. They have a choice to either pay or cancel the transaction. If they don't respond within a few days ebay close it automatically and reimburse your fees.

[2 sMoKiN bArReLs]

Nickyboy said:

As i said, report buyer as non payer. They have a choice to either pay or cancel the transaction. If they don't respond within a few days ebay close it automatically and reimburse your fees.

...and per the first reply above.

Only drag is if the obligatory 8 day wait crosses the fee billing date.