Personalised car buying videos from dealers?
Discussion
This has never happened to me when I was test driving new cars in 2016. Is this recent?
I tested a new Nissan Leaf about 2 weeks ago and the salesperson just emailed me with a personalised video (i.e. starting the video saying my name, with the car in the showroom and reminding me of the benefits of the model I tested)
I've enquired about a Mini for a test drive but not had the chance to book it in yet, and the dealer just sent a personalised video by text message, showing me the model that I originally enquired about and reminding me of how to contact them.
It feels quite nice. Is every brand doing this now?
I tested a new Nissan Leaf about 2 weeks ago and the salesperson just emailed me with a personalised video (i.e. starting the video saying my name, with the car in the showroom and reminding me of the benefits of the model I tested)
I've enquired about a Mini for a test drive but not had the chance to book it in yet, and the dealer just sent a personalised video by text message, showing me the model that I originally enquired about and reminding me of how to contact them.
It feels quite nice. Is every brand doing this now?
It's a fairly recent thing.
It's great for the consumer.
If they miss describe the car in the video it's your proof that it's miss described.
Traveled to buy a motor recently that they described as having no scratches or dents, for me to see quite a few small scratches and dents when I got there.
I got the usual answer "well, it is a used car" and "it doesn't matter if you don't want to buy it"
Er no!! I've traveled 3 hours to get here, train fare etc... and your video clearly states "no scratches or dents"
A quick threat to call VW head office and they sorted a price reduction to allow for the damage.
It's great for the consumer.
If they miss describe the car in the video it's your proof that it's miss described.
Traveled to buy a motor recently that they described as having no scratches or dents, for me to see quite a few small scratches and dents when I got there.
I got the usual answer "well, it is a used car" and "it doesn't matter if you don't want to buy it"
Er no!! I've traveled 3 hours to get here, train fare etc... and your video clearly states "no scratches or dents"
A quick threat to call VW head office and they sorted a price reduction to allow for the damage.
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