Extended Warranties - Why?
Extended Warranties - Why?
Author
Discussion

BliarOut

Original Poster:

72,863 posts

268 months

Wednesday 20th April 2005
quotequote all
I have just had a letter from Mastercare....

They said:

Dear BliarOut, as you know, your Dyson is now nearly four years old. As you know, the cost of repairs is down to you and as machines get older, they are more likely to break. Did you know that from as little as £30 per month you can have complete peace of mind... Bullshit bullshit etc.


Now let me think for all of two seconds..... Four years @ £30 = £120, or approximately the cost of a new Dyson. Thanks, but no thanks, if it breaks I'll just buy a new one with the money I've already saved

Not only that, but you can be sure if you make a claim you will miraculously have used it in such a way as to invalidate the warranty anyway!

Bloody begging letters

Plotloss

67,280 posts

299 months

Wednesday 20th April 2005
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I can absolutely 100% assure you that the extended warranty business is in the main run by the biggest in business.

AlexH

2,505 posts

313 months

Wednesday 20th April 2005
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Anyone noticed how sulky they can get with you in certain major electrical/electronic goods retailers these days when you turn them down for the extended warranty, being as that is where they make such a whopping profit (and commission) when they can convince some poor mug to buy one?

TheLemming

4,319 posts

294 months

Wednesday 20th April 2005
quotequote all
Are you sure that's 30 quid a month?

360 pounds per year...

There's highway robbery, then there is this. I know which is more profitable...

bga

8,134 posts

280 months

Wednesday 20th April 2005
quotequote all
AlexH said:
Anyone noticed how sulky they can get with you in certain major electrical/electronic goods retailers these days when you turn them down for the extended warranty, being as that is where they make such a whopping profit (and commission) when they can convince some poor mug to buy one?


I got a load of hassle from a staff member in a large electrical retailer. After telling her I didn't want to extend the warranties she started badgering my wife. Wife got narked and asked her to get the manager as she would like to lodge a formal complaint. Girl went white and tried to talk her way out of it, instead she got a dressing down from the manager.

BliarOut

Original Poster:

72,863 posts

268 months

Wednesday 20th April 2005
quotequote all
TheLemming said:
Are you sure that's 30 quid a month?

360 pounds per year...

There's highway robbery, then there is this. I know which is more profitable...


Doh, I meant per year

zippee

14,121 posts

263 months

Wednesday 20th April 2005
quotequote all
I remember being in the queue to pay behind an elderly couple in a large well known electrical retailer (Pixons?)
They tried to sell her a £24 warranty on a £35 toaster. I remember them really trying to pile on the pressure and they were about to sign before I stepped in and explained to them just how bad value it was.
Shop assistant was really narked with me but I wasn't going to stand back and watch them confuse and con this couple.

gh0st

4,693 posts

287 months

Wednesday 20th April 2005
quotequote all
I brought a soundcard worth £20 a while ago from a computer outlet, they told me that they would do me a 3 yr warranty for £18.99.


Bargin

M3 Mitch

538 posts

258 months

Wednesday 20th April 2005
quotequote all
Yeah, extended warrenties are crap. In fact, consider the economics, unless you have a specific risk factor that the insurance company can't know about (like living next to a nail distributor for tire road hazard) they can't be worth what they charge, or else the insurer would go broke.

It only makes sense to insure against risks that you can't absorb.

Mr E

23,033 posts

288 months

Wednesday 20th April 2005
quotequote all
BliarOut said:
I have just had a letter from Mastercare....


They said:

Dear BliarOut, as you know, your Dyson is now nearly four years old. As you know, the cost of repairs is down to you and as machines get older, they are more likely to break. Did you know that from as little as £30 per month you can have complete peace of mind... Bullshit bullshit etc.




Usually I would agree with you.

However, I got one of these about a week after my dishwasher had gone bang in a very nasty and expensive way.........

...I checked *very* carefully, and nowhere did it state that the item to be covered actually had to be working when I took out the cover.

Result. One new dishwasher for about 100 notes.

esselte

14,626 posts

296 months

Wednesday 20th April 2005
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That's good ,play 'em at their own game

srebbe64

13,021 posts

266 months

Wednesday 20th April 2005
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Few months ago I spent a couple of grand on a projector and screen for a kind of "home cinema" experience. I told the chap that I want a reliable one because on a previous occasion I'd had problems. He assured me that the product was very good and he'd never yet had a single complaint. So I agree to buy the product.

He then goes off on one doing has best to persuade me to spend a few hundred quid on an extended warranty. So I said, "five minutes ago you told me it wasn't going to wrong". He then said "well you never know".

Anyway, I elected not to buy the extended warranty because my consumer rights protect me virtually to the same degree.

Don

28,378 posts

313 months

Wednesday 20th April 2005
quotequote all
I hate the pushy bastards who try to get you to buy these things. If you took out extended warranties on everything you bought you'd be paying thousands a year on it. In reality one thing might go wrong which you need to replace. Far better value to "insure" yourself...and just replace stuff as and when it goes wrong.

I no longer buy anything off Dixons, Currys etc etc as I simply could not stand the hassle of telling Sales staff that they could piss off if they wouldn't shut up about the extended warranties...

Buy on the net. From reputable net companies. Not these high street shysters.

Isn't that a switch!?

mcflurry

9,188 posts

282 months

Wednesday 20th April 2005
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If stuff goes wrong after 2 years there is normally a cheaper and better alternative available.
2 years ago a DVD player was £100-150. Today you can buy one for £9.99 or a branded one for 50 squid...

Marki

15,763 posts

299 months

Wednesday 20th April 2005
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[quote=M3 Mitch
]Yeah, extended warrenties are crap.
[/quote]

Not just that , you lose the fun of consuming new fresh boxs with new stuff inside

Balmoral Green

42,561 posts

277 months

Wednesday 20th April 2005
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I bought a combined DVD & VHS player with five speaker surround and sub woofer the other day for £99.

The sales lad made a very feeble attempt to sell me a warranty for £75. I complemented him on his feeble attempt and mildly took the piss, it was quiet amusing

ginge

2,929 posts

272 months

Wednesday 20th April 2005
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Used to work for a large computer shop who sold service agreements. They made approximately 30% on each one sold compared to 5% on their average home computer. They made more selling a couple of ink cartridges! Still, as long as you know how you're covered they're quite good value on the right products. "Oh no, I've just dropped my laptop down the stairs and the screen doesn't work any more" will furnish you with brand new replacement.

The best value after sales package has got to be the one offered by Richer Sounds though. £20 odd for cover for 3 years or so and you get it back if you don't use it when the policy runs out. If you do lose it you get a loan unit while your one is sent off to be fixed / replaced. Can't say fairer than that really. If Richer can do it for £20 / free you can see where the real money in retail is these days.

alcad

268 posts

267 months

Wednesday 20th April 2005
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I remember a guy on the telly saying never take out an extended warranty, instead just put a few quid a month away into a seperate bank account and it anything goes wrong out of warranty, use the money to buy a new appliance.

In the mean time you are earning interest and if nothing goes wrong you have a nice savings account.

agent006

12,058 posts

293 months

Wednesday 20th April 2005
quotequote all
Just spend the warrenty money on a better model.

Bosch dishwasher + warrenty money = Miele dishwasher

Miele dishwasher = no breaky

andygo

7,391 posts

284 months

Wednesday 20th April 2005
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We bought a MIicrosoft steering wheel for the PC and took out a warranty on the basis that my son would wear the thing out,

Got about 3 replacements out of Curries. Bargain.