Credit/Debit card fraud and how to avoid it
Discussion
Today, for the second time, an attempted fraudulent transaction was made on my credit card. Luckily the provider's system picked it up, I have no idea how, and put a stop on it. My question to the PH massive is about limited use cards for online transactions only or other methods of limiting the possibility of this happening. The information used in face-to-face uses (PIN and chip data) is different from the information used online (card number and CVV number) so I assume that the criminal has the online data since the purchase was an online grocery store. Any advice would be gratefully received thanks.
I use one computer only for banking purposes and online purchases, and that is always at home and is secured by password. All papers are shredded, and I shield my PIN entry in shops. The frustrating thing is not actually knowing where the breach of security took place. My instinct is to stop using this card but then I realise that they have caught both attempts before I stopped them in my account so maybe I should persist with them.
NoVetec said:
Not sure about the ins and outs of how the details are stolen...
I dealt with a substantial internet fraud case against a major department store where almost all the cards used were from one bank and the customers were spread across the country. I suspect the source was a dodgy employee rather than a phishing scam.If I I'm not likely to use an online retailer that often, or it's a smaller company, I will generally use PayPal (if available) to make the payment, and limit the exposure of my card details - reason being that it's one bigger company holding my details who can be expected to have a higher level of security, rather than multiple vendors.
Never had a problem & use credit & debit cards online all the time. Works internet etc etc
As long as you’re not negligent you’re covered anyway.
Like you said, the bank picked it up. But even they hadn’t, you would have got the money back.
Can’t stop ‘employees’ pinching details, out of your control ..
As long as you’re not negligent you’re covered anyway.
Like you said, the bank picked it up. But even they hadn’t, you would have got the money back.
Can’t stop ‘employees’ pinching details, out of your control ..
Just had a look at my CC statement amd seen that there have been two debits to someone called STRIPE
provider says they are an US internet sales but i do not recall buying anything last Wed
The thing that made me a bit suspicious is there is a debit for £1.00 then 11.25 although the statement shows them the other was
Was told to wait until the confirmed statement comrs through then check it again
similar haapened several years ago with another CC
provider says they are an US internet sales but i do not recall buying anything last Wed
The thing that made me a bit suspicious is there is a debit for £1.00 then 11.25 although the statement shows them the other was
Was told to wait until the confirmed statement comrs through then check it again
similar haapened several years ago with another CC
silverfoxcc said:
Just had a look at my CC statement amd seen that there have been two debits to someone called STRIPE
provider says they are an US internet sales but i do not recall buying anything last Wed
The thing that made me a bit suspicious is there is a debit for £1.00 then 11.25 although the statement shows them the other was
Was told to wait until the confirmed statement comrs through then check it again
similar haapened several years ago with another CC
Isn't the £1 thing a test to see if it is a live card as such?provider says they are an US internet sales but i do not recall buying anything last Wed
The thing that made me a bit suspicious is there is a debit for £1.00 then 11.25 although the statement shows them the other was
Was told to wait until the confirmed statement comrs through then check it again
similar haapened several years ago with another CC
Turn7 said:
Not sure how you really stop it, but I use a Credit card with a £500 limit for ANYTHING online, and immediatly transfer from the currennt account to the credit card after use.
This at least helps shield the current account from the internet.
That's a good idea, I'll talk to my bank about getting one. The transaction first time a few years ago was £1 and this one £2This at least helps shield the current account from the internet.
silverfoxcc said:
Just had a look at my CC statement amd seen that there have been two debits to someone called STRIPE
provider says they are an US internet sales but i do not recall buying anything last Wed
The thing that made me a bit suspicious is there is a debit for £1.00 then 11.25 although the statement shows them the other was
Was told to wait until the confirmed statement comrs through then check it again
similar haapened several years ago with another CC
Stripe isn’t a person or retailer, but a CC processing company.provider says they are an US internet sales but i do not recall buying anything last Wed
The thing that made me a bit suspicious is there is a debit for £1.00 then 11.25 although the statement shows them the other was
Was told to wait until the confirmed statement comrs through then check it again
similar haapened several years ago with another CC
I use them a lot, and usually their anti-fraud software is pretty good, saved me more than once.
K
Warmfuzzies said:
silverfoxcc said:
Just had a look at my CC statement amd seen that there have been two debits to someone called STRIPE
provider says they are an US internet sales but i do not recall buying anything last Wed
The thing that made me a bit suspicious is there is a debit for £1.00 then 11.25 although the statement shows them the other was
Was told to wait until the confirmed statement comrs through then check it again
similar haapened several years ago with another CC
Stripe isn’t a person or retailer, but a CC processing company.provider says they are an US internet sales but i do not recall buying anything last Wed
The thing that made me a bit suspicious is there is a debit for £1.00 then 11.25 although the statement shows them the other was
Was told to wait until the confirmed statement comrs through then check it again
similar haapened several years ago with another CC
I use them a lot, and usually their anti-fraud software is pretty good, saved me more than once.
K
OP - there’s only so much you can do to stop fraud. The banks are now finally taking it seriously, there’s been some regulation change to force their hand recently and they’ve got 18 months or so now to implement second factor authentication for certain transactions.
The challenge here is fraudsters know this. We’ve seen a serious uptick in fraud activity recently and expect a frenzy to get worse as banks gear themselves up for the change and eventually implement it.
2+ years into the future and the banks fight back should reduce the risk. Although I’m sure the fraud will just move elsewhere
JulianHJ said:
NoVetec said:
Not sure about the ins and outs of how the details are stolen...
I dealt with a substantial internet fraud case against a major department store where almost all the cards used were from one bank and the customers were spread across the country. I suspect the source was a dodgy employee rather than a phishing scam.unfortunately you cannot avoid it; it has become a fact of life of using the Internet and possibly things like cloning devices and contactless etc. Has happened to me twice in the last couple of years. It is an inconvenience more than anything else as you'll never actually be out of pocket.
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