Sky installation
Discussion
Does anyone know the process of having Sky Q installed?
Just completed on a house and there is no dish, just a standard aerial which is on the opposite side of the lounge to where the tv will go.
Getting the internet installed on Friday, and carpets the following week so should I try and get sky to install it before the carpet goes down so they can stick a wire under the carpet? Or does Sky now use the internet and no need for a dish/wire like Virgin do?
Just completed on a house and there is no dish, just a standard aerial which is on the opposite side of the lounge to where the tv will go.
Getting the internet installed on Friday, and carpets the following week so should I try and get sky to install it before the carpet goes down so they can stick a wire under the carpet? Or does Sky now use the internet and no need for a dish/wire like Virgin do?
Sky will fit a standard Sky dish that needs to be pointing south. They will run a twin 'shotgun' cable to the position where you want your Sky Q box, they usually run the cable externally and drill in through the wall, they take the easiest quickest route.
The internet router will go where the telephone socket is, the Sky Q and any 'minis' will connect to the internet on WiFi.
The internet router will go where the telephone socket is, the Sky Q and any 'minis' will connect to the internet on WiFi.
Might be worth checking with local aerial install companies before going direct to Sky.
We moved into a new build a few years ago, it came with tv sockets but no aerial. We were just going to get freeview, but the local install company suggested getting Sky as there would be no charge from them (aerial company), and the monthly payments (to Sky) would work out cheaper (for the 1st year at least) than installing an aerial. They also did a proper job and fed the cable in through the loft and then connected to the existing wiring, so we have a proper wall socket for the Sky connection (as opposed to Sky who have always just run a cable down the outside wall, drilled through near the TV and poked the wires through).
We moved into a new build a few years ago, it came with tv sockets but no aerial. We were just going to get freeview, but the local install company suggested getting Sky as there would be no charge from them (aerial company), and the monthly payments (to Sky) would work out cheaper (for the 1st year at least) than installing an aerial. They also did a proper job and fed the cable in through the loft and then connected to the existing wiring, so we have a proper wall socket for the Sky connection (as opposed to Sky who have always just run a cable down the outside wall, drilled through near the TV and poked the wires through).
Thank everyone very helpful. They are coming on Saturday to install. The South facing wall is at the side of the house, so kitchen side and the lounge is next to that - hoping they can run the cable around the back of the house and drill through into the lounge that way.
This would avoid having to run a cable through the kitchen completely. Worrying comment about their policy is to do the easiest route, looks like Saturday could be stressful!!
This would avoid having to run a cable through the kitchen completely. Worrying comment about their policy is to do the easiest route, looks like Saturday could be stressful!!
I don't know about Sky, but Virgin have to listen to customers. I know this as the 2 who came to mine weren't happy 
the bloke before them had made them route around the side of a large house apparently which took a while, and they have a certain amount of jobs to do before they can clock off, regardless of time. They had branded vans and clothing but chatting to them found out that they actually worked for a 3rd party company, dunno about Sky installers though.
Also remember Sky head office are keen for you to pay that monthly amount and want that installation done, if the installer does refuse anything reasonable, just tell him that you will not be taking it up anymore and see how he explains that to his higher ups
the bloke before them had made them route around the side of a large house apparently which took a while, and they have a certain amount of jobs to do before they can clock off, regardless of time. They had branded vans and clothing but chatting to them found out that they actually worked for a 3rd party company, dunno about Sky installers though.Also remember Sky head office are keen for you to pay that monthly amount and want that installation done, if the installer does refuse anything reasonable, just tell him that you will not be taking it up anymore and see how he explains that to his higher ups
Many/most Sky installers are sub contractors. They are usually on a fixed price and have a set amount of jobs per day, so yes they take the easiest route.
OP make sure they put the dish where you want it, try and tuck it in a corner or up under an eave, down low on a flat roof extension etc. Obviously it has to able to see the satellite! Your sky installer will be keen to stick it in the middle of the wall and take an easy cable route. I've seen some hideous installs. My favourite is white cable on brick, or black cable on white render, "that's all we had on the van".
Sometimes an extra bit of cash in his pocket helps.
OP make sure they put the dish where you want it, try and tuck it in a corner or up under an eave, down low on a flat roof extension etc. Obviously it has to able to see the satellite! Your sky installer will be keen to stick it in the middle of the wall and take an easy cable route. I've seen some hideous installs. My favourite is white cable on brick, or black cable on white render, "that's all we had on the van".
Sometimes an extra bit of cash in his pocket helps.
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